Customer Service Representative
Resume:
Kenia Calero
Bonita Springs, FL 34135
actppm@r.postjobfree.com
Objective: To further my professional career, to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation. Education:
Florida Gulf Coast University, Fort Myers, FL
Pharmacy Technician, June 2012
Johnson & Wales University, North Miami, FL
Bachelor of Arts in Criminal Justice May 2010
Honors: Dean’s List & Summa Cum Laude
Activities: President, Criminal Justice Association President, College of Professional Studies Honor Society Secretary, Intervarsity Christian Fellowship
Publicist, Criminal Justice Association
Member, Legal Society Club
Academic & Service Chair, College of Professional Studies Honor Society Experience
Chrome Capital, Naples, FL
Accounting Administrator March 2015 – Present
Account Payables
Account Reconciliations
Inventory, Sale close outs
Property Tax Assessment Multistate
MCR Granite & Cabinet Supply, Naples, FL
Customer Service Representative April 2014 – January 2015
Clerical, administrative and secretarial responsibilities
Controlled account payable and accounts receivable
Integrate multiple databases
Prepare monthly sales summaries and reports
Hilton, Naples, FL
Assistant Controller/Human Resource October 2013 – April 2014
Assisted the controller in the area of accounting functions.
Responsible for managing operational data and ensuring data integrity and accuracy.
Served as a front line contact to employees’ questions and requests.
Performed benefits enrollment for new hires.
SunTrust, Naples, FL
Customer Service Representative November 2012 – September 2013
Responsible for some of the operational integrity of the center including servicing and maintaining the branch CDM.
Assisted customers with any banking related transaction.
Proactively referred clients to LOB team members with solutions to satisfy current or future needs. Kenia Calero
28160 Pine Haven Way Apt#38
Bonita Springs, FL 34135
actppm@r.postjobfree.com
SKILLS
Languages: Read, write, and speak fluently in Spanish
Computer: Proficient in Microsoft Excel, Word, PowerPoint, Access, Outlook, QuickBooks.
Research: Independent & Internet Research
Proven ability to function in high-pressured ever-changing environment, interacting effectively with all levels of support staff, management, and customers.
Strong analytical and problem-solving skills.
Ability to communicate orally and in-writing.
Excellent interpersonal skills and collaborative partnerships.
Organization and prioritization skills.
Contact this candidate