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Customer Service Project Manager

Peachtree City, GA
February 27, 2016

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Timothy Nersesian

**** ******* **. *******, ******* 30032 678-***-****


POINT UNIVERSITY West Point, Georgia

B.S. Business Management – Organizational Leadership (3.2 GPA) Graduated May 2014


HOME DEPOT Peachtree City, Georgia March 2014- Present

Flooring Specialist

Demonstrated excellent customer service and product knowledge

Provide customer follow up throughout installation process

Engage in customer interaction and provide solutions

Handle sensitive payment information with confidentiality

DOCKERY GROUP Peachtree City, Georgia March 2012-November 2013

Assistant Project Manager

Helped a General Contractor with project completion and sub managing

Learned about the construction process, bids, permits, deadlines, codes

Filled various roles as needed to complete each project on time and on schedule

PAPA JOHNS PIZZA Atlanta, Georgia February 2010- March 2012

Responsibilities included: Customer service duties, cash handling, order taking, and others.

DOMINOS PIZZA Peachtree City, Georgia October 2007-February 2010

Assistant Manager, opening and closing store, end of day reports, P & L reports, EBITA, deposits, set schedule for employees, customer service.


Proficient in Microsoft Office programs, Pages, Numbers, Paint, and have the ability to learn new programs quickly.

Basic knowledge of Photoshop

Have learned business acumen and how to write in a professional manner.


Earned the highest rank of Eagle Scout in Boy Scouts of America.

Honor Roll student throughout all four years of high school.

National Beta Club member in high school.

Have traveled to Latin America five times, Europe twice, and China once giving me a cultured perspective on life and the world.

Served in many community projects such as food banks, soup kitchens, improving parks, and creating a frozen food pantry for Dogwood Church.

Led and mentored a bible study of young adults.

Have helped several small businesses, such as Southern Lights Productions, create and implement a business plan and strategy.

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