Customer Service Management
Resume:
PAMELA BROOKS
Compton, CA 90222
Objective:
Obtain an opportunity that will utilize my leadership and management skills and accomplishments to grow professionally.
Leadership Skills:
• Customer Service • Supply Management
• Communication Skills • Team Leadership
• Budgeting/Cost Controls • Business Management
Employment:
State of California - County of Los Angeles 2010 – Present In Home Supported Services
• Manage the administration of medication to ensure the health and safety of multiple clients.
• Manage the personal budgets, accounts receivable and accounts payable for multiple clients to ensure timely and efficient budgetary controls.
• Manage the procurement of supplies for multiple clients and ensure appropriate cost controls were maintained and within budget.
• Manage the infection control, health and safety, food and nutritional services and transportation for multiple clients.
Put me to the Test I’m the Best Cleaning Services 2010 – Present Owner
• Manage and train environmental services staff for multiple clients to disinfect, organize and clean homes and offices within Los Angeles County. State of California – City of Chowchilla 1997 – 2000 Multiple Maintenance Roles
• Provide landscaping assessments, cut grass and fix sprinkler systems for multiple clients to ensure maintenance of efficient budget and cost controls.
• Provided environmental services to clean and disinfect multiple office buildings and buffing, stripping, waxing and disinfection of all floors. Education:
GED 1982
PITTSBURGH, PA
References:
Available upon request
Contact this candidate