Edward M Gavalek

*** ****** ****** **** *******, PA 15122 I 412-***-**** I 412-***-**** I actpy8@r.postjobfree.com

PROFESSIONAL PROFILE

Responsive, team-oriented, and innovative with 28+ years Information Technology experience.

Proven track record of managerial excellence in leading teams from 3 to 9 IT Professionals.

Staunch supporter of organizational objectives and goals.

Demonstrated Leader of project teams in software development, implementation, and maintenance.

Strong verbal communication, written communication, technical, and analytical skills.

Able to translate business requirements at all levels of corporate operations into well documented software specifications for small to large, simple to complex, and single to many business processes.

PROFESSIONAL EXPERIENCE

Virtual Sails LLC, Pittsburgh, PA

Higher Education Implementation Consultant, Aug 2015 – Feb 2016 (6 months)

Performed implementation, project management, maintenance, configuration, internal/external data source integration, and trained Clients with CampusVue software implementations on vendor enhancements.

Debug stored procedures, views, functions, and SSRS Reports as needed.

Using my understanding of data structures, I would research and identify recurring data patterns and diagnose business system problems.

Education Management Corporation (EDMC), Pittsburgh, PA

Software Application Manager, Nov 2006 - Jun 2015 (8 years 7 months)

Managed 3 to 9 Business Analysts, Developers, and Contractors in the operations of the Student Information Systems modules supporting the Financial Aid business functions.

Provided leadership in coordinating input from 108 campus location school users and corporate users in the functional area of Student Financial Aid.

Worked directly with the corporate and functional departments to identify, assess, and prioritize ongoing enhancements to CampusVue, CARS, and Banner.

Assisted with new startups, acquisitions, QA, and bolt-on applications.

Perform mapping and data validation during periods of system conversion.

Managed the design, analysis, staffing, implementation, and support of the Program Planning Project, a 1 million dollar, two year software development project.

Achieved CSME certification for ITIL V3 Foundation (Mar 2012) .

Campus Management Corporation, Boca Raton, FL

Implementation Consultant, Apr 2004 - Oct 2006 (2 years 6 months)

Provide business analysis at all levels of corporate and business structures leading to successful information system implementation.

Provide on-site training for clients in Recruiting, Admissions, Financial Aid, Student Accounts, Student Placement, Executive reporting, and software management.

Analyze customer issues and requirements to proactively propose solutions.

Define User Acceptance Testing as required by the scope of each project.

Advise customers on the best business processes and practices for the purpose of establishing rules, set up, and configuration of purchased software solution.

Verizon Wireless Midwest, Pittsburgh, PA

Customer Service Representative, Feb 2003 - Apr 2004 (1 year 2 months)

Provided sales support for Internet order and Telesales Center Representatives.

Entered wireless phone orders taken over the internet for the Midwest Region into the Verizon Sales System.

Bayer Corporation, Pittsburgh, PA

Senior Human Resources Information System Analyst, Sep 1997 - Apr 2002 (4 years 7 months)

Achieved IHRIM certification for Professional in Human Resources, PHR (Apr 2001)

System Administrator for Central Human Resources department Windows NT File Servers.

Technical Support for corporate implementation of Ceridian software, Tesseract, Borland's Reportsmith software for ad hoc reports, Oracle's slq*net and sql*plus odbc interface, and Microsoft Office products.

First line help desk support to all company HR Reps at 60 U.S. locations, providing assistance with, and troubleshooting, HRIS issues, HR Oracle SQL Reports, Borland Reportsmith, and BRIO Query.

Managed the annual corporate Merit Planning Cycle and software enhancements utilized by over 3000 managers including communication, training, and phone support.

Designed and Managed the Implementation of a Lotus Notes-Based Manager’s Self-Service Employee View of HR Data used by 3000 Bayer Managers.

Designed and Managed the Implementation of a Web-based Corporate Job Opportunities Posting System.

Duquesne University, Pittsburgh, PA

Manager of Administrative Computing, May 1983 - Sep 1997 (14 years 4 months)

Managed a staff of four full-time Programmer/Analysts responsible for the University ERP.

Directed Programmers, Analysts, SME’s and scheduled workloads to ensure an efficient use of the University's programming resources.

Established quality control checks to work processes, examined program/process specifications, and tested application programs.

In charge of scheduling of user project requests from 15 Administrative Departments and 10 College Deans.

Managed the transition to self-administered flexible benefits for employees saving the University $35,000/yr.

Programmed in COBOL and UNIBASIC for projects in the Administrative and Student Info System.

Extensive experience with using Envision Toolkit Painter and Batch Processes.

Adjunct Faculty for the A.J. Palumbo School of Business Administration and John F. Donahue Graduate School of Business Administration.

Managed the installation of the fiber optic infrastructure and maintenance of network equipment.

EDUCATION

DUQUESNE UNIVERSITY, Pittsburgh, PA

Master’s in Business Administration Dec 1988

GPA: 3.4/4.0

Achieved degree while working full time for Duquesne University

DUQUESNE UNIVERSITY, Pittsburgh, PA

Bachelor of Science in Mathematics, May 1983

GPA: 2.9/4.0

Dean's list

Member of Tamburitzans Performing Ensemble

ADDITIONAL SKILLS

Proficient in Microsoft Office, SQL Server Manager, SQL Server Report Server, Crystal Reports, Sharepoint, Lotus Notes, COBOL, Fortran, MS-SQL, UniBasic, Database Design, Troubleshooting, Analysis, and leading adult professional training.

Contact this candidate