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Management Technical Support

Location:
Huntington Park, CA
Salary:
60000
Posted:
February 26, 2016

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Resume:

PALAK LAKHANI 626-***-**** **** Stevens Ave, Apt L actpnh@r.postjobfree.com San Gabriel, CA 91776 https://www.linkedin.com/in/palak-lakhani-9aa8354a

Experience Summary

Knowledge and worked on Core Java, Spring, Hibernate, Javascript, Jquery, XML, Web services.

Knowledge and worked on Cloud Computing (Google App Engine).

Worked on project building tools like Apache Maven.

Knowledge of Continuous Integration tools (Jenkins) and Performance Tools like jmeter.

Knowledge on Operating systems like Linux, Windows XP and Windows 7.

Worked on Application servers like Apache-Tomcat.

Worked on Source Management tools like SVN.

Content Management tools like Elastic Path Commerce Manager.

Knowledge on Monitoring tools like Keynote.

Worked in Agile Methodology and used Rally, Jira as a tool for following Agile Methodology.

Worked on Databases like MySQL, MS SQL, PostgreSQL, MongoDB.

Education Master of Science in Computer Science December 2015 California State University, Los Angeles GPA: 3.75

Bachelor of Engineering June 2011 Mumbai University, India

Technical Skills Languages: Java, SQL, XML, HTML Operating System: Windows XP, Windows 7, Linux, Mac Databases: MySQL, MS SQL,PostgreSQL,MongoDB Application Server: Apache-Tomcat Frameworks/Technologies: Spring, Hibernate, JavaScript, Jquery, Web services, Apache Maven, Google App Engine, Jenkins, Jmeter, SVN, Keynote, Content Management tool, Python, D3.js

Methodology/Processes: Agile, ITIL

Work Experience Teaching Assistant July 2015 - Present Computer Science Department at CSULA - Responsibility towards teaching and assisting graduate students towards learning and development. - Assisting professor in setting up bi-weekly quizzes. Scoring and briefing students on their progress.

Web Designer July 2014 - Sept 2015 University-Student Union at CSULA - Maintain daily homepage updates such as events, photos and news. - Create and maintain online forms. - Weekly backup of web site and MySQL database; maintain accurate logs of web site analytics.

Web Developer Aug 2011 - Feb 2014

Cybercom Datamatics Information Solution Ltd, Mumbai, India - Involved in Bug Fixing of various modules that were raised by the Testing team during the integration phase. - Developed the core business functionality in Java.

- Followed ITIL processes and Agile Methodology.

Project Details Project Name: E-commerce August 2013 - Feb 2014 Role/Contribution: - Provided technical support for critical incidents and service request. - Developed on basis of change requests. - Followed ITIL processes such as Incident Management, Problem Management, and Service Request. Environment: Java, XML, Web Services, Spring, Open JPA, Eclipse, Tomcat, SOAP UI, Apache Maven, Apache Jmeter, Elastic Path Commerce Manager, SQL Server 2008, Jira.

Project Name: Request Queue (Google App Engine) March 2013 - August 2013 Role/Contribution: - Provided technical support for critical incidents. - Handled end to end Build and Release activities from Development to Production environments. - Performed Benchmark testing using Apache Benchmark and Load Testing using Jmeter. - Monitored Google App Engine server performance parameters. - Followed ITIL processes such as Incident Management, Problem Management and Service Request. Environment: Google App Engine SDK, Eclipse, Tomcat, Apache Jmeter, Apache Maven, Rally.

Project Name: FLOD (Flexible Learning on Demand) July 2012 - Feb 2013 Role/Contribution: - Responsibilities involved were analysis and project estimation. - Developed in Java; resolved defects. - Involved in conducting Unit testing and code testing. Environment: Java, Spring, Hibernate, JavaScript, JQuery, FTL, Eclipse, Tomcat, Apache Maven, MySQL, Rally.

Project Name: MCS (Multi Channel Selling Solution) July 2012 - Feb 2013 Role/Contribution: - Provided technical support for critical incidents and service request. - Developed on basis of change requests. - Involved in conducting Unit testing and code testing. - Followed ITIL processes such as Incident Management, Problem Management, and Service Request. Environment: Java, XML, Web Services, Eclipse, Tomcat, SOAP UI, SQL Server 2008.

Academic Projects 1. Project Name: Stock Sentiment Analysis - Collected historical data for stock using yahoo finance api, stock sentiments using stocktwits api and extracted the required data using map/reduce function. - Analyzed and Visualized data using python and d3.js.

Languages/Technologies: Python, MongoDB, Map/Reduce, D3.js

2. Project Name: Golden Eagle Flight Plan - Design and developed a web application that helps students to understand and plan for their course requirements.

Languages/Technologies: Java, Hibernate, Spring MVC, PostgreSQL, AJAX, Jquery.

Awards/Activities

- Special Recognition in Graduate Studies - Spot Award for solving business critical incident on the production site. - Part of Culture Club Team, a group which is involved in organizing various events within the company.



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