***** ** ******** **, ******** OR ***** USA Shailendra Kumar Saxena - Page 1 of 8

SHAILENDRA KUMAR SAXENA

Contact @ 971-***-****, 610-***-****

actokg@r.postjobfree.com, actokg@r.postjobfree.com www.linkedin.com/in/shailendrakumarsaxena

SUMMARY

14 years of proven experience playing various roles not limited to Project Manager, QA Manager, Release Manager, QA Architect, QA Lead, Business Analysts, IT Auditor for Annuity based projects and CMMi Process (implementation & improvement) Consultant with expertise in Retail, Media, Finance & Banking and Energy/Utility domains

8 years of hands-on experience and expertise in Project Management activities such as “Capacity planning

& Resources Management”, “Progress Tracking & Reporting”, “Phase-wise Analysis”, “Forecasting”,

“Issue & Risk Management”, “Stakeholders Communication” and “Process improvement”

8 years of hands-on experience and expertise as “SME (Subject Matter Expert) for PCI-DSS accreditation and Certification” for “Payment Gateway Systems” and implementation expert for “PCI-DSS” and “SOX Security and Compliance” for POS (Point Of Sale) systems to accept the payments from all major International Banks and Credit unions.

6 years of hands-on experience as POS(Point Of Sale) applications build & deployment activities

4 years of hands-on experience and expertise in Business Analysis activities such as “Requirement gathering”, “Design and Documentation”

2 years of hands-on experience as a Developer using FOXPRO & C/C++

2 years of hands-on automation testing experience using Win-Runner, QTP and Selenium

4 years of hands-on experience in testing of various Database Driven environments at system and application level in client/server and Web based applications

4 years of hands-on experience Batch processing using CTRL+M jobs scheduling and monitoring

Expertise in QA methodologies and standards, Requirement Analysis, Test Strategy, Test Plans and Test cases based on business and system requirements, Test Script execution, defect reporting and tracking as an individual contributor. Expertise on Test Management tool HP Quality Center

Performed various dimensions of testing including User Interface, Functionality, Unit, Integration, Regression, System, Security, Release, End to End, Compatibility, Database, Usability, Business Reports, Load and Stress, Web Services.

Proven Team Leadership skills in leading multiple ongoing projects with zero defect delivery, managed large QA projects having duration of 6 - 36 months, team size of 5-30 resources based in different locations across various time zones (US, UK, China and India), budget ranging between USD 100K to 2Million

Proven Management experience managing projects in different phases, addressing project issues, managing project risks by anticipating development/deployment/Testing issues and get immediate resolution in multi-vendor/multiple-project team environments

Expertise with different development methodologies e.g. “Agile”, “Iterative”, “Waterfall” and “Spiral”, and their implementation in mid-sized to large organizations

Exceptionally well organized, good organizational, time management, strong analytical and problem solving skills. Always plays a positive and value-adding role in the team

Well versed and Excellency in working under high pressure & dynamic environments and high visibility projects. Excellent communication and interpersonal Skills

Experience leading the Quality Control Task Force (QCTF) team activities. Active member of Defect Prevention Organization (DPA Council) and QAG team for getting “CMMi level 5” Certified 15152 NW TWOPONDS DR, PORTLAND OR 97229 USA Shailendra Kumar Saxena - Page 2 of 8 TECHNICAL SKILLS

Business Areas Retail, Publishing, Banking & Finance and Energy (utility) Operating System Windows, MAC & UNIX

Languages C, C++, Visual Basic, Java J2EE & Dot Net Databases DB2, SQL, MySQL, Data Warehouse & Oracle Tools Win Runner, QTP, Load Runner, JUnit, SOAP, Business Objects, Web Logic, Star Team, Quality Center, Toad, Remedy, Lotus Suites & JIRA Web Technologies HTML, HTML5, PHP, ASP & JAVA Spring Applications SAP FICO

Servers IIS, WebSphere

Other Technologies XML, Main Frames, LAWSON, AS/400, JDA & SharePoint Data Analytics Google Analytics, Omniture

EDUCATION

MCA (Masters in Computer Application), IGNOU New Delhi, India PhD (Doctor of Philosophy – Computer Science), CMJ University, India MBA (Masters in Business Administration), Pacific University, Oregon - Ongoing CERTIFICATIONS

Certificate in Computer Application from ITTC OCF. Received on Aug 28, 1995.

