Service Manager
Resume:
C.RAMAN
polur post
T.V.Malai-606803
M: 099********
Email: actphk@r.postjobfree.com
PERSONAL SUMMARY
Capable Head Chef cum manager from a strong f & b background with the motivation, enthusiasm and commitment to take full responsibility for the day to day management of a busy department. Possessing an ability to create seasonally inspired menus and prepare food to the highest standard of hygiene and presentation which goes beyond the expectations of diners. Having a keen commercial eye and proven track record of introducing cost saving innovation and ideas, whilst driving profit without sacrificing quality.
CAREER HISTORY
1. Berry’s Bistro, Vellore. (www.bbberrys.com)
Executive chef - 01st Jun 2014 – till date
(Specialized in worlds best multi cuisine foods.)
Duties:
Responsible for maintaining high standards of food hygiene.
In charge of the food and beverage service.
Ensuring high standards of food quality from point of purchase to meal preparation, cooking and service.
Liaising with Team members and Mgmt. staff on a daily basis.
Maintaining accurate financial and administrative records.
Organizing new initiatives and planning promotions.
Advising customers on meals and beverages.
Meeting with the clients and senior managers to discuss financial forecasts and set budgets.
Monitoring the quality of food.
Ordering supplies when required.
Taking action to investigate and address all non-compliance of health and safety guidelines.
Involved in providing advice and opinion on the introduction of new products, meals and services.
Recruiting new staff and training them to a suitable standard.
Dealing with customer complaints.
Responsible for the security and maintenance of the whole Restaurant.
2. ISS Catering facility service, Chennnai.
CATERING UNIT MANAGER - 27th Dec 2011 – 28th Feb 2013
(Specialized in Multi cuisines which includes Continental, Oriental, North & South Indian foods.)
Responsible for the daily efficient and effective management of catering department, including food preparation, maintaining the vending machines and the supervision of the catering staff.
3. RAINTREE HOTELS Anna salai, Chennai
Chef de partie - 06th Jan 2011 – 20th Dec 2011
(Specialized in Meat Terrines, Galantines, Canapés and all International Salads.)
Responsible for Whole Continental cold food Section and the supervision of the staff.
5. DISNEY CRUISE LINE, Orlando-Florida (US)
Asst chef - 09th Sep 2009 – Dec 2010
(Specialized in Disney worlds Roasted Turkey legs, Grilled meat steaks, Italian pastas and BBQ Ribs.)
Preparation of all hot foods, Incharge of Grilling live counters.
6. INTERCONTINENTAL the grand Mumbai, Mumbai
Commies - 21st Jan 2008 – 31st Aug 2009
(Specialized in Indian Tandoori Kebabs, Indian curries, South Indian & Chettinadu dishes.)
Worked in Special Indian cuisine with India’s best chefs.
TRAINING UNDERGONE
7. WHISPERING PALMS BEACH RESORT, Goa
Industrial trainee - 06 month period (Nov 2006 to Apr 2007)
Trained in all major departments i.e. Food & Beverages Production/ Service, Front office and Housekeeping.
PROFESSIONAL EXPERIENCE
Catering abilities:
Experience of providing the catering service for 2000 students daily Breakfast, lunch, snacks & dinner.
Comprehensive understanding of IT and Epos till systems.
Good leadership and organization skills.
Excellent people skills to inspire catering staff.
Track record of managing sites diligently & profitably.
Ability to provide a safe physical working environment for staff and visitors.
Personal:
Having a real passion for good food.
Focused on client and customer services.
Ability to build strong relationships with customers.
Can stay calm in a crisis situation.
Resolving problems on the spot.
Effectively motivating staff to get the most out of them.
Willing to work days, evening and weekends.
Having an enthusiastic drive and a positive ‘can do’ attitude.
KEY COMPETENCIES AND SKILLS
Hospitality management
Managing costs
Stock taking
Food preparation
Beverages
Developing menus
PERSONAL PROFILE
Father’s name : D.Chandran (Ex-service man)
DOB : 6TH Oct 1985
Marital status : Married
Languages proficiency: English, Hindi & Tamil (all three can be R/W/S)
ACADEMIC QUALIFICATIONS
ANNAMALAI UNIVERSITY, Chennai. : 2007
Degree in B.Sc. Hotel Mgmt. & tourism.
SMALL INDUSTRIES SERVICE INSTITUTE, Chennai. : 2005
Advanced diploma in Hotel mgmt & Catering tech.
KENDRIYA VIDHYALAYA BOLARAM, Secunderabad : 2002
Higher secondary in CBSE.
SIGNATURE –
(C.RAMAN)
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