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Business Analyst

Livingston, NJ
February 28, 2016

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Gustavo A. Pitta

** ********* ***** **********, ** 07039



Combine MBA degree with Management Information Systems concentration and corporate experience to obtain a position as a business analyst.

Professional Experience

ADP RETIREMENT SERVICES, Florham Park, NJ 2006-Present

Document Compliance Analyst

Risk Assessment and Regulatory Oversight

Validate & scrutinize new clients’ current 401(k) plan documents to verify all IRS regulatory update directives have been duly incorporated, initiate corrective action if current plan documents are found not to meet IRS requirements.

Analyze and develop risk assessments to communicate potential risk exposure of client to all relevant parties caused by using insufficient plan documents for onboarding new client to ADP when situation surfaces, direct necessary corrective action to bring plan back into IRS compliance and mitigate client’s risk exposure.

Review completed ADP 401(k) plan document, cross-check proposed plan design against initial client implementation documents to confirm new client billing is consistent with finalized plan design.

Enforce plan contact access to make sure it is restricted to client contacts duly authorized to either make decisions on behalf of the plan, or execute legally binding plan documents.

Guidance Documents, Procedure Manuals and Training Documents Creation

Authored a user’s manual for ADP’s 401(k) plan document update mandated by the IRS to be used as an internal reference guide.

Led part of project to identify Document Compliance team’s procedures to be documented and published on new client implementation division intranet page, completed team’s part of project 4 weeks ahead of schedule.

Business Systems Improvement Initiative Support – UAT Testing

Completed user acceptance testing for automation process of new version of plan feature summary document required to be sent to all 401(k) plan participants per the IRS.

Manage operating procedure improvement projects, providing quality deliverables to project sponsors on schedule.

New Business Onboarding, Training & Process Optimization

Train and guide other implementation team members to identify opportunities to optimize 401(k) plan designs for clients.

Ensure new retirement plan clients are being on-boarded pursuant to IRS regulations and ADP plan parameters.


Plan Manager

Improvement of Business Practices, Development of Operating Procedures and Guidance Documents

Team lead in building business processes, creating operating procedures, and drafting standard use document templates for a startup pension consulting company.

Serviced existing clients, acted as primary point of contact for external business partners, prepared and presented plan proposals to prospective clients.

Fulfilled role as interim manager due to managing partner’s month-long unexpected leave of absence.

Quantitative Limit Monitoring, Control Testing and Oversight

Using quantitative analysis, calculated a broad range of company contributions to be deposited into retirement plans. Tested & validated conformity of calculations with Internal Revenue Code parameters and individual retirement plan provisions.

Oversight of various retirement plans to ascertain overall plan administration conforms to relevant IRS regulations.

Gustavo A. Pitta, 2


KINGSBRIDGE PENSION SERVICES (dba The Equitable), Secaucus, NJ 1999-2004

Defined Contribution Compliance Analyst

Control Monitoring and Correction

Performed various control tests annually on retirement plans to validate conformity to applicable IRS contribution limits.

Completed annual Form 5500 filings required of all qualified retirement plans to disclose plan activity for the year in question also complied with IRS and Department of Labor regulations.

Talent Development and Supervisory Skills

Trained and oversaw development of 3 new hires over an 18-month period.

Previous Positions: PricewaterhouseCoopers LLP – Defined Contribution Account Analyst (1998-1999)

Milliman & Robertson – Defined Contribution Plan Administrator (1997-1998)

Academic Background


Master of Business Administration, Management Information Systems Concentration, May 2014. GPA: 3.947

Honors: Beta Gamma Sigma international collegiate business student honor society; Alpha Epsilon Lambda national graduate and professional student honor society; May 2014 commencement graduate student speaker nominee.

Management Information Systems Techniques and Principles: Comprehensive understanding of quantitative and analytic techniques necessary to provide accurate information to drive business objectives.

Database Development for Business: Data modeling, data normalization and database design, SQL queries, database server and database application principles, database processing for business intelligence.

Project Management: Project selection and prioritization, project chartering and risk planning, stakeholder analysis and communication planning, project quality planning and project kickoff, project scope planning and scheduling, project supply chain management, determination of project results and project completion.

Applied Business Statistics: Comparing means of two separate populations (independent and related), comparing proportions of two separate populations (independent and related), F-test to test for equality of variances, linear regression analysis, multiple regression analysis.

Management Science in Business: Linear programming, inventory management (safety stock calculation, quantity discount calculation).

Operations and Supply Chain Management: Sales and operations planning (chase and level strategies), forecasting methods (moving averages, exponential smoothing, regression analysis).


Bachelor of Science in Business Administration, Combined Finance and Marketing Concentration,

December 1996 – Honors

Additional Information

Memberships: National Society of Hispanic MBAs.

Computer Skills: Microsoft Office Suite, MS Project; basic knowledge of MS Access, MS Visio, and SQL.

Languages: Fluent in written and spoken English and Spanish.

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