Diploma in Information System Management from APTECH. Received on Feb 28, 1998.

Certificate in Computing from IGNOU. Received on Jun 10, 2000.

Post Graduate Diploma in Computer Application from IGNOU. Received on Jun 12, 2004.

Advance Diploma in Computer Application from IGNOU. Received on Jun 12, 2004.

ISTQB (Certified QA Engineer). Received on Mar 10, 2006. PROFESSIONAL EXPERIENCE

MavenSoft Technologies LLC. Oct 02, 2013 - Present Project: Portlandgeneral.com, Next Wave (IBM EAM & Maximo IT) Oct 02, 2013 – Present Client: PGE (Portland General Electric)

Location: Portland, OR USA

Description: PGE is a recognized leader in the utility industry and has safely and dependably powered northwest Oregon since 1889. Today, PGE focused on providing reliable electricity supplies at reasonable prices while continuing to be good stewards of Oregon’s environment. PGE leading the charge on clean energy in Oregon and consistently running the most popular renewable power program in the nation. PortlandGeneral.com is one stop shop for PGE to keep their business running and providing the best in class services to 800K+ residential and Business customers. Role: Sr. QA Lead

Environments: SOAP, HP ALM 11.5x, HP QTP, Logica, IBM eRecord, IBM EAM Maximo, Maximo IT, PeopleSoft HR, PeopleSoft Financials, Oracle, SQL Server Management Server 2012, Java, .NET 15152 NW TWOPONDS DR, PORTLAND OR 97229 USA Shailendra Kumar Saxena - Page 3 of 8 Infosys Technologies Limited Oct 04, 2010 – Sep 27, 2013 Project: GAP POS (Point Of Sale)

Duration: Aug 19, 2013 – Sep 27, 2013

Client: GAP Inc.

Location: San Francisco, CA USA

Description: GAP Point Of Sale system is a solution for North America region runs of Linux platform and uses IBM4690 controllers. The his solution serves common platform for multiple brands stores GAP group owns I.e. Athlete, Banana Republic, Old Navy, Gap.

Role: QA Lead

Environments: Linux, IBM 4690, Verifone, Ingenico, Oracle Project: Global E-Commerce (GEC)

Duration: May 28, 2013 – Jul 05, 2013

Client: Wal-Mart Stores Inc.

Location: Bentonville, AR USA

Description: Wal-Mart Global E-Commerce division is responsible for Wal-Mart Dot com, samsclub.com and ASDA operations in UK for e-Commerce solutions.

Role: QA Lead

Environments: Java, JSP, Oracle 11, SQL server, HP ALM 11.0, Sterling and Performance Center Project: Micros POS (Point Of Sale)

Duration: Oct 01, 2012 – May 24, 2013

Client: NIKE Inc.

Location: Beaverton, OR USA

Description: This is a Point of Sale system for Nike Stores Solutions. Micros are the company owned the POS application which Nike has been finalized to use in all the stores across the Globe. The new solution has been rolled out in Greater China region. We are now expanding the new solution to Central Europe geography and Brazil. Brazil will be most important for Nike as we are targeting to rollout before 2014 FIFA world cup. Role: QA Lead

Environments: Java, JSP, Oracle 11, SQL server, HP ALM 11.0, QTP, Relay and iOS 6.1.3 Project: Load Builder SANDBOX

Duration: Feb 01, 2012 – Sep 30, 2012

Client: Wal-Mart Stores Inc.

Location: Bentonville, AR USA

Description: This is a logistics and transportation project. Load Builder – Sandbox application is an analytics tools to generate the new ideas before implementing them into real life production environment. This application provides the freedom to the end user to play around with the production data in a safe environment without any impact on the production functionalities. User can manipulate the system settings, productions orders, locations and destinations to proof-out the optimal cost of proposed production changes. This environment also allows the business team to understand the impact and cost / savings before taking a decision to implement any move into the production supply chain system. Role: QA Lead

Environments: Java, JSP, Oracle 11, SQL server, HP ALM 11.0, QTP and Performance Center 15152 NW TWOPONDS DR, PORTLAND OR 97229 USA Shailendra Kumar Saxena - Page 4 of 8 Project: Associate Background Screening Services (ABSS) Duration: Aug 15, 2011 – Jan 31, 2012

Client: Wal-Mart Stores Inc.

