Management Manager
Resume:
Jennifer R. Ivey Office Manager
678-***-**** *****.********@*****.*** Ellenwood, GA 30294
Innovative manager with extensive business and administrative management experience within diverse fields. Analytical professional skilled in successfully planning, organizing and strategizing for operations through periods of accelerated growth. Cooperative communicator focused on building relationships and promoting collaboration across divisions to enhance positive, cohesive change for enhanced profitability. Areas of Expertise include:
Business Management
Budget Control
Audit Preparedness
Strategic Operations
Contract Management
Safety Training
Office Administration
Project Management
Office Redesign Processes
Experience & Notable Contributions
NLCAA PTSA Decatur, GA 2014 – 2015
PTSA President
Executed a diverse set of administrative responsibilities including having facilitated all general meetings, board meetings, and PTSA functions; managed over 40 parent and staff volunteers; collaborated with vendors for school-wide fundraisers; and developed strategic plan for year’s activities including the annual budget.
Key Accomplishment:
Represented local chapter at state and district meetings.
Established a Reflections Program for the school that resulted in multiple winners at the district level for the past 2 years.
REUNITED COUNSELING & TRAINING Decatur, GA 2013 – 2014
Business Manager
Managed the daily operations for staff and independent contractors of over 10 individuals while participating on the development team for upcoming business ventures; created performance measures that illustrated the effectiveness of organizational programs; and managed and negotiated vendor contracts.
Key Accomplishments:
Created a billing tracking system that improved overall billing audit which resulted in company scoring an 88% which was an improvement of the previous 60% score.
Responsible for the growth of billing revenue from $20K to an estimated $65K over a 2-month period.
REUNITED COUNSELING & TRAINING Decatur, GA 2011 – 2013
Financial Coordinator
Provided administrative and financial support for daily and month-end financial activities including developing operational and program budgets; created and managed financial spreadsheets; reconciled business expense accounts and invoices; managed payroll and designed quarterly reports; and maintained journals and handled accounts payable and accounts receivable.
Key Accomplishment:
Improved payroll practices resulting in contractors receiving paychecks a day sooner each pay period.
Coordinated with accountant to reconcile finances for the end-of-year reporting.
OTHER EXPERIENCE
Full-time Caregiver for ailing son – 2009 – 2011
FAMILY EMPOWERMENT SERVICES Jonesboro, GA 2008 – 2009
Office Manager
Assumed primary responsibility for office administration including having assisted with general accounts receivable and payable functions; scheduled appointments and maintained accurate, up-to-date, and confidential client files; submitted Medicaid claims; created and maintained a centralized filing system for all project documents; and developed quarterly reports applicable to human resources, billing, corporate compliance and safety.
Key Accomplishments:
While on management team, my department was instrumental in improving audit scores necessary to maintain state contract for continued funding.
Created tracking system which produced 100% accountability of all client notes and billing submissions.
JENNIFER R. IVEY – Experience Continued Page 2
SUNTRUST BANK Tucker, GA 2007 – 2008
Teller II
Represented the bank as the first point of contact for banking clients while processing financial transactions, maintaining a daily balanced drawer, suggesting appropriate products and handling customer complaints and concerns.
Key Accomplishment:
Consistently maintained a balanced cash drawer and branch vault.
Functioned as lead teller in the absence of supervisor.
Selected to work as travel teller in severe lack of personnel due to thorough grasp of company policies and procedures.
AMERICAN MEDICAL RESPONSE Clarkston, GA 2005 – 2006
EMT-I
Provided emergency field care to sick and injured individuals; operated emergency vehicles in a safe and controlled manner; and worked cooperatively with field, supervisory, hospital, and other emergency personnel.
Key Accomplishment:
Chosen to be a part of the dispatch disaster team to deploy to Mississippi for Hurricane Katrina and Texas for Hurricane Rita.
Maintained compliance with all applicable state, local and federal regulations.
YERKES PRIMATE RESEARCH CENTER Atlanta, GA 2001 – 2005
Research Specialist
Collected biological specimens from primates; administered drug therapies to experimental subjects; coordinated shipment and collection of biological specimens to outside investigators and performed research duties in bio-safety level 2-4 labs.
Key Accomplishments:
Assisted veterinarian staff in various surgical procedures.
Maintained research data and prepared monthly and annual reports for senior researchers.
Education & Training
Master of Project Management
KELLER GRADUATE SCHOOL OF MANAGEMENT Decatur, GA 2014
Master of Public Administration – Non-Profit Management
KELLER GRADUATE SCHOOL OF MANAGEMENT Decatur, GA 2011
Bachelor of Science - Zoology
AUBURN UNIVERSITY Auburn, AL 2000
Certifications:
BLS Instructor American Heart Association
PMP Certification Project Management Institute 2016
Software:
Microsoft Office Suite
QuickBooks Payroll
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