Jennifer M. Villalobos

***** ******

Houston, TX 77029

832-***-**** actpp5@r.postjobfree.com

Education

May 2005

MTI College of Business and Technology Houston, Tx Certification: Medical Billing and Coding

AREAS OF SKILL AND KNOWLEDGE

Citrix software

Medisoft & Medical Manager Software

Medical Billing and Coding (HCPCS, CMS 1500, ICD 9,CPT 4) Medical Terminology

HIPPA certified

Microsoft Office (Word, PowerPoint, Excel, Access) Spreadsheets, Word Processing, Database Management and Desktop Publishing Typing 65 wpm and 10 key

Business Communication and Correspondence

Work History

10/13 Present

BCP Veterinary Pharmacy

Administrative Assistant/Customer Service

Data entry, collect billing information, create invoices, process and ship medications, accounts payables, accounts receivables, collections, filing, use of multi line phone system, cash handling and providing excellent customer service.

11/12 8/13

HMT Inspection

Administrative Assistant

Calculation and chart production. Customize calibration charts to meet unique needs of customers, in accordance with American Petroleum Institute standards. Email and communicate with customers. Answer phones, copy, fax and other general office duties.

11/11 11/12

Boasso America

Equipment Control Coordinator

Receiving and releasing equipment from tank inventory per customer needs, updating inventory with technical information regarding equipment, maintaining office files with updated information, copying, faxing, and assisting with other support related requests.

6/10 6/11

Draco’s Janitorial & Auto Detailing

Executive Secretary/ Office Manager/ Personal Assistant Prepare and manage correspondence, reports and documents, Organize and coordinate meetings, scheduling appointments, type and distribute minutes of meetings, Maintain schedules and calendars, Arrange and confirm appointments, Organize internal and external event, Handle incoming mail and other material, Setup and maintain filing systems, Set up work procedures, Collate information,Maintain data base, Communicate verbally and in writing to answer inquires and print information, Liaison with internal and external contacts, Coordinate the flow of information both internally and externally, Manage accounts receivable and payable, Operate office equipment, Manage office space, manage accounts payables/ receivables’, and gather payroll. Handle city requests and correlate meeting and appoints with city officials as the owner of the company is a City Councilman. 11/06 7/07

Brownwood Community Health Center

Front Office/ Medical Records

Answering inbound calls and directing them to appropriate persons. Patient check in, setting appointments, verifying insurance benefits, making patient charts, providing professional customer service, dictation, filing, faxing, making copies, auditing charts, make sure patients are back in a timely manner, med refills request, familiar with patient check out, handling patient co pays and assisting medical records clerk. 1/06 4/06

Humana Insurance Houston, TX

Customer Service Representative

Answering outbound calls from Physicians Imaging facility or Hospitals. Pre authorization for all radiology procedures. Coding for procedures and diagnosis, scheduling appointments, conference calling, verifying benefits and providing excellent Customer Service.

8/2000 4/2003

Travelers Property Casualty Insurance

Claims Processor

File set up, Tracking, CPCS maintenance and closing, CPCS check issuance, (system, manual and multi pay) cancellation, typing letters, training plans, charts, memos, data accumulation and summarization for several management reports mail sorting/ delivery, phone coverage duties, transcription/dictation and trial notices. Temporary Work

10/08 10/09

Kohler Company

Quality Coordinator Assistant/ Document Control

Insure document control over entire plant. Plant must be compliant to the ISO 9000 Management Standard. Revise and update training documents for all staff, audit plant to ensure all documents are signed and dated by all employees. Distribute necessary forms and paperwork to correct Foreman/Leadman and departments. Input all data for calibration information on all equipment used in the plant. Had direct contact with plant manager and all foreman in plant. Update all databases.

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