Customer Service Medical Assistant

Stacey Halsey-Jackson

**** ******* ****** **., ***********, NC 27360

Cell/Home: 336-***-**** Email: actnua@r.postjobfree.com SUMMARY: Being a team player with problem solving abilities. I possess organizational skills that makes me be a great multi-tasker along with possessing the skills necessary to treat people with care and compassion.

EDUCATION:

Four D College Victorville, CA 08/2011 – 04/2012

Medical Assistant

Brookstone College of Business Greensboro, NC 03/1990 – 04/1992 Accounting

SKILLS: Customer Service, Collections, 10-Key, Bookkeeping, Triage and Vitals, Telephone Techniques, Inventory, Accounts Receivable, Purchasing, Sign Language, Care Giving, CPR Certified, Medical Terminology, Office Surgical Setup, ECC, Urinalysis, Autoclaving, Injections, Infection Control, Appointment Scheduling, Charting, Typing 40-50 WPM, Bandaging, Finger Sticks, Specimen Cultures, Venipuncture, Patient Room Preparation, Housekeeping, Medication Administration EXPERIENCE:

Distinctive Personnel High Point, NC 09/2015 – Present Ralph Lauren, Facility Operations

Duties: Research development, Locating, Processing, Inventory collection, Order Fulfillment, and Training

RHA Health Care Services High Point, NC 01/2013 – 07/2015 Group Home Manager

Duties: Assist/monitor/teach individuals with preparation of daytime activities, Teach self medication skills, Assist in doctor appointments, Assist/monitor/teach in meal preparations, Assist/monitor/teach individuals in engaging in daily chores, Teach community integration, Assist individuals in participating in community organizations of their choice, Teach relationship building skills, Plan monthly community outings, Vitals and weights, Scheduled Staff, Maintained Budget for the home,Monthly Assessments, Monthly inventory of the home. San Bernardino County – IHSS Victorville, CA 08/2011 – 11/2012 Caregiver

Duties: Administered medications, Escorted and scheduled doctor appointments, Assisted in doing errands, Assisted in daily hygiene, Assisted in meal preparation, Assisted in light housekeeping Shiloh Medical Group Victorville, CA 03/2012 – 04/2012 Medical Assistant (Externship)

Duties: Greeted and roomed patients, Vitals, Charted patient information, ECC'S, Examining room maintenance, Patient instructions, Answered multiple phone lines, Insurance verifications, Processed prescriptions electronically, Faxed/Filed, Scanned in patient information Stacey Halsey-Jackson Page 2

Four D College Victorville, CA 01/2012 – 03/2012

Federal Work Study

Duties: Assisted LVN teachers in clinical room set-up, Faxed/Filed, Distributed in house mail, Posted fliers, Marketed for school fund raisers, Assisted teachers with gathering and grading class work, Assisted with blood drives, Assisted with phone calls Hesperia Outdoor Power Equipment Hesperia, CA 05/2010 – 12/2010 Sales Associate

Duties: Inputted all inventory into the computer, Over shipping and receiving, Kept the showroom and restroom clean, Assisted customers, Assisted in researching parts for mechanics and customers, Answered multi-phone lines, Assisted with pricing

Western Outdoor Power Equipment Victorville, CA 11/2003 – 08/2008 Parts Manager

Duties: Opened and closed the store, Ordered all inventory for the store, Accounts receivable, Collected on house accounts, Over shipping and receiving, Filed all warranty claims, Customer service, Answered multi-phone lines, Balanced the cash drawer, Daily deposits, Priced all merchandise, Kept showroom and restroom clean, Assisted in researching parts for mechanics and customers, Inputted new inventory into the computer, Went out and demonstrated products, Made chains for customers ACHIEVEMENTS:

Four D College Victorville, CA 08/2011 – 04/2012

Helping Hands Awards, Academic Excellence Awards, Perfect Attendance Awards