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Human Resources Management

Charlotte, NC
February 29, 2016

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Tara D. Smith

***** ****** ** 708-***-****

Charlotte, NC 28262

Human Resources Professional

Highly motivated, results-oriented professional with broad experience in all areas of HR, including overall operations. SPHR Certification expected 2016. Proven success in human resources administration with a background in analyzing human capital and operational needs. Expertise in monitoring and retaining key team members has led to a history of growth in a variety of settings. Strong business partner who collaborates with senior leadership to drive results through the strategic delivery of unique HR solutions that optimize the company’s growth and profitability. Technical proficiencies in Microsoft Office Suite (Project, Access, FrontPage, Excel, Word, Outlook); Lotus Notes; QuickBooks; Ceridian; SAP; Visio; AS400; PeopleSoft; Attendance Enterprise; ADP (PayeXpert, EZLabor, HReXpert); ScreenNow, Zurick and CIMS.Enthusiastic and ready to take career to the next level in a challenging management role that will enable me to positively impact the entire organization.

Professional History

ACA Implementation Analyst-Consultant, ADP, Charlotte, NC 28277, 8/2015-Present

Manage the client implementation process by developing and maintaining effective, proactive relationships and communications with clients and ADP. Apply implementation process methodology in furtherance of business objectives. Manage implementations for ACA specific/specialized product(s) by working with the client to implement solutions. Analyze existing client systems, interface requirements, operational needs, etc. in order to counsel client in the functional system design and/or system configurations and/or product adaptation of client's needs. Oversee integration to both ADP and Non ADP systems. Monitor system testing during conversion ensuring accuracy. Identifies needs and delivers professional consulting services (potentially fee-based) to clients.

Consult with Client to develop customized training to meet Client needs. Provide technical support to less senior Implementation associates. Mentor, coaching, training and providing technical support to less experienced implementation consultants. Act as a consultant to the client, applying expertise in specialized functional areas (HRIS, Benefits, HR, Payroll or TLM etc) and their systems to advise client on the integration of ADP workforce management solutions into their infrastructure.

HR Manager/Payroll & Benefits, Public Building Commission of Chicago, Chicago, IL 5/2014 - 3/2015

Responsible for the strategic planning, organizational development, succession planning and employee retention. Oversaw Health and Wellness Initiatives and annual Open Enrollment. Served as Employee Relations primary point of contact and employed leadership of the Human Resources departments daily functions. Responsible for overseeing all mandatory and voluntary benefits, Retirement plans, COBRA, FMLA and LOA administration for the organization. Worked with Director of Risk Management as it related to Workers Compensation in an effort to guarantee compliance. Ensure that the personnel records are accurate and maintained in accordance with all Federal, State and local laws and regulations. Manage the preparation of quarterly HR financials and the annual HR budget. Present HR related financial results to the Finance department to be reviewed by Board of Commissioners. Trained and advised staff on HR policies and procedures. Oversaw implementation and training of HR, Payroll and Benefits systems. Coordinated and facilitated training programs with Managers. Oversaw New Hire, Onboarding Exit Interviews and advised senior management on employee evaluation processes. Vendor Management.

HR Administrator, Public Building Commission of Chicago, Chicago, IL 5/2012-5/2014

Assisted in management of Human Resources objectives, policies and procedure and making recommendations for annual Open Enrollment and trained staff on online enrollment. Implemented and managed HRIS systems as it relates to Payroll and all Benefits programs via ADP's WorkForce Now and trained staff and management on utilization of the new systems. Managed FMLA.COBRA and LOA administration. Worked with Director of Risk Management on all Workers Compensation claims to ensure adequate reporting within compliance. Performed management coaching efforts and acted as an employee advocate. Assisted in revisions of employee handbook, policies and procedures. Oversaw training programs. Assisted in annual HR budget as it relates to benefits and retirement plans, compensation and tuition reimbursement and training programs. Oversaw New Hire Orientation and Exit Interviews. Created, updated and maintained pertinent HR documents in accordance with Federal, State and local laws and regulations.

