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Administrative Assistant

Zion, IL
February 25, 2016

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Jessica Annmarie Maitland

224-***-**** **** Colgate Ave, Zion, IL 60099 262-***-**** •


Bilingual (Intermediate Spanish-reading, writing and spoken).

Office support and customer service professional with excellent communication skills.

Proficient with Microsoft Office (Word, Excel, PowerPoint); type 50-60 wpm.

Strong attention to detail and time management with excellent Interpersonal skills.

Expand store client base from 70 clients to well over 200 within 2 years.


Office Administrator

JCrew Property Preservation, Zion, IL 04/2013 – Present

Answer multi-line telephone and discuss service with potential clients.

Oversee the day to day operations of the business office.

Maintain foreclosed properties; act as communication hub for personnel and clients.

Maintain communication with brokers via email and specialized web database.

Recruit new staff and conduct initial interviews; new hire orientations and training.

SC Johnson (Radiant systems) Administrative I

Consumer Relationship Center, Racine, Wi

08/2014 – 08/2015

Pre-registered visitors and provided support to CRC initiatives and projects

Managed multiple calendars, planned and set up onsite/off-site meetings

Coordinated travel arrangements and rentals

Entered CRC external invoices and maintained filing system

Processed and executed Fisk and executive letters

Shipping and Receiving Specialist Security Officer

Guardsmark, Kenosha, WI 05/2011 – 08/2013

Executed guardhouse duties at Affiliated Foods Midwest.

Entered incoming and outgoing shipments data into computer system.

Answered multi-line telephone and dispatched calls to appropriate personnel.

Coordinated with warehouse regarding shipping and receiving operations.

Loss Prevention Officer

Blains Farm & Fleet, Oak Creek, WI 07/2010 – 12/2012

Acted as sole Loss Prevention Officer for busy retail store.

Performed orientations and security training for personnel; developed Hazmat program.

Communicated with management, corporate office and sister stores via email and telephone; notified personnel about irregularities and policy changes.

Store Manager

Americash Loans, North Chicago, IL 03/2007 – 01/2009

Operated cash register, took payments and made bank deposits.

Trained new hires in daily operations.

Worked closely with management to build new business and maintain existing contracts.

Made collection and courtesy telephone calls.


MITS, Gurnee, IL

Pursuing PMP training

Zion Benton Township High School, Zion, IL Diploma

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