Dolores T. Dominguez

210-***-****

actogp@r.postjobfree.com

I am a bi-lingual San Antonio native with a proven track record at exceeding company set start/sales goals. Proprietary schools education for profit schools is my forte. I have been an extremely successful Director of Admissions for 19 years. I am an extremely self-disciplined, self-motivated, and competitive individual with exceptional communication, presentation, and supervisory skills. I have the proven ability to train, lead, and motivate top-producing sales teams with extremely low turnover. The key to my proven success is to work closely with every single department within a school to increase student population and retention of students. Excellent customer service is what will ultimately set us apart from competitors which in turn will generate more referral leads/students. Compliance is of the utmost importance to me and must be adhered to at all times. I am extremely passionate about my job because every day we help change peoples’ lives. I firmly believe that the goal of our team/campus should be the same for every single person employed at the campus which is to start, graduate, and assist in placement. I am a competitive individual and not only meeting but exceeding start goals is what drives me to be the best as well as changing as many lives as possible. My Family and I have owned and operated a successful Mexican Restaurant in San Antonio for 20 years.

Work Experience:

Lead Admissions Representative/Assistant Director of Admissions – Le Cordon Bleu College of Culinary Arts – Austin, Texas

August 2014 to Present.

My role is to assist the Admissions Team in achieving the school’s quantitative and qualitative goals and objectives. I conduct team observations and provide feedback to the team. I possess the ability to train, lead and motivate top producing sales teams. I will continue to compliantly and professionally assist prospective students through the Admissions process. I conduct DOA second interviews as well. I believe that through positive reinforcement we will not only meet but exceed job performance expectations. I am committed to following the CEC Admissions Rules of the Road for Admissions and to make sure the team adheres to these rules as well. I take on the DOA role in the absence of the DOA.

Senior Admissions Representative/Assistant Director of Admissions – South Texas Vo-Tech- San Antonio, Texas

July 2013 to August 2014

I actively support and contribute to the recruitment and enrollment of students who are passionate, motivated, and committed to changing their lives through career education. I have continuously started an average of 25-30 students a month since my employment with STVT.I provide outstanding customer service to all prospective graduate enrollees and their families. I work closely with the Campus Director in training the Admissions team on operational best practices, policy and procedure, effective issue resolution, and other key components of the admissions function.

Director of Admissions – Lamson Institute – San Antonio, Texas

October 2011 to October 2012

I relocated back to my hometown of San Antonio to rehabilitate a failing team who was without a leader and had not met their start goals in over a year. I individually coached and trained the entire team who had become complacent. I instilled in the team that my industry knowledge and vision of success is what continues to drive me after 17 years of helping the non-traditional student succeed. I am a DOA that believes in leading by example. My sales team knows that failure is not an option for us and we are in this together. The winning came soon after. I gave myself start goals as well and with that team morale rose. I can proudly say that the San Antonio Campus has now moved to the #2 spot in the Schools with under 500 student population category of the Delta schools. In July we beat the previous record of the most starts in 1 week of 18 starts. My team and I had 21 enrollments in 1 week.

Director of Admissions – Kaplan College – Beaumont, Texas

June 2011 to October 2011

I took a campus that had not met budget/goals in 18 months to over sitting budgets in August and September. I was responsible for supervising day to day activities for an admissions team of 10. By training the team and individual coaching was able to turn around a team that had become complacent. This team was able to succeed through accountability and time management training. The day to day operations of a successful admissions team include electronic and print communication, training of staff, budget management, marketing plans and strategies. Through individual coaching was able to work on individual conversions to meet/exceed company minimal standards. Set-up and implemented a successful High School and referral program thus increasing student population. Created and implemented an admissions representative accountability spreadsheet to track an enrollment through the start.

Evita’s Restaurante- San Antonio, Texas

Family Business

August 2008-June 2011

All Operations to include hiring, training, payroll. Budgets and plan

Director of Admissions – Glendale Career College – Glendale, California

July 2001 to August 2008

I was responsible for the overall successful operation of the Admissions Department. I was able to co-ordinate with department managers to implement enrollment strategies and manage resources in order to exceed performance expectations. Within the first fiscal year was able to start 100+ students in one month. This was a first for Glendale in its history. I completely restructured the admissions department and created and implemented a successful training program for admissions personnel. I traveled to other LES schools within the Utah area to implement the hiring and training program I had had created. Successfully hired and trained 4 directors of admissions within the LES Corporation.

Admissions Rep. /Director of Admissions – N.I.T. Corinthian Colleges – San Antonio, Texas

January 1995 –July 2001

I began my love of admissions as an admissions representative. I was determined to take the product knowledge training provided to me along with my desire to be the best to becoming the top producing admissions rep. at the school. I was soon starting an average of 20+ students a month with a 90% show rate. Shortly after the first year I was promoted to DOA. I again was determined to be the Best DOA in the Company. I successfully hired and trained #1, 2, 3, and 5 of the top admissions representatives amongst 46 in the company. I maintained a #1 status in the East Region as the top DOA continuously. My team and I never missed a start goal and in 1999 finished +113 over the budgeted yearly goal. The San Antonio Campus maintained the #1 status in over achievement of company set goals. I was responsible for the entire set up to include hiring and training of the Houston campus to include DOA.

Education: Bachelor of Science in Accounting –Crown University Bradenton, Fl

Achievements:

South Texas Vo-Tech – First Admissions Representative to start 30 students in one month in Ancora Education history.

Lamson Institute - San Antonio Campus moved to #2 in schools with under 500 pop. Team had 21 enrollments in 1 week highest ever in history.

Kaplan College- Admissions Team exceeded budgets/start goals in August and September 2011 first time in 18 months

Glendale Career College – First 100+ starts in LES history to include profitability

National institute of Technology – Gold Admissions Director 1997, 1998, 1999, 2001

Community Service Award – San Antonio, Texas Shields for Christ in support of local law enforcement- Evita’s Restaurante

** Supporting documentation for achievements available.

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