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Customer Service Data Entry

New Orleans, LA
February 26, 2016

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Ella D. Cruz

Cell: 409-***-****


My objective is to obtain a position with your company where I can utilize my skills to promote and advance your company. I have an extraordinary work ethic and excellent people skills. I have extensive administrative, payroll, and billing experience. (Willing to travel) TWIC – 2018, ISTC 03/2016


● Thrives in fast paced environments

Scheduling Expertise

Adapts to change

● Microsoft Word and Excel

Attendance Management

Customer Service/Client Intake


Prompt/Meets deadlines effectively

● Telephone Support/Multi. phone lines

● Data Entry into Extranet Services/10-Key

Work Experience

A&L Industrial Services

June 2014 – Present


Motiva CDMS tracking labor hours and billing

Flint Hills Resources tracking

CDMS Track reporting, Uploading Track Templates for allocations and approval

Assign schedule/skill and per diem setup (CDMS Track)

Entering daily man hours and Per Diem into payroll spreadsheet (sent to main office)

Emails, Scanning, Faxing, Filing (general office duties)

Purchase Requisitions

Making sure all Invoices are entered into spreadsheet (sent to main office for billing)

Communicate with Motiva contacts, Supervisors, Foreman’s, employees on billing/payroll

Enterprise Mont Belvieu, Tx. Tracking scaffolding hours and percentages, packages

Pneumatic/USIS - ExxonMobil Refinery - Beaumont, TX

August 2005 – August 2013

Time Keeper/Payroll

●Enter time allocations into the ExxonMobil’s CDMS/STRIPES for billing and payroll.

●Enter service tickets into portal for payroll.

●Billing (Solomon)

●Enter all PTO and other information for payroll.

●Enter new PO information into Solomon (Job setup) and PO Log.

●Support all employees with job information such as WO numbers and PO numbers.

●Issue USIS PO numbers.

●Communicate on a daily basis with Exxon Mobile Reps. re: CDMS/STRIPES issues.

●Filing, faxing, copying, scanning, mail distribution, outgoing packages.

●Prepare files (AR), process paperwork re: new hires, terms and other status changes as required.

Triple S Industrial Service - Beaumont, TX

January 2002-2005

Material Handler

●Ensure accuracy of delivery through comparing the invoice and the actual items.

●Ensure the stable flow of materials and filling orders from different departments.

●Handling and managing stock items and receiving deliveries into the warehouse.

I have over 23 years experience in the Industrial Field. References available upon request.

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