HR Coordinator, Public Building Commission of Chicago, Chicago, IL, 9/2009-5/2012

Responsible for managing payroll and benefits systems and programs via ADP's EZLabor and PayeXpert systems. Vendor Management. Implemented HRIS system to streamline payroll, HR and benefits. Managed personnel files within compliance. Created and reported Workers Compensation claims to Risk Manager. Trained staff on updated HRIS system. Acted as organizational and sister agency communications liaison. Assisted in training programs and coordination. Assisted in annual planning and budgeting for following years benefits and retirement, tuition reimbursement and training programs. Conducted New Hire Orientation and Exit Interviews.

HR Assistant, Public Building Commission of Chicago, Chicago, IL, 11/2007-09/2009

Responsible for approving time sheets and conducted bi-weekly payroll for up to 100 employees in ADP EZLabor and PayeXpert programs. Logged employee suggestions and complaints and made recommendations to managers and senior staff accordingly. Assisted in annual Open Enrollment processes. Coordinated training programs.

Independent HR Consultant, BP Capital Management, Hillside, IL, 04/2006-11/2007

Full cycle recruiting and HR Consultant for multi-state and various companies within mid-west and west regions. Conducted New Hire and Onboarding for Illinois and Indiana companies in alignment with each company. Acted as primary point of contact for employees as it related to benefits. Created Workers Compensation claims through third-party vendor CCMSI. Logged and reported all work related injuries as within OSHA and DOL compliance.

HR/Secretarial Coordinator, Wildman, Harrold, Allen & Dixon LLP, Chicago, IL, 1/2005-4/2006

Coordinated floating Secretary schedules according to Law Associates and Partners daily objectives. Approved overtime and leave for staff of 270. Coordinated special events and mandatory trainings as needed. Responsible for administrative recruiting and conducted New Hire Orientation. Worked closely with IT department to ensure appropriate systems and applications for all staff, Law Associates and Partners. Assisted Benefits Manager in corporate benefits and retirement structure. Managed LOA, Disability and Paid Time Off systems.

Labor Relations/Safety Management Assistant, OfficeMax, Inc., Itasca, IL, 1/2001-4/2005

Assisted Director of Labor Relations and Legal team in revisions of Policies and Procedures and employee handbook. Acted as Labor Relations communications liaison to ensure mission and vision was upheld at all times. Assisted Safety Management Director in communications as it related to organizational safety. Logged and tracked work related injuries in PeopleSoft and SAP systems. Worked closely with Workers Compensation team to ensure compliance on a daily basis. Created and managed OSHA and DOL reports to ensure compliance and consistency.

Legal Administrator, Fireman’s Fund, Chicago, IL 10/2000-1/2004

Responsible for researching and reporting all United States work related and class action lawsuits for nine Attorneys. Managed all office vendor relationships. Responsible for electronic case file management.

Executive Assistant, MCI Worldcom, Chicago, IL 8/1996-7/2000

Managed Executive Sales Team Calendar and expense reports. Assisted Director of Executive Sales in providing necessary training to Sales team as well as materials coordination. Coordinated weekly video and teleconferences for Major Sales Executives. Review of team time worked for payroll purposes.


Certified Professional in Human Resources (SPHR), Human Resources Certification Institute (HRCI),

In progress; exam scheduled for 2016


In progress; exam scheduled for 2016

6 Semesters of coursework completed towards Bachelor of Science, Business Management/Human Resource


DeVry University

Additional Certifications

Human Resources and the Law, Payroll Law, Employee Law, Records Retention and Destruction, FMLA Compliance, OSHA Compliance, Notary Public


National Association of Professional Women (NAPW)

Society for Human Resource Management (SHRM)

Society for Human Resource Professionals-Local Chapter (SHRP)

International Public Management Association for Human Resources (IPMA-HR)

Local Chapter IPMA-HR Committee Member

American Payroll Association (APA)

Chicago Chapter of American Payroll Association

National Notary Association

Healthcare and Benefits Congress

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