Customer Service Sales

David Dryden

Drexel Hill, PA • 484-***-**** • ************@*******.***

Senior Sales Executive

A Recognized Sales Leader in a wide range of industries

Multiple-award-winning account executive who consistently meets and exceeds quotas by growing customer relationships and new business opportunities. Negotiates, facilitates and coordinates proposals, contracts and business transactions for optimal revenues. Communicates well with C-level executives, end users, and other stakeholders in a wide range of industries. Excellent independent professional who also builds and leads teams across regions and territories to achieve impressive results.

CORE COMPETENCIES

Account Management • Negotiations • Industrial Sales • Territory Management • Problem Solving

Team Building • Customer Service • RFQ (Requests for Quotes) • RFP (Requests for Proposals)

Communication • Marketing • Strategic Planning/Analysis

EXPERIENCES AND ACHIEVEMENTS

BROWN TRANSMISSION AND BEARINGS, Lancaster, PA 2014 – Current

Business Development Manager

Grow revenues for prominent industrial bearing and power transmission distributor by locating, developing, defining, negotiating, and closing business relationships. Expand customer base while also identifying and securing new clients.

Consistently meet quota, reaching bonus levels all 4 quarters.

UNIFIRST CORPORATION, Croydon, PA 2007 – 2014

Senior Sales Consultant

Sold Industrial Uniform Facility Service Contracts to clients through in-person presentations and phone calls. Mentored new reps. Prepared and followed through with successful RFPs (Requests for Proposal) and RFQs (Requests for Quotes).

Frequently recognized for sales acumen, with multiple awards for Sales Rep of the Month and Quota Buster.

Achieved Highest Upfront Monies Collected.

Consistently ranked in top 5% of region, and within top 25% nationally.

D&D CONSULTANTS, Glenside, PA 2004 – 2007

Director of Marketing

Developed awareness and client base for Philadelphia-area business consultancy.

Instrumental in launch of successful vending coffee business, leading all customer service functions.

Grew business to $500,000/year revenue within three years.

Rescued major account from closure by instituting client inventory system for more efficient and cost-effective operations.

EXPERIENCES AND ACHIEVEMENTS (CONTINUED)

CLP RESOURCES, Blue Bell, PA 2001 – 2004

Business Development Representative

Uncovered and developed new sales opportunities for skilled-trades staffing agency through cold calling, presentations, referrals, trade shows and networking activities.

Reached Quota 97% of time.

Early Career:

Prior roles include one year as Account Executive, Termac Corporation, Philadelphia; and two years as Employment Consultant, Elwyn Employment Support Services, Media, PA.

EDUCATION

General Coursework, Hahnemann University, Philadelphia, PA

General Coursework, Delaware Community College, Media, PA

PROFESSIONAL TRAINING & DEVELOPMENT

Sandler System of Selling

ADDITIONAL LEADERSHIP

UPPER DARBY (PA) FUTBOL CLUB

Vice President of Travel/Travel Team Head Coach

Oversees Safety & Rules Committee as well as coaches’ training for popular area youth soccer organization.

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