BRIAN S. SMITH, MBA, SMAC

Active Federal Security Clearance: Secret

*** *. ****** **, *****, FL 33603

860-***-****

actqsg@r.postjobfree.com

www.linkedin.com/in/bsmithmba

SUMMARY

Information Technology Project Manager and military veteran with over 15 years of experience. Continually seeking personal and professional growth.

Skills:

Project Management

SDLC / HDLC

Application Release Methodology

Metrics Reporting Analysis

Requirements Analysis

Agile Methodology

PMI Methodology

Process Optimization

MS Project

MS Excel

MS Visio

MS SharePoint

HP Quality Center

15yrs Military Experience

Content Management System

EDUCATION

Master of Business Administration with a Focus in Technology Management - May/2006

Bachelor of Arts in English with a Teachers Certification Option - May/1998

Associate of Applied Science in Technology - July/2006

International Scrum Institute, Scrum Master Accredited Certification – February/2016

PMstudy®, Project Management Classroom Program - July/2011

PROFESSIONAL EXPERIENCE

Ashley Furniture Industries, FL September 2014 – February 2016

Project Manager, eCommerce Systems, IT

Major Accomplishments:

Lead PM responsible for governance, delivery and optimization of new Content Management System (CMS) and other interdependent supporting systems

Strategically oversaw portfolio of technology investments by defining and identifying the contents of the portfolio, the associated plan and providing post implementation measured results

Responsible for executive communication associated with portfolio performance and tracking

Directed SDLC utilizing both Waterfall and Agile Scrum methodologies

Orchestrated; Scrum meetings, Scrum of Scrum meetings as well as Agile Backlog Grooming Sessions

Responsible for management of SDLC and associated releases ranging from 250 to 1650 hours

Primary on sight contact between senior project stakeholders ranging from Executive VP through to Director

Developed, managed and maintained relationship between IT and Business Stakeholders

Coordinated with IT leadership and Business Leadership to align portfolio with Business priorities

Proactively provided leadership with guidance where technology can add enhanced value to business objectives

Managed requirement gathering through Business and assigned Business Systems Analyst

Managed defect/issue escalation between client and internal QA

Directed resource planning for portfolio, anticipated portfolio needs and prepared for future needs based on performance data

Responsible for defect/issue resolution management on through to deployment

Fostered revenue growth related to delivery of CMS becoming the highest revenue earner for the company

Skillfully lead efforts in managing all aspects of projects and a dedicated project team to include SDLC, client management, resource management, project plan, communication management, and risk mitigation

Delivered newly updated executive facing weekly reporting model to key business stakeholders and project team

Interviewed and provided feedback on multiple project resources

Technologies: .Net, Various Database Systems, MS TFS, MS Word, MS Visio, MS Project, MS Excel, MS SharePoint

US Air Force Reserve, FL March 2001 - Present

Captain, Medical Service Corp Officer

Major Accomplishments:

Business Project Manager for 120 person team focusing on identifying, implementing, and completing critical projects

Participated in strategic plan development and made recommendations for technologies needs

Responsible for identifying/implementing business use cases critical in the formation of major unit training exercises and unit operations

Directly responsible for logistical management of half a million dollars of materials

Attended all project related meetings and provided input with regards to project impact on executional, operations, and logistics

Managing all aspects of a 8-person team providing support to assigned projects

Undertook building a new department raising operational efficiency of the unit by 30%

Rebuilt a dysfunctional area raising it to the highest Air Force Inspection Agency standards increased operational efficiency by 32%

Responsible for all tracking and reporting on all project metrics to include redesigning reporting models

Awarded a second Air Force Commendation medal for listed accomplishments

Selected as a High Potential Officer and placed on the Key Personnel List 2014

Awarded Junior Officer of the year award for listed accomplishments

Technologies: MS Word, MS Visio, MS Excel, MS SharePoint

KForce\Franklin Templeton, FL (contract work) March 2014 - June 2014

Project Manager

Major Accomplishments:

Responsible for project management of User Acceptance Testing (UAT)

Created test plans highlighting new business requirements, testing schedule, and testing resources

Managed test case creation, reviewed all test cases and approved for project use

Attended all project related meetings and provided input with regards to project impact on testing phase

Created project status report for covering all aspects/phases of the project

Provided assistance to project team by reviewing project track requirements and test plans unrelated to UAT

Technologies: MS Word, MS Project, MS Excel, MS SharePoint

eMason\Clarifier, Inc., FL March 2013 - March 2014 Project Manager

Major Accomplishments:

Responsible for portfolio management of software releases consisting of multiple client projects targeting strategic business growth and ranging from 150 to 1450 hours

Managed SDLC utilizing both Waterfall and Agile Scrum methodologies

Orchestrated Scrum meetings as well as Agile Backlog Grooming sessions

Managed daily defect/issue escalation & triage between client and internal QA

Responsible for defect/issue resolution management on through to deployment

Aided in increasing revenue related to assigned client projects by 50%

Skillfully lead efforts in managing all aspects of projects and a dedicated project team to include SDLC, client management, resource management, project plan, communication management, and risk mitigation

