Dausen Duncan
Russellville, AR **801
************@*****.***
EDUCATION
Arkansas Tech University, Russellville, AR, Expected May 2016
Bachelor of Arts in Communication, GPA: 3.4
WORK EXPERIENCE
Office of Admissions and Recruitment, Arkansas Tech University, January 2013 to present
Interact and work with the team responsible for the official recruitment and processing of prospective students
Answer phones/questions and communicate to coworkers
Responsible for providing correct and updated information to potential students through implementation of successful campus tours
Handle official documents of current high school students interested in Arkansas Tech University and correctly record their information into the campus wide database
Understand confidentiality/privacy information (FERPA)
Intern, Disney College Program, Walt Disney World, Orlando, FL, February 2015 to August 2015
Interned at Hollywood Studios with the Icon Area in the Attractions division
Contributed effective communication throughout the course of ten shows each day
Followed the four basics of operation including safety, courtesy, show, and efficiency in order to sustain a successful track record
Interacted and worked with coworkers and guests from across the globe and from different cultures
Became acquainted with the practice of quality guest service/recovery
Conflict de-escalating issues
Student Activities Board, Arkansas Tech University, April 2013 to May 2014
Worked with a board comprised of six other students and two faculty advisors
Planned and implemented successful campus-wide events available to all students
Creatively advertised events
Networked with university staff and faculty in order to gain support for particular events through means of co-hosting and co-planning
Gained experience in university culture and diversity
Resident Assistant, Arkansas Tech University, July 2013 to May 2014
Supervised 210 residents of Wilson Hall
Conflict/de-escalating issues
Confidential conversations
Worked with a hall budget
Planned and implemented six events each semester for residents
Student Ambassador, Arkansas Tech University, May 2013 to August 2013
Gave individual campus tours to incoming freshmen
Answered questions regarding first year student information
Excellent knowledge of campus resources
Communicated with departmental staff campus-wide
COLLEGE AND COMMUNITY INVOLVEMENT
Presidential Leadership Cabinet, Arkansas Tech University, 2013 to 2015
Student Alumni Association, Arkansas Tech University, 2013-2014
Agriculture Club, Arkansas Tech University, 2012 to 2014
HONORS AND AWARDS
Arkansas Tech Orientation Leader Award, August 2015
Dean’s List, Arkansas Tech University, 2012-2016
Arkansas FFA State President, 2012-2013
SKILLS
Proficient in Microsoft Office programs
Proficiency with AP, MLA, and APA formats
Written, oral, and non-verbal communication
Efficient in social media use
References for Dausen Duncan
Ms. Shauna Donnell
Assistant Vice President of Enrollment Management and Instructor of Communication
Admissions Office
Doc Bryan Student Services Building
1605 Coliseum Drive
Russellville, AR 72801-8819
********@***.***
Dr. Thomas Vaughn
Associate Professor of Communication
Speech, Theatre, and Journalism
Center for Energy Studies
1815 Coliseum Drive
Russellville, AR 72801-8820
*******@***.***
Jennifer Butler
Student Development Specialist
Student Services
Doc Bryan Building
1605 Coliseum Dr
Russellville, AR 72801
********@***.***