Management

ANTHONY LABILE, CCP

actom3@r.postjobfree.com *** O’ Connor Drive, Toronto, ON M4J 2W6 647-***-****

PROFESSIONAL SUMMARY

A trusted Credit and Collection professional and a leader in operational improvement, maximizing process efficiencies, exceeding objectives and developing talent to maximize company profitability.

My 20 years of providing leadership and direction to credit and collection activities plus my background in finding process improvements allows me to bring a unique perspective to my role within an organization. I collaborate well with people unlocking efficiencies and developing strategies to implement.

Known for my abilities to lead in tough situations and delivering results, I am adept at developing and designing top caliber Credit and Collection teams, designing cost effective infrastructure, finding and developing top talent and working with all stakeholders in building best in class organizations. My motto for the Credit team is “it is not a sale until the cash is in the bank. Cash is king”

I have successfully developed and implemented many key initiatives that centred on SG&A, DSO improvements, Customer Masterfile, Data Mining, Cash Management and the overall Credit and Collections functionality including Accounts Payable. I am a strategic problem-solver who envisions smart solutions and executes with urgency across all levels of the organization. I am well versed in negotiating partnerships, alliances and other business transactions. I also have a keen ability to forecast industry trends, capture collection opportunities and lead teams.

AREAS OF EXPERTISE

Credit and Collection Management

Accounts Receivable Management

Account Payable Management

Customer Rebates

Order to Cash Management

Treasury and Cash Forecasting

Budget Planning

SOX and PCI Compliance

Sales Tax

Data Management and Warehousing

Bankruptcy and Insolvency Act

Credit Insurance

Change Management

Bad Debt Reserves

DSO Reduction

Letter of Credit

Policy/Procedure Development

Construction Lien Act

Leasing

Contract Law

Dispute Resolution and Negotiation Skills

Building Positive Business Relationships

CAREER EXPERIENCE

Cardinal Health Canada 2010 – 2016

Director of Credit Risk and Collections

Implemented a Credit Risk Underwriting program achieving 99% reduction in cycle time of 24hrs enhanced by an automated credit scoring system ensuring credit risk exposure was within credit policy

Advanced the day to day activities of a team of 15 credit and collection professionals providing coaching, leadership and motivation ensuring KPI’s were achieved

Developed and implemented bi-weekly reporting tool that provided top line management with complete insight to AR performance on sales of $1.2 billion annually measured against Key Performance Indicators. These include DSO, Aging Buckets Performance Analysis, Forecasted and Daily cash reporting, Top Delinquent Accounts, Terms Analysis, Allowance for Doubtful Accounts and Trending Reporting

Implemented and enforced automated controls that eliminated additional risk of increased bad debt exposure by leveraging customer trade against higher risk accounts and delinquencies

Developed and implemented within 6-months credit policies and procedures providing the framework for future trade and guidelines for both customers and company including the entire sales team, customer service and IT department

Designed and executed O.C.R software tool that automated customer EFT/credit card payments reducing manual key strokes by 95% reducing SGA expense by $160K annually

Developed and implemented Lockbox services driving the cash allocation and receipt process to a 3PL service provider. This achieved a nearly fully automated cash allocation reducing processing times by 5 days and expedited month end closing

Developed and implemented an employee incentive program across several functional areas to help support key initiative to move customers to electronic invoicing resulting in SGA saving of $200K

Managed all major accounts and developed strong relations with key decision makers that helped drive EDI compliance resulting in DSO improvement of 5 days or $3.1 million in working capital

Developed, implemented and enforced policies that ensured the organization met the strict requirements in managing customer data and achieving PCI compliance status within 30 days

Developed and implemented leasing program within 3 months with a 3PL lender focused on large Capital Equipment purchases optimizing the opportunity for top line sales projections of $20 million

Effectively renegotiated merchant credit card agreements as well additional 3PL services that provided annualized saving of $250K and provided increased service levels and efficiencies

Developed and implemented daily bank reconciliation policy and procedures that reduced monthly reconciliation times relating to cash posting by 3 days

Developed and implemented enhanced call routing technology by utilizing current system at minimal cost providing the ability to measure telephone activities allowing for better reporting, training and coaching which improved customer experience and service levels and achieved less than 1% abandoned call rates

Effectively negotiated and implemented Merchant Agreement, a payment program that was designed to accelerate payment cycle of 20 days from terms from terms of sale. This program required a complete analysis of the customer’s profitability and the benefits to working capital

Developed and implemented reporting tool that required ERP enhancements that captured credit limit exposure enabling continuous monitoring across all accounts

Successfully managed credit activity merger from two large acquisitions within the deadlines of the integration project. This included the integration of customer masterfile, billing, branding and credit lines within corporate policy. This was achieved with zero head account increase

Paperlinx Canada 2000 – 2010

National Credit Risk Manager

Developed and implemented a national base full recourse leasing program for large capital printing equipment with sales of $100 million and performed the complete underwriting process on all capital equipment transaction obtaining required authorizations set within Corporate policy

Planned and executed within 3 months a centralized Credit Department with a national scope that was responsible for all matters relating to cash management, billing process, collection and credit risk management as well as customer master data. This centralization delivered net saving of approximately $100K as well as improving customer experience and service levels

Actively managed top revenue accounts and routinely made customer on site visits to ensure credit risk was appropriate

Successfully reduced DSO from a high of 52 days down to 42 and maintained an average of 92% current position on sales of $850 million. This was achieved through a concentrated focus on top delinquent accounts and complying with terms of sale, an agile collection process that capped credit limits and the introduction of EDI capabilities and improved billing process

Implemented a national registration database for all registered PPSA against all leased assets ensuring that the company’s asset were protected and secure until lease agreements expired

Developed and implemented sound, acceptable credit policies that comply with corporate objective with a view of encouraging sales and managing credit risk

Assisted in the planning and execution of the SG&A budget process for nearly 100 cost centres

Managed all bankruptcy and insolvency accounts and liaised with trustee concerning all provisions under the Bankruptcy and Insolvency Act as well executing all lien rights related to leasing portfolio of $50 million

Additional Experience

Supervisor of Credit and Collections at Nestle Canada Ice Cream Division (1995 – 2000)

Sr. Credit Analyst at Honeywell (1990-1995)

EDUCATION & PROFESSIONAL DEVELOPMENT

Designation: CCP Credit Institute of Canada, University of Toronto 2000

Bachelor of Arts in Economics, University of Toronto 1990

Licenced Realtor, Ontario Real Estate Courses 2010

Ontario Security Commission Course 1990

Software

Advanced knowledge of MS Excel (i.e. – vlookups, pivot tables, subtotals), Word, PowerPoint, Outlook

Proficient in SAP and Business Intelligence use – completed SAP/BI training program administered by Nestle Canada

Superuser for OutlookSoft at Cardinal Health Canada. Received OutlookSoft training administered by OutlookSoft

Good working knowledge of JD Edwards, SAP, Essbase, ADP, and Accpac

Other

Language: Fluent in English and Italian; basic knowledge of French

Hobbies/Interest: sports, reading, and travelling,

Highly adaptable working in team based environments

Excellent communication skills both written and verbal

Highly motivated individual with a focus of exceeding expectations

Strong analytical and problem solving skills

Strong negotiation and dispute resolution skills

Proven effectiveness in motivating and developing large group of direct reports with a focus on meeting corporate objective and KPI’s

Lean Six Sigma White Belt certify

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