Location: Bentonville, AR USA

Description: The purpose of this project is with regards to enhancing the Criminal Background Check (CBC) application and Wal-Mart current business processes. There are multiple business processes for different systems which causes a lack of consistency in the current process. The following High Level Stakeholder Goals are identified for the CBC Project. These goals will be used for functional decomposition and progressive elaboration of requirements.

Ensure consistent processing and experience for all candidates made a conditional offer to Wal-Mart Stores, Inc. that require a background check.

Ensure consistent processes for all hiring and/or personnel managers in order to submit a candidate for a background check once the conditional offer has been made. Ensure that the background check process meets all necessary legal and compliance requirements and creates a document storage that will allow easier availability to document management/storage.

Ensure that the ARC team has the ability to manage the rules surrounding background checks conducted (i.e., who receives one, when, and what levels of background checks)

Ensure that the ARC team has the ability to set security parameters in order to protect candidate PII.

Ensure that ABSS is agnostic to a specific vendor. That the rules surrounding background checks and the services provided can be swapped out easily from one supplier to another.

Ensure that a document management system exists that will allow easy access for stored documents

(i.e., online FCRAs, scanned FCRAs or CBSVs, etc.) so that when the need arises to send or transmit a document to the supplier or to print as necessary for litigation or pending litigation the availability exists and is an easy online process for the ARC team. Role: Test Manager

Environments: Java, Oracle, PL/SQL, Quality Center 10.0, SMART, LAWSON, SharePoint and ATS Project: Security-Legal Document Management

Duration: Aug 15, 2011 - Jan 31, 2012

Client: Wal-Mart Stores Inc.

Location: Bentonville, AR USA

Description: The Dynamic View is a dynamically generated representation of the metadata in the eDOCS DM Library that provides a hierarchical view of that data within the DM Extensions. A Dynamic View usually is presented in two levels: a Subscription level (which commonly includes a parent-child hierarchy representing two validation tables such as Practice Area and Matter); and an Enumeration level (which commonly lists Document Type values).

Email Filing is a collection of applications that helps users file emails to the eDOCS DM Library by making these activities simple and intuitive. Email Filing consists of two primary components: a server installation and a client installation.

The server installation consists of the Email Filing Service, a Windows service that files the emails sent from the Email Auto Bulk Filing client into the eDOCS DM Library. The client installation typically consists of the Email Auto Bulk Filing, Email Marker, and Email Filing Assistant modules. 15152 NW TWOPONDS DR, PORTLAND OR 97229 USA Shailendra Kumar Saxena - Page 5 of 8 The custom integration solution is to replicate Practice Area and Matter values and related data from the Passport application into Wal-Mart's eDOCS DM Library so that it can be used as validation data on Profiles and so that it can be used to implement a Matter-centric Dynamic View. Role: Test Manager

Environments: Java, Oracle 11, SQL, HP Quality Center, Documentum and eDocs Project: Talent Management – Distance Education Virtual Classroom Duration: Jul 01, 2011 – Aug 12, 2011

Client: Wal-Mart Stores Inc.

Location: Bentonville, AR USA

Description: A critical need for sustained growth of Wal-Mart US Div. 1, Puerto Rico, Logistics, and Home Office requires a best in class pool of talent from the hourly associate up through regional management. Currently the two options for deploying content to these audiences are eLearning and Instructor Led Training

(ILT). Instructor led training, while an effective approach has substantial associated travel cost. E-learning, while very cost effective does not yield the performance results the business requires in key content areas. Distance Education style training has a potential for substantial savings compared to ILT, while maintaining or reducing the time necessary to develop critical skills and knowledge within Wal-Mart’s field population. Wal- Mart will select and implement a technology-based Distance Education solution and will create a third party delivery platform for training content to be delivered to Wal-Mart Division1; which includes Wal-Mart Stores, Supercenters, Neighborhood Markets, all Puerto Rico formats and one system in the Talent Development area of the Home Office.

Role: QA Lead

Environments: Java, Oracle, PL/SQL, Quality Center 10.0, HTML5 and SharePoint Project: HR – Manitoba Holiday Pay

Duration: Apr 25, 2011 – Jun 30, 2011

Client: Wal-Mart Stores Inc.

Location: Bentonville, AR USA

Description: The Province of Manitoba in Canada had a change in the calculation for holiday pay on April 29th, 2007 due to Provincial legislative changes. Since the revised law took effect, the current SMART system is calculating holiday pay incorrectly by calculating holiday pay based on associates earned wages on 15 of the previous 30 calendar days. The new provincial legislation requires that holiday pay be calculated on 5% of Associate’s earned wages (not including overtime pay) in the 4 week period immediately before the holiday. The 4 week period is 28 days counting back the day before the holiday. The populations affected are all full-time, part-time, and temporary associates for both active/inactive Mid- Level and Hourly.

As a temporary solution, Canada ISD has assisted the 13 Manitoba stores using a workaround process which manually extracts and filters data to calculate & authorize holiday pay. This manual process has increased costs associated with processing holiday pay and increased business risk because the system is not in compliance.

Role: Technical Test Lead

Environments: Java, Oracle, SQL server, HP Quality Center 10.0 and SharePoint 15152 NW TWOPONDS DR, PORTLAND OR 97229 USA Shailendra Kumar Saxena - Page 6 of 8 Project: Benefit Simplification – Discount Card

Duration: Jan 17, 2011 – Apr 22, 2011

Client: Wal-Mart Stores Inc.

Location: Bentonville, AR USA

Description: Managing the business of design, enrollment, administration, and evaluation of the Insurance Benefit Plans is currently a cumbersome and lengthy process. The existing applications and infrastructure do not support dynamic and smooth changes to the Plan offerings. Current limitations are:

Unable to configure Benefit Plan offerings and heavy coding efforts needed.

Lack of Event driven system, causing manual effort to identify change and offer benefits accordingly.

Unable to quickly add or amend Benefit offerings as new entities are added globally.

Insufficient tools to configure and administer Benefits.

Non-integrated interfaces to HR systems.

Multiple sources of data create inconsistencies in reporting and administration. Business Gains

Reduction of Benefits Administration Costs.

Reduce administration overhead for the Benefits Plan by: o Reduced manual work in the Benefits Administration allows focusing on improving benefits offering.

o Reducing manual work in the field HR Representatives allows them to focus on Associate needs. o Reducing manual work and support in ISD.

Respond quickly to new entities being added to Benefit Plans.

Increased Associate satisfaction.

Foundation established for all future Benefits solutions. Role: QA Lead

Environments: Java, Oracle, SQL server, HP Quality Center 10.0 and SharePoint Project: Global Compensation Management Tool

Duration: Oct 04, 2010 - Jan 17, 2011

Client: Wal-Mart Stores Inc.

Location: Bentonville, AR USA

Description: The Compensation Management Tool is required to support the annual performance increase process. This includes supporting the appropriate divisional differences, providing the required reporting to support the analysis and approval, producing Compensation Adjustment Worksheets and generating timely and accurate processing of associates’ annual performance increases. Role: Technical Test Lead

Environments: Java, Oracle, SQL server, HP Quality Center 10.0 and SharePoint HCL Technologies Limited Jun 27, 2005 - Oct 01, 2010 Project: SRM (Store Reference Model)

Duration: Feb 12, 2009 to Oct 01, 2010

Client: GSI Commerce Inc. (now eBay Inc.)

Location: King Of Prussia, PA USA

15152 NW TWOPONDS DR, PORTLAND OR 97229 USA Shailendra Kumar Saxena - Page 7 of 8 Description: GSI Commerce is an e-commerce company specializing in creating, developing and running online shopping sites for brick and mortar brands and retailers. It contracts with companies such as Zales, iRobot, Hershey's, Palm Inc., HBO, Timberland, Linens 'N Things, Ace Hardware, Sports Authority, Dick's Sporting Goods, RadioShack, and Toys "R" Us.

Store Reference Model is an in house product developed by GSI Commerce Inc. to serve theirs 104 partners a more effective way of online shopping experience. The Catalog Management and Promotions Management optimized to the best in the industry.

Role: QA Architect

Environments: Java, J2EE, JDA, JIRA, Selenium, Load Runner, Main Frame, Sterling, Java Spring, JSP, Oracle, SQL server and HPQC 10.0

Project: Eclipse (Point-Of-Sale) System

Duration: Mar 08, 2006 to Feb 11, 2009

Client: DSGi International Plc.

Location: Hemel Hempstead, UK

Description: The intent of the Dixon International Plc. – ECLIPSE system is to provide a tool to support and improve the collaborative purchasing processes between the various local purchasing departments within DIXONS.

DSGi group is one of the biggest retailers in UK with more than 1400 stores across the UK and Ireland. DSG operates their retail chain with four different sub-groups i.e. Currys, Currys Digital, PC Word and Dixons. Across 1400 stores 10,000+ Point-Of-Sale systems are installed. Eclipse is heart of those 10,000+ POS systems. Eclipse is in-house developed Point-Of-System applications and will then interact with other 300+ applications and tools to fulfill the business need.

Role: QA Lead, PCI DSS Implementation Expert & SME (Online Payment Gateway Systems) Environments: Java, J2EE, JSP, JUnit, TOAD, Oracle 11, SQL server, Star Team, Lotus Notes, .NET, Solve/SE, Web Sphere 4.x & 6.x, VeriFone, LAWSON, SAP FICO and Main Frame Project: International Offer Base

Duration: Oct 17, 2005 to Mar 07, 2006

Client: AS Watson

Location: Hong Kong

Description: The intent of the International Offer Base system is to provide a tool to support and improve the collaborative purchasing processes between the various local purchasing departments within AS Watson (Health & Beauty) and the AS Watson Central Buying department (Europe and Asia). The Offer Base is designed to work with General Merchandise and Own Label items. The item hierarchy will be based on a common (Asia & Europe) defined hierarchy with 4 levels /10 sub-levels. The system is built as a standalone application Role: PQA (Project Quality Analysts)

Environments: Java, J2EE, JSP, Oracle, PVCS, Web Logic and Quality Center Project: PAL-P (Customization using LiveLink)

Duration: Jun 27, 2005 to Oct 14, 2005

Client: Pearson

Location: USA

15152 NW TWOPONDS DR, PORTLAND OR 97229 USA Shailendra Kumar Saxena - Page 8 of 8 Description: Live link is the leading collaboration and knowledge management software for the global enterprise managed by Pearson. It’s a Web-based application for storing, sharing, and distributing information. It provides a collaborative work environment that helps organizations to manage documents and project information, improve business processes, and share information

Role: PQA (Project Quality Analysts)

Environments: Java, J2EE, JSP, Oracle, PVCS, Test Director, QTP and LiveLink VsWorx Information Systems Pvt. Ltd. Jun 10, 2003 – Jun 25, 2005 Project: https://www.urbanarts.org/

Duration: Oct 3, 2004 – Jun 25, 2005

Client: Urban Arts Partnership

Location: NOIDA, UP India

Description: This is the site that can maintain the records of the various Events related to Films, Theatre, Writing, Poetry and Arts. Also organizing the events related to these categories and informing the winner through their mail-ID

Role: QA (Quality Analysts)

Environments: PHP, MySQL, Test Director and MS-Office Project: PavezMichel.com (http://www.parveztaj.com/ ) Duration: Mar 14, 2003 – Oct 1, 2004

Client: Parvez Michel Taj (https://en.wikipedia.org/wiki/Parvez_Taj) Location: NOIDA, UP India

Description: The PavezMichel.com (http://www.parveztaj.com/) is a commercial web site. This site providing online shopping of Art Images of different size to the customers Role: QA (Quality Analysts)

Environments: Dot NET, Oracle, Test Director and MS-Office Project: http://www.petplanet.co.uk/

Duration: Jun 10, 2002 to Mar 14, 2003

Client: Pet planet (The Kennel Software)

Location: NOIDA, UP India

Description: The Kennel Software is required to do online booking for 140 kennel “suites” (4x8 single occupancy with 120 suites available, and a 8x8 double occupancy suite with 20 suites available) with the ability to add an extra dog(s) to any kennel for an additional fees, as well as several add-on’s which can be either incorporated into the dog’s stay or on their own without stay

Role: QA (Quality Analysts)

Environments: PHP, MySQL, Test Director and MS-Office

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