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Customer Service Support, Procurement Specialist

Oklahoma City, OK
February 29, 2016

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Diane Turner

**** ** ***** ** 405-***-**** C

Edmond, OK 73013

Professional Summary

Senior Commodity Buyer with extensive manufacturing experience. Established vendor relationships to ensure quality, cost, and delivery goals were exceeded. Systems driven professional with experience in lean operations and Kaizen philosophy.


Associate of Science, Computer Information Systems, J. Sargeant Reynolds Community College, Richmond, Virginia

Career Experience

2015 – 2016 Gardner Denver Oklahoma City, OK

Customer Service Tech

Create Customer Orders and quotes as requested by customers.

• Expedite purchase orders placed for the goods customer ordered and relay to customers when their orders will be filled.

• Do inquires on current costs for parts required tp assist in getting current list prices.

• Answer phone calls and assist with any inquiries as needed. Assist customers on any inquiries about their orders.

• Perform other duties requested by customers or sales personnel.

• Upload all Invoices to accounting that are received in the mail.

• Upload all documentation from shipping and receiving to Public data base within Gardner Denver.

2011 - 2015

Procurement Specialist II

Review requisitions created from customer order requirements or safety stock levels, converting them into purchase orders to fulfill these requirements.

• Expedite delivery of goods for customers or to maintain inventory levels.

• Obtain prices and specs from vendors.

• Confer with vendors to obtain product information, prices and availability and delivery schedules.

• Get quotes from potential suppliers for parts needed.

• Compare prices, specs and delivery to place orders with vendors.

• Maintain information records in SAP software for parts to be current and correct.

• Create MRO purchase orders as needed.

• Assign appropriate general ledger numbers to MRO orders so they can be issued to accounting for payment.

• Assist and coordinate with accounting department on any purchase order discrepancies.

• Assisted in creating cycle count process for inventory, and maintaining daily cycle count report.

• Troubleshoot with vendors regarding unacceptable goods and take corrective action.

• Perform other duties as assigned.

2008 – 2009 Circor Energy Oklahoma City, OK

Circor Energy Products is a worldwide leader in the design, manufacturing and supply of on/off, control, and safety valve solutions for all phases of the energy industry including oil, gas, and petrochemical markets.

Commodity Buyer

Responsible for managing the supply chain to ensure high quality, competitive cost, and on-time delivery of incoming materials to support the production of 4 different valve types.

• Solicited quotes from vendors for alternate casting materials for international customers.

• Resolved receiving and invoice problems with suppliers.

• Created Excel spreadsheets for vendor quote analysis.

• Tracked cost savings as negotiated in the economic downturn.

• Developed and maintained On-Time-Delivery metrics for vendors. Achieved 95% On-Time-Delivery.

• Ensured non-conforming parts are properly dispositioned (approval for rework or return to vendor).

• Actively participated in multiple Kaizen projects.

2004 – 2007 Wellmark Company Oklahoma City, OK

Product Manager

Managed the supply base to support production and ensure competitiveness.

• Responsible for placing orders and managing vendors to support production requirements.

• Promptly resolved invoice and receiving problems to avoid delivery disruptions.

• Solicited quotes from domestic and international vendors in continual pursuit of the most competitive supply base.

• Analyzed and monitored market trends for steel and metal pricing.

• Created a system to monitor and track international purchases.

• Monitored market and production trends to effectively manage inventories to improve overall cash flow.

• Evaluated total cost of ownership (TCO) of potential vendor changes.

2001 – 2004 Little Giant Pump Company Oklahoma City, OK


Responsible for placing orders to support production lines based on production planning forecasts.

• Expedited orders to support production requirements.

• Promptly resolved receiving and invoice problems to avoid delivery disruptions.

• Maintained purchase orders to vendors.

• Monitored market and production trends to effectively manage inventory levels and improve overall cash flow.

• Solicited and analyzed quotes from vendors to meet cost and production goals.

• Evaluated total cost of ownership (TCO) of potential vendor changes.

1997 – 2000 CMI Corporation Oklahoma City, OK

Sr. Buyer

Responsible for placing purchase orders for parts to build heavy machinery (RS650, RS400, RS500, TR400, etc.).

• Placed and expedited orders to vendors to support production build requirements.

• Quickly resolved invoice and receiving issues to avoid delivery disruptions.

• Actively maintained purchase orders to vendors.

• Monitored market and production trends to effectively manage inventory levels and improve overall cash flow to the business.

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