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Customer Service Management

Location:
Seattle, WA
Posted:
February 27, 2016

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Resume:

DOUGLAS R. BEESLEY

**** **** ******- ***** ****, OR 97459 - 541-***-**** - actp13@r.postjobfree.com

Customer Service

Customer Service Financial Analyst with expertise in interpersonal communications and customer issue resolution while analyzing credit to make sure the fit with the customer is profitable

QUALIFICATIONS AND FUNCTIONAL CAPABILITIES

Technical skills in evaluating credit, building effective customer service organizations, cost-containment, and team-building

Extensive experience in interpersonal communications, hands-on management skills, personnel training, and management, and a variety of business challenges

Proven ability in credit analysis, both credit and customer issue resolution, secured and unsecured underwriting, collections of past-due accounts

Capable of in-depth research and data analysis with the purpose of resolving customer issues to the satisfaction of both customer and employer

Helped reach new records in funded dollar values, both yearly and monthly

Successful history of credit analysis, customer and loan issue resolution, secured and unsecured underwriting, collections, skip-tracing, and personnel management

Skills

Management Expertise Account Management Title and Appraisal Analysis

Credit Analysis Business Development Product Development

Small Claims Processing Bankruptcy Processing

PROFESSIONAL HISTORY

Shift Supervisor KFC/S&H Inc. 2275 Newmark

Apr. 2007-Jan. 2016 North Bend, OR 97459

Part-time Sales Perry's Electric and Plumbing Co. 3133 Broadway

Apr. 2005-Feb. 2007 North Bend, OR 97459

Mortgage Assistant Star Staffing/Atlas Employment at 344 N. Front Street

Apr. 2004-Oct. 2004 Wells Fargo Bank Coos Bay, OR 97420

Loan Processor CrediTemps at West Coast Bank 7931 N.E. Halsey, Ste. 200

June 2003-Sept. 2003 Portland, OR 97213

EDUCATION

Wells Fargo Bank underwriting training course Hillsboro, OR

Oregon State University B.S., Social Studies Education, 1991 Corvallis, OR

Oregon State University B.S., History, 1986 Corvallis, OR

Southwestern Oregon Business, Engineering Coos Bay, OR

Community College



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