Restructured operational tasks into a repeatable process increasing efficiency by 90%

Redesigned weekly reporting model into a cleaner consistent format

Technologies: .Net, .SQL, MS Word, MS Visio, MS Project, MS Excel, MS SharePoint

CIBER\WellCare, FL (contract work) August 2012 - March 2013 Account Manager/Release Manager

Major Accomplishments:

Successfully lead efforts to stabilize and grow account

Established and grew solid relationships with executives and senior management

Significantly increased GP by identifying multiple areas for growth

Lead initiative to build a Release Management department from ground up

Significantly reduced project risk with development team and established coding procedures

Identified challenges and proposed solutions to SDLC

Successfully managed team interactions with executives and senior management diffusing challenging situations before they escalated

Technologies: MS Word, MS Project, MS Excel, MS SharePoint

CIBER\United Healthcare, FL (contract work) January 2010 - August 2012

Release Manager/Project Coordinator

Major Accomplishments:

Successfully lead efforts that increased project teams process output through designing a system optimizing efforts to meet required project deliverables

Significantly reduced risk associated with Sarbanes Oxley by creating systems optimizing management and tracking of required project documentation

Eliminated risk with disjointed team communications and undefined team roles

Prevented several significant project events and eliminated findings by instituting a standardized communication process

Successfully reduced remediation time for legacy conversion to current standards

Significantly reduced client on/off shore resource on boarding time by 50%

Increased senior management's ability to assess and optimize project team output through implementation of status reporting

Drastically reduced contractor team member on boarding time by 70% and increased productivity by creating standardized turn up processes

Significantly increased project estimation accuracy by creating and implementing estimation models throughout project team

Successfully rebuilt models for project team work schedules and hours allocation resulting in reduction on budgetary overestimations and late deliveries of assignments

Reduced project risk and associated defects by preparing executive status reports encompassing all project phases and highlighting key areas of concern

Increased production accuracy by producing metrics report highlighting project status and key deliverable variances

Technologies: Oracle PL/SQL, Oracle Pro*C, COBAL, XGEN, Java, Webmethods, ASP.NET, Mainframe, MS Word, MS Visio, MS Project, MS Excel, MS SharePoint

American Well, MA (startup with < 35 Employees) August 2008 – July 2009 Project Manager

Major Accomplishments:

Reviewed business requirements and provided feedback

Reviewed, created test cases, and executed test cases as needed

Configured application based on business requirements

Created release documentation as needed

CIBER\Fresenius Medical Care, MA (contract work) October 2006 - August 2008 Project Manager

Major Accomplishments:

Elevated to Project Manager after three months on a $35 million national project

Successfully lead efforts in managing all aspects of project and project team to include management of product development, SDLC, hardware development lifecycle (HDLC), network development, vender management, pricing and warranty negotiation, project financials, and national deployment of product

Reduced installation and support costs by 25% through designing standardized network infrastructure and streamlined installation process

Reduced warranty services cost by 30% and significantly increased quantity of warranty services at no cost to client

Significantly reduced defects by designing QA model and preformed project related QA tasks to ensure project standards were being met

Significantly reduced project costs by designing RMA process

Technologies: Linux, MS Windows, Java, AV, Satellite, Networking, Hardware Infrastructure

Mohegan Sun Casino, CT October 2004 - September 2006

Analyst 2/Project Leader

Major Accomplishments:

Greatly impacted IT operations through support solutioning, project management, and human capital management

Substantially reduced new hire on boarding time and increased group productivity by creating training program for Support Analysts as well as training all new employees

Improved shift operations by identifying issues with key stakeholders and developing solutions with team members

Increased productivity by defining related scope and managing scope creep

Interfaced internal customer satisfaction by determining technical needs and provided recommendations to meet needs

Raised efficiency level by spearheading analysis of department's failure to achieve required levels of service and implementing remediation plan

Technologies: UNIX, AS400/RPG, Mainframe, OS/2, MS Windows, HEAT

Mohegan Sun Casino, CT March 2004 - October 2004

Analyst 1

Major Accomplishments:

Significantly increased casino IT operations uptime impacting gross profit margin through support of critical problem management and network infrastructure

Technologies: UNIX, AS400/RPG, Mainframe, OS/2, MS Windows, HEAT

Foxwoods Resort Casino, CT March 2003 - March 2004

Associate Analyst

Major Accomplishments:

Substantially increased casino productivity by providing critical first level software and network support of casinos IT infrastructure decreasing application and network downtime

Technologies: UNIX, Windows OS, Peregrine ServiceCenter

Foxwoods Resort Casino, CT February 2002 - February 2003

Field Technician

Major Accomplishments:

Provided critical field support of casinos IT infrastructure to include asset management, hardware and software support, and network support increasing the department's ability to resolve standing issues

Technologies: UNIX, Windows OS, CISCO, HP, Network Switch, Router, Hub

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