724-***-**** firstname.lastname@example.org LinkedIn
SENIOR OPERATIONS MANAGER
Diligent management professional with 15 years of progressive experience in upstream energy operations. Proven ability to combine vision, creativity, and strong business acumen with well-developed project management and leadership qualities to support customer facing operations. Areas of expertise include:
Strategic Business Planning Talent Identification and Retention P&L Management
CAPEX Management Process and Procedure Development Teambuilding, Leadership Project Management Quality Management Systems Technical Support, RCA
BAKER HUGHES, Canonsburg, PA June 2013 – Jan 2016
Senior Operations Manager
Relocated to Northeast area to establish process and procedures on the front end of a growth cycle. Recruited, hired, and trained growing workforce while focusing on safety, quality, reliability, and consistency. Responsible for a work force of up to 245 employees, $75 million in assets, and 35 different customer accounts. Directed field operations, R&M, and sales teams to a majority market share of up to 45% by volume and 60% by dollar spend.
Implemented Competency Management Program for field and field support, Quality Assurance Program and ISO certification for R&M facility.
Successfully managed in growing and in declining markets.
Delivered record revenue and margin in 2013. Eclipsed in 2014 with a 48% increase in revenue and 86% increase in margin.
Maintained market share position in 2015 during 50% activity decline.
BAKER HUGHES, Broussard, LA October 2000 – June 2013
Field Engineer, Operations Coordinator, Operations Manager
Started professional career from the bottom up as a Field Engineer in the Gulf of Mexico operating logging while drilling tools in the offshore environment for six years. Promoted to Operations Coordinator to supervised drilling and evaluation operations for five years. Promoted to Operations Manager to direct the D&E business in the Gulf of Mexico. Responsible for a workforce of up to 150 employees in a high margin, technology driven environment.
Directly participated in University recruiting efforts and Field Engineer training programs
Implemented and managed rotating schedules for offshore Field Engineers
Focal point for Quality Management System
Successfully launched 4 new products and services
Bachelor of Science in Chemical Engineering (2000)
University of Louisiana at Lafayette, Lafayette, LA
Received training in various leadership programs including the Baker Hughes Senior Manager Program, programs by GAP International, and programs by 2Logical.
Trained as an internal auditor in ISO 9001.
Trained as a Radiation Protection Supervisor and as an RPS assessor.
Routine user of SAP and MS Office product.
Willing and able to pursue Lean, Six Sigma, or Lean-Six Sigma certification.