Medical Manager
Resume:
Kristal Babineaux
Houston, TX 77064
Phone: 832-***-**** Email: ********@*****.***
Objective: To obtain a challenging position in a growing facility that allows me to demonstrate and utilize my effective communication, problem-solving, and multi-specialty billing background, while providing professional growth.
Education:
Business Administration, Columbia Southern University Orange Beach, AL 2014 - Present
Business Technology, Houston Community College System Houston, TX 2000 – 2002
Work Experience:
Corporate Trainer and Billing Analyst, Total Safety/FLEXTEK Houston, TX 2014–Present
Matches delivery documentation to invoices. Prepare customer invoices for assigned accounts utilizing RentalMan and Field FX/OTS electronic billing system. Enters invoices into various EDI portals for payment. Print, post, copy, mail, scan and file all invoices per procedures. Prepare manual invoices for special projects.
Interfaces with operations and sales departments to resolve issues regarding billing discrepancies. Perform research and gather supporting documentation to assist in resolving customer billing disputes. Ensure accurate and timely communication to involved parties.
Accounts receivable collections for assigned accounts. Prepare standard periodic reports. Maintain an organized computer system and hard copy files for easy identification and retrieval.
PRN Medical Billing and Coding Instructor, Remington College Houston, TX 2014–Present
Instruct medical students in learning medical terminology, proper physician and facility billing, ICD-9, ICD-10 and CPT coding and collections, Governmental and Commercial insurance contracts, CMS-1500 and UB04 claims filing and EOB interpretation
Track hours delivered to ensure accurate fact deliverance and Input and maintained accurate student records
Clinical Manager, UT Health Science Center Houston, TX 2012–2014
Ironman Sports Medicine Institute Concussion Program
Managed the daily operations of the Concussion Program. Supervised clinic staff and carried out supervisory responsibilities in accordance with the organization’s policies and procedures and applicable laws.
Public Relations and Marketing Liaison, included creating marketing collateral for the Concussion program and website material
Provided outreach education and awareness about Concussion Injury and prevention through administering ImPACT Baseline Testing to the Houston and Surrounding area student athletes, as well as coordinated educational presentations for the Concussion Program Director
Interacted with administrative offices of UTP regarding the selection, training and monitoring of new staff to ensure continuity of operations
Answered incoming calls, scheduled and coordinated appointments, insurance verification, charge entry, billing, ICD-9 and CPT coding and collections and maintained electronic patient clinical records utilizing Allscripts and Centricity Business
Scored and compiled results for Neuropsychological Tests administered by Neuropsychologist
Coordinated and communicated multiple appointments for Professional and College Athletes
Assisted the Director and key researchers with various concussion related research projects
Prepared monthly reports for UTP and physicians as required
Office Coordinator, Houston Methodist Hospital Houston, TX 2010 – 2012
Concussion Center
Coordinated daily operations of the Methodist Concussion Center
Coordinated all ICD-9 and CPT coding, insurance verifications and authorizations for services provided
Determined appropriate Out-Of-Pocket amount from patients for services rendered
Maintained appointment book and computerized scheduling through Athena
Answered telephone, screen calls, took messages and provide information
Assisted Concussion Center Co-Directors with special projects. Compiled financial and statistical data and reports as assigned
Office Coordinator, CHRISTUS St. John Hospital Nassau Bay, TX 2010 - 2010
Provided secretarial and administrative skills and knowledge to Concussion Center Director
Entered patient demographics and insurance information into the computer. Coordinated all insurance authorizations for services provided
Answered multiline telephone system, maintained appointment book and scheduling
Responsible for accurately processing charge tickets. Utilizing correct ICD-9, CPT, and HCPCS coding methods to determine the proper code for services
Helped fiscal management and other administrative staff in implementing cost effective policies and procedures for all areas including billing, coding, insurance, fee schedules, credit/collections, purchasing, and data processing
Assisted Concussion Center Director with special projects, strategic plan and budget preparation. Compiled financial and statistical data and reports as assigned
Computer Systems Coordinator, CHRISTUS St. John Hospital Nassau Bay, TX 2006 - 2010
Gathered, prepared and trended department operational daily statistical reports for management’s interpretation
Performed post-op data entry and surgical charges as needed
Entered and processed charge updates electronically
Prepared written reports as required with accuracy, consistency and clarity
Provided administrative support to the Director and Business Office Manager daily
Monitored time, attendance, and processed payroll for over 100 employees utilizing Kronos Workforce Central software
Tracked and Processed accounts payables for the Operating Room contracted services
Medical Office Specialist Instructor, TSB/Kaplan University Houston, TX 2005 -2006
Instructed medical students in learning medical terminology, proper physician and facility billing, ICD-9 and CPT coding and collections, Governmental and Commercial insurance contracts, CMS-1500 and UB92 claims filing and EOB interpretation
Tracked hours delivered to ensure accurate fact deliverance and Input and maintained accurate student records
References Available Upon Request
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