Rema Narayanan

Customer Sales Representative at Convergys Malaysia Sdn Bhd

+60-012******* actnnb@r.postjobfree.com Puchong, Selangor

Experience

** *****

Current

CSR

Convergys Malaysia Sdn Bhd

Education

Bangalore University, Karnataka, India

Bachelor Degree in Commerce, Finance/ Accountancy (1993)

Nationality

Malaysia

Experience

Sep 2013 - Present

(9 months )

Customer Sales Representative

Convergys Malaysia Sdn Bhd Selangor, Malaysia

To attract potential customers by outbound calls, introducing product and services, suggesting information about cost effective solutions in the competitive market.

Convincing customer with the new launched products and arranging appointments with the solution experts for a demo presentations .

Maintains customer records by updating account information.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Actively sourcing requested customer materials – Prepare clear sales analysis, as well as sales reports, sales-order status, sales agreements, in-time proposals and presentations.

Responsible for timely, accurate quotations and invoices to customers, processing inquires through email, phone and fax.

Achievements;

Adopted proactive approach to sales-promotions – Contacted regional team for order status.

Contributed insights to marketing activities, promotes and monitored responses.

Optimized sales by collecting and analyzing information – Performed trend monitoring and performance assessment.

Nov 2006 – Oct 2013

(7 years 11 months )

Legal Recovery Officer

Kudrat Partners & Co.

As a Legal Recovery Officer with exemplary work ethics and experience in all aspects of commercial and consumer debt collection.

To achieve the highest level of recovery performance for our client HSBC, through professional methods and the Top Collector.

As a Collections Representative,handles billing and past-due notices to customers, following up with phone calls work in a variety of office-related duties such as filing Invoices and Offer Letters,Statement of Accounts. On top of communicating with overdue customers, typically spend a lot of time just trying to track Vintage accounts.

Jul 2004 - Oct 2006

(2 years 3 months )

Accounts Cum Hr Admin Cum Procurement

Carpet Raya Manufacturing Sdn Bhd

My Job Scopes were as follows :-

1. Payroll

2. Statutory Contribution

3. Recruitments

4. Full Set Of Accounts

5. Scrap

6. Foreign Worker Outstation Trip

7. Issuance Of Memo And Drafts

8. Logistics

9. Adhoc Inpection By The Local Authority

10.Manage Full Spectrum Of HR/Admin Functions Of Departments,General Affairs And Procurement.

Jan 2004 - Jun 2004

(4 months )

Accounts Clerk

Sybert Industry Supplier Sdn. Bhd.

I had been assigned to prepare and maintain the records of Purchases & Sales of Materials,Preparing Quotations,Issuing Invoices & Delivery Orders and Updating the Monthly Accounts both Payable and Receivable and Inventory Report at the end of every month.

Jul 2003 - Dec 2003

(5 months )

Production Controller

Yunos Wet Tissue, Johor

I was assigned to maintain the whole production and key-in data of all incoming, outgoing stocks and daily reports.

Jun 2002 - Jun 2003

(1 year )

Administration/Accounts

ScotMay Engineering Services Sdn. Bhd. Johor

I was given the task to manage the company Administration and the Accounts Department. Handled processes involving Manpower, Assets and Liabilities under Proposals and Contract matters. Performing the Secretarial duties by Updating company transactions such as Preparing Employment Contracts, Invoices out of Time Sheets,recording monthly Cheque Clearance and Bank Balances, Account Statements both Receivable and Payable and Outstanding Statements Cash flows was my major responsibilities.

Jun 1998 - Nov 1998

(5 months )

Accounting

Honda Seil Power Products, TVK. Agencies .

Maintenance of books of accounts,Preparation of financial statements.Taxation,MIS Reports,etc.

Education

1993

Bangalore University, Karnataka, India

Bachelor's Degree in Finance/Accountancy/Banking India

Major

Business Studies /Admin./Management

Grade

Grade A/1st Class

1986

P.S.G.R.G Krishnammal College Coimbatore.

Higher Secondary/STPM/"A" Level/Pre-U India

Major

Business Studies /Admin./Management

Grade

Grade A/1st Class

Skills

Advanced

MS Office, MS Powerpoint, MS Word, MS Excel

Languages

Proficiency level: 0 - Poor, 10 - Excellent

Language

Spoken Written Relevant Certificates

Bahasa Malaysia

10 10 -

English

10 10 -

Hindi

10 10 -

Tamil

10 10 -

French

5 10 -

Additional Info

Expected Salary

MYR 3,000

Preferred Work Location

Selangor, Putrajaya

Other Information

Personal Information

Name : REMA

Date of Birth : 26th November 1966

Nationality : Malaysian

Address for Communication : No.40 A, Jln Putra Impiana 8, Taman Putra Impiana, Puchong

47120 Selangor

Telephone : 012-*******

E- mail ID : actnnb@r.postjobfree.com

Sex / Marital Status : Female /Single

Languages Known : Bahasa Melayu, English,Malayalam, French, Tamil

Membership Detail : Member in the Literary and Debating Society

Hobbies : Reading,Badminton, Netball & Drawing,Painting & Handicrafts

Talents : Represented school / college level in Malaysia in the Classical Dance Competition and Choir.

Personal Strengths

Trust for knowledge, Initiative, Leadership, Quality, Social nature, Independent.

Referrence : Mr . Rajan

Position : Manager

Contact : 012-*******

Contact this candidate