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Sales Customer Service

Location:
Dubai, DU, United Arab Emirates
Posted:
February 25, 2016

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Resume:

OLUWASESAN KELVIN OLOGUN

Address: Al Taawun, Sharjah- UAE Date of Birth: 20th Nov 1982

Contact: +971*********; Email: actorw@r.postjobfree.com;

SALES AND MARKETING PROFESSIONAL

Seeking an opportunity for professional challenge and growth to support and enhance objectives of the company

PROFILE

Experienced in LED lighting sales and marketing in UAE and conserved good business relation with clients.

Sincere and diligent professional with an experience of 5years across the field; Previously spearheading as an Operations Manager with Daafriphil Tourist Transport Services Inc

Successful in building profitable organization in highly competitive consumer markets. Excellent experience in creating and implementing solution and vertical selling programs that support field and channel sales organizations

Demonstrated excellence in designing & implementing sales & marketing plans to realize ambitious sales and profitability objectives while achieving continuous growth and adding various accounts to company’s portfolio

Expertise in managing branch operations and implementing strategies towards enhancing business volumes and growth while analyzing & assessing revenue potential in new business opportunities.

An energetic, ambitious and enthusiastic professional with prior experience of maintaining existing client relationships and also generating new ones. Having a proven ability to meet and exceed set sales targets

Strategic marketer with a keen business acumen in analyzing and understanding business requirements, customer-value maximization and develop new business and revenue streams.

Proficient planner with proven abilities in accelerating growth and generating customer loyalty levels. Excellent man-management, time management, leadership skills and recruitment skills.

Outstanding communication skills, verbal as well as written coupled with good presentation skills. Self motivated and goal-oriented with a high degree of flexibility, creativity, commitment and optimism.

CORE COMPETENCIES

Computer and Internet Skills Profit Center Operations Sales Planning/ Execution Relationship Management Team Management Business Development Strategic Management Brand Management Channel Management Recruitment Skills Time Planning Sales & Marketing Liaison & Coordination

PROFESSIONAL EXPERIENCE

WELL NEW ENERGY MAY 2014-PRESENT

Sales Manager

Maintained and increased sales target by increasing client base, improved existing and new client relationship, and by leading sales team towards achieving objectives.

Created sales campaign with local and corporate clients

Introduced new ideas in business taking Well Energy globally

ARAB AFRO TRADE MAGAZINE AUG 2013-DEC 2013

Sales Executive

Planning & conceptualizing various strategies to achieve business goals of the company aimed towards the growth in business volumes as well as profitability

Builds business by identifying and selling prospects; maintaining relationships with clients.

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.

Sells products by establishing contact and developing relationships with prospects; recommending solutions.

Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

Prepares reports by collecting, analyzing, and summarizing information.

Maintains quality service by establishing and enforcing organization standards.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Contributes to team effort by accomplishing related results as needed

JAPAUL GULF ELECTROMECHANICAL LLC, DUBAI SINCE 2010-PRESENT

Recruitment Consultant Agent, Reporting to General Manager and Human Resources

Proficiently helped clients to find suitable candidate to fill their vacancies. Involved with the marketing department to devise job adverts. Placed adverts in relevant market journals and publications, job boards and local press.

Adroitly made phone calls to candidates who are judged to be eligible and conducted phone interviews with prospective candidates. Described the work duties, salary and benefits of a particular vacancy.

Efficiently performed background checks and verified the references, work experience and academic qualifications of applicants. Screened, tested and assessed candidates while developed a relationship with interviewees.

Received and read through the CVs that job seekers have sent in to the recruitment agency while involved in negotiating the salary between the client and the candidate. Attended meetings with clients at their offices.

Actively attended job fairs on the company’s behalf and spoke with graduates and job seekers. Attended network events and used marketing to attract suitable and potential candidates. Built own database of clients and contacts.

168 TECHNOLOGIES INC, PHILIPPINES/NIGERIA MARCH 2010-PRESENT

Managing Partner

Spearheaded efforts across assisting Sales Executives for planning & conceptualizing various strategies to achieve business goals of the company aimed towards the growth in business volumes as well as profitability

Expertise in recognizing financially strong / cost-effective and reliable new markets to facilitate deeper market penetration and segmentation thereby increasing profit margins. Developed a competitive business development and sales strategy, uncovering/ creating new opportunities and identifying dynamic and flexible solutions

Competently maintained highest standards of customer service giving preference to customer satisfaction & promptly resolving customer problems & concerns. Lead efforts across reviewing & assessing the existing trends;

Supervised overall functioning of Partner, Associate Partners, Training Faculty & Operation inclusive of the Alternate Channels Branches under the General Office reporting to me.

Took regular review of the Partner, Associate Partners, and Trainers. Periodical review of the Sales Managers at skip level for the entire Agency Management. Supervised Operation, Accounts, Audit & allied support functionary staffs;

DAAFRIPHIL TOURIST TRANSPORT SERVICES INC. FEB 2008-MAR 2010

Operations Manager

Developing and enhancing business for the organization, setting up business operations thereby ensuring seamless sales and marketing activities to achieve the assigned targets on daily operations of a car rental facility

Competently maintaining highest standards of customer service giving preference to customer satisfaction & promptly resolving their problems & concerns. Conduct new market development activities, identify newer business opportunity and generate revenue for the organization by intense marketing

Ensuring team cohesion & initiated a customer callback policy by coordinating with the senior management on issues arising in the day- to-day operations like customer satisfaction ratings to obtain better feedback.

Spearheading efforts across working one –on-one with co-owners of the car rental business to improve sales techniques. Accountable for meeting company’s targets within given time and budget frame

Plan & conceptualize various strategies to achieve business goals of the branch aimed towards the growth in business volumes as well as profitability, ensuring the usage of tools of development for expansion and diversification.

Making fact-based decisions regarding marketing strategy to develop the products while designing effective and cost-efficient implementation programs based on customer analysis, competitive analysis & company analysis.

EDUCATIONAL CREDENTIALS

Masters in Social Science, Major in Social Work 2012 The Philippine Women’s University, Taft Ave. Manila Philippines

Food Processing, 2010 Mandaluyong Manpower Development Training Center, Coronado Street, Mandaluyong City

Bachelor of Science in Nursing, 2009 Cavite State University, Indang, Cavite Philippines

Associate in Health Science Education, 2007 Cavite State University, Indang, Cavite Philippines

Secondary, 2000 St, Joseph’s college Ondo/Ague Community Grammar School, Nigeria

Primary, 1994 Motailatu Primary School, Nigeria

Trainings and Seminars

On the job trainings at

Tanza Family General Hospital, Daang Amaya, Tanza, Cavite; Jun 2005 - Mar 2007

San Lazaro Hospital, Quericada St, Sta. Cruz, Manila; February - Mar 2007

General Emilio Aguinaldo Memorial Hospital, Trece Martires City; Nov 2005 - Mar 2007

San Lorenzo Ruiz Hospital, Naic, Cavite; Nov 2007 - Mar 2007

Korea Philippines-Friendship Hospital, Trece Martires City; Apr 2006 - Feb 2007

Batangas Regional Hospital, Batangas City; Jan2007

Cavite Center for Mental Health, Trece Martires City; Aug 2006

Lying Inn, Rosario, Aguinaldo Highway, Talaba, Bacoor, Cavite; Nov 2005 – Jul 2006

Philippine Orthopedic Center, Banawe St., Corner Maria Clara St., Quezon City; Jun 2006

Community Health Nursing (Immersion), Barangay Timalan Concepcion, Naic, Cavite; Nov 2006 - Mar 2007

Basic Life Support: First Aid and Cardiopulmonary Resuscitation Training at University Quadrangle; Mar 2007

Skillfully trained on Behavioral Modification Strategies for Special Children at Forest Park; Jan 2009

Actively attended Pre-Employment Seminar at University Quadran; Aug 2008

Academic Accolades

Efficiently attended Construction Safety Management Course at Mapua Institute of Technology; Mar 2011

Languages known: English, Tagalog & Yoruba

Citizenship: Nigerian

Date of birth: Nov-20-1982

Type of visa: Wife’s visa ‘’RESIDENT’’

References and verifying documentation furnished upon request



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