Customer Service Human Resources
Resume:
Rigan Rai
**** ***** ** *******, **, *****
actolw@r.postjobfree.com
OBJECTIVE
To create a better atmosphere with my vibrant personality and completely utilize my education and experience EDUCATION
Foster Senior High School
Pennsylvania State University: Bachelor’s Degree in Human Resources PHR Certification: January 2015
EXPERIENCE
Human Resources Analyst: King County Department of Public Health: January 2014-Present
Accomplished human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Achieved an operational objectives by contributing information and recommendations to strategic plans and reviews; prepared and completed action plans; implemented production, productivity, quality, and customer-service standards; resolved problems; completed audits; identified trends; determined system improvements; implemented changes.
Met financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhanced department and organization reputation by accepting ownership for accomplishing new and different requests; explored opportunities to add value to job accomplishments. Lead HR Analyst: Rainier Market January 2010-December 2013
Recruited new hires, conducted interviews, and made hiring decisions
In charge of hiring, firing and administrating actions that were appropriate under FMLA and ADA guidelines to employees
Administered compensation with Labor and Industries
Organized and performed tasks based on priority and time constraints
Performed background checks
Arranged employee leave requests.
Provided excellent customer service in person, on the phone, and on email
Informed employees about benefits and employee resource programs.
Represented and lead the HR department during company meetings and assisted in determining budget goals SKILLS
Dependable, Motivated, Enthusiastic & Organized
First Aid/ CPR Certified by Red Cross
Suicide Intervention Certified January 2013
Black Belt in Tae Kwon Do 2010
DSHS Certified Interpreter in Punjabi and Hindi
Volunteer at Domestic Abuse Women’s Network
LANGUAGES
Fluent in English, Punjabi, Urdu, and Hindi
COMPUTER SKILLS
Keyboarding WPM of 52 Proficient in Microsoft Applications including: Excel, Word, Powerpoint, Sharepoint and Outlook
REFERENCES Can be given upon request
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