Office Administrator-Front Desk

Loren Franklin

P.O. Box *** West Wareham, MA ****6

508-***-****

Executive Assistant – Office Administrator

Experienced in various office environments (legal, medical, business, religious, retail). Process payroll, human resources, OSHA/Workers’ Compensation, CORI/SORI Administration, A/R, A/P, Invoicing, Job Posting, Interview Process, Employee Orientation, Job Fair Representative, Benefits Administration for Health Insurance Enrollments/Terminations and COBRA/Attendance tracking. Notary Public. Exercise high level of confidentiality.

Cordial customer service/communications skills with all levels of staff, customers, vendors. Outstanding attendance and work ethic. Establish and maintain interpersonal relationships with others and maintain over time. QuickBooks POS experience (generate reports for product sold, bonus percentages, pay State sales tax, maintain customer account charges). Review vendor statements and reconcile invoicing – resolve discrepancies. Ability to work without supervision to follow-through with all tasks. Train administrative staff.

Coordinate all administrative activities by maintaining accurate and organized files and records for use by management. Flexibility to assist in all organizational departments. Creation of office forms for management. Data entry, Excel tracking of staff information, attendance tracking, and benefits accrual. Employment ad placement (newspaper, internet). Enter EBay postings. Coordinate with accountant to keep company expenditure designations. Assist customers with inquiries and resolve issues as needed and directed by management. Conduct research, compile data, prepare reports for consideration/presentation by executives, committees, Board of Directors. Attend meetings to record minutes, produce transcripts. Create monthly newsletters.

Professional Experience

Office Manager/Administrator: Emmanuel Church of the Nazarene – Wareham, MA

Church of the Good Shepherd – Wareham, MA

Used Tire Warehouse, Inc. – Wareham, MA

Executive Assistant:

HR Assistant: Girl Scouts of Eastern Massachusetts – Middleboro, MA

Harvard Pilgrim Health Care – Dedham, MA

Mass Water Resources Authority – Charlestown, MA

Administrative Support: Southcoast Hospitals Group, Tobey Hospital – Wareham, MA

Bingham, Dana & Gould Law Firm – Boston, MA

Always In Bloom – Marion, MA

Education

A.S. – Business Administration/Court Reporting – Florida Metropolitan University – Orlando, Florida

Certificate(s)-Accounting/Bookkeeping – Paralegal Certificate – Legal Research and Writing –

Medical Terminology – Excel – Access – HR Assistant – Continue education as needed.

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