Customer Service Medical

Wendy H. Crow

*** ***** **** ******

High Point, NC 27263

336-***-****

actnic@r.postjobfree.com

OBJECTIVE:

Seeking a professional position with a medical facility utilizing my administrative and customer service skills.

EDUCATION:

Brookstone College, Greensboro, NC

Major: Medical Office Administration

Graduation Date: June 2010

Honors: Perfect Attendance, Honor roll, and President’s List

SKILLS COMPETENCIES:

• Medical Terminology

• Chart Distribution

• Appointment Scheduling

• OSHA Regulation

• HIPAA Laws

• Lytec Software

• Medisoft Software

• Microsoft Windows

• Microsoft Word

• Microsoft Excel

• Microsoft Outlook

• Internet Navigation

• Typing

• Data entry

• Customer Service

• Telephone Etiquette

• Fax Distribution

• Releasing of Medical Records

EXPEREIENCE:

Epilepsy Institute of North Carolina, Winston Salem, NC

Title: Medical Office Administration

Employment Dates: April 2010 – Present

Duties Include: Answering multiple line telephones, assisting new and previous patients, filing, typing, utilizing Word, Excel, Outlook, and Lytec, printing schedules, setting and rescheduling appointments, compiling new patient charts, printing of the daily super bills, archiving out dated patient files, organizing, managing, consolidating the chart room, releasing of medical records, pulling and distributing patients charts.

C & W Cores, Inc., Thomasville, NC

Title: Scale House Master Assistant/Administrative Assistant

Employment Dates: January 2008 – October 2008

Duties Included: Meeting and greeting vendors, operating 60-foot scales, weighting semi-trucks, entering vendor’s information, printing vendor’s checks, multi-tasking, filing, providing organizational skills, providing customer service, answering multiple line telephones, and utilizing Peach Tree Accounting.

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