Manager Project
Resume:
JOSE SANTIAGO
Newburgh NY 12550
M: 845-***-**** H: 845-***-****
Email: *************@*****.***
A results oriented manager with extensive distribution and safety experience. Ability to supervise staff or work independently. Possess superior interpersonal, problem solving and management skills. Bilingual in English and Spanish.
WORK EXPERIENCE
Pavestone Inc
43 Leonards Drive Montgomery NY 12549
Transportation Manager
Oversee transportation department, including assets and employees
Manages the operational aspects of ongoing projects and serves as liaison between project manager and planning, project team
Ensure customer goods from production through the supply chain to end user
Supervise air and ocean freight forwarding, global warehousing, transportation, reverse logistics, surface transportation and supply chain solutions
Establish quality transportation services
Develop partnerships with outside carriers in shipping
Plan and implement budgets
Review financial reports
Manage performance of branch employees with emphasis on productivity, efficiency, and service delivery
Lead all distribution of branch employees and strategic activities
Recruit, interview, select, train, motivate, coach and mentor shipping clerks and transport drivers
Fed Ex freight Oct 2012-Oct 2014
191 Neelytown Road Montgomery NY 12549
Operations Supervisor
Lead, educate and develop company employees
Supervise and direct employee work and monitor employee performance, including administration of discipline as appropriate. Be accessible to all areas of the dock and inside trailers; trailers may be at the dock or in the yard.
Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight
Develop plan for distributing break loads to achieve cut time goals
Monitor service freight and ensure cut time compliance
Monitor and analyze all opportunities to cut costs and improve efficiencies
Assist customers with rate quotes, claim information and setting appointments
Monitor actual performance data and gather information for reporting
Communicate with Account Manager(s) to ensure customers’ and company’s needs are met
Identify freight moving at incorrect weight and classification
Ensure all OS&D is identified and processed properly
Conduct pre-shift meetings and provide education to employees as necessary
Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
Implement company policy
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform other duties as required
Ward Trucking May 2012-Sep 2012
12 Stone Castle Road Rock Tavern NY 12575
Truck driver
Duties included dispatching trailers for New York and New Jersey routes. Pick up and delivery of freight. Setting
Appointments and following up with customers.
United Parcel Service Oct 2007-June 2012
139 Wembley Road New Windsor, NY 12553
Local Sort Night Lead Supervisor (PT)
Duties included but not limited to; Supervising the activities of staff in mail receiving, processing, sorting and shipping operations in a timely, cost effective manner, consistent with established operations procedures.
Maintained productivity established by Center Management team.
Ensured accuracy of shipments being loaded for delivery and preparation operations in accordance with UPS requirements, customer requests, and established procedures.
Trained assigned on-site staff as well as new hires and follow-up to ensure work is accurate and complete.
Maintained confidentiality of all internal systems, procedures, and customer data and personal information.
Planned and recommended appropriate staff levels consistent with workload demands.
Assured that operational supplies are on-hand and available at all times.
Designated Responders in Damaged Materials Program (DMP) Procedures
Monitored work of Designated Responders. Reviewed Hazardous Material Documentations Forms and Paperwork. Maintained Hazardous Materials Processing Area and Storage Area. Auditing of Hazardous Materials Files, inspected, processed and documented contents of materials contained in salvage drums.
Duties include but not limited to training of new hires
Recertification of policies and procedures
Creation and consolidation of routes according to daily operating plans
Processing of employee timecards
Scheduling of work force based on company’s operating plan
Communication with customers to ensure service commitments as well as servicing customer needs and concerns.
Airgas Inc. Feb 2000-Jan 2012
128 Wembly Road New Windsor, NY 12553
Dock and warehouse supervisor
Duties Included Supervising store clerk and drivers. Dispatching driver and maintaining efficient route plans. Coordinating monthly safety meeting. Inventory control. Receiving and shipping in a timely manner. Hazmat trainer. Maintain OSHA logs. Update safety catalogs. Maintain confidentiality of gas mixes. Outside side sales calls as needed.
Valley Motorsport
5186 9W Newburgh NY 12550 July 1988-Dec 1999
Store Manager 1988-1999 (FT)
Responsible for payroll, inventory, staffing and creating sales incentive programs. Handled special orders for local car dealerships and businesses. Responsible for creating a safe working envnironment, monthly safety/sales meetings and worked with third party vendors. Special projects as needed.
EDUCATION:
Newburgh Free Academy, HS Diploma
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