Betty Canales

***** *.***** ***. *******,TX *****

Cell: 713-***-****

acto0q@r.postjobfree.com

Administrative Assistant- Fluent In the Spanish Language

Professional Summary

Experienced in office and clerical work, as well as customer service. Specialized in Administrative Assistant duties. A quick learner, able to work in a fast-paced environment, and can work under stressful situations with minimal supervision.

Education

Houston Community College, Houston, TX 2005

To pursue a Paralegal Technology- Associate

Southwest High School, Houston, TX 08/20/1999-05/27/02

Diploma

Key Skills

Office Skills:

Office Management

Database Administration

Front-Desk Reception

Computer Skills:

MS Word

MS Excel

MS PowerPoint

Experience

Cyracom; Houston,Tx Interpreter4/2014 –Present

Highlights:

Over the Phone Interpretation to the following:

Health plans, Hospitals systems, Clinics, Physicians office

Insurance, Financial services, Health Insurance, 911

Utilities, Education, Government, Hospitals.

La Madeleine; Houston, TX Customer service7/2011-4/2014

Highlights:

Extensive customer service

Heavy cash handling and operating cash register

Certified to train new associates

Able to work any position when required

Greet guest provide bilingual customer service as needed

Gulf Coast Shipping., Houston, TX

Sales Assistant/2007-2011

Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the main offices. Maintained database and ensured the delivery of premium service to employees and customers.

Highlights:

Provided administrative support to Financial Managers and Personnel office.

Performed monthly inventory and traced/tracked exported shipments.

Provided bilingual customer service as needed on/or when requested.

Responded to customers in a timely manner.

Process manual record keeping and invoicing for shipments.

Handle all incoming mail and forward as needed.

Monitored the office supply inventory, answering phones, sending faxes, and updating department phone lists.

Trained new administrative personnel.

Gulf Coast Shipping., Houston, TX

IKEA Furniture Store., Houston, TX Customer Service/2006-2007

Highlights:

Heavy cash handling and operating cash register.

Extensive Customer service.

Providing support for inventory control and maintenance of the store

Interacting with customers to meet their needed

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