Customer Service Sales

Vikas Bhatti

Mobile: 045******* E-Mail: **************@*****.***

OBJECTIVE

To work in growth oriented organization where my skills could be effectively utilized and enhance to with objective of hard work, team spirit and professionalism.

PROFESSIONAL EXPERIENCE

Worked as Process Associate for National Australia Bank (NAB) in GENPACT, Gurgaon since January 2013.

Job Profile:

Express DrawDown (eDD) is a part of National Australia Bank’s (NAB) business banking division. This comes into play at the last stage of the loan life cycle. In which our team open loan accounts and disburses funds as well as maintain the loan instructions for corporate as well as individuals. As a team we make sure that funds are transferred as per customers and banker instructions, while maintaining secrecy for National Australia Bank’s key customers and maintain quality of work done.

Job Responsibilities:

•Transfers the funds from centralize account to customer account.

•Preprocess all the Relevant Documents and E-forms provided by the banker and check the validity of the documents.

•Keep Checking and maintaining consumer and business requirements for loan.

•Open Consumer and Business Loan Accounts of the customers.

•Run NAB Calculator for the calculation of repayments for the customer.

•Preparing Drawdown Letters for the end customer.

Other Responsibilities:

•Worked closely with senior level executives to continuously provide updates regarding new products and provides floor support to the team members.

•Enjoyed sharing knowledge and encouraging development of others to achieve specific team goals

Worked as a Bookkeeper for Bhullar Transport Pty ltd from July 2015

Job Responsibilities:

Recording of daily operations

Maintaining the accounts for Bill Receivable and Bill Payable

Reconciled accounts on MYOB

Organizing Office stock and supplies

Organizing and maintain payrolls of staff

Other Responsibilities:

Manage the documents

Paying the office expense

SCHOLASTIC CREDENTIALS:

•Ielts with 6.5 bands 2014

•Graduation -B.Com – Motilal Nehru College,2007.

•Senior Secondary – Specialization in Commerce, CBSE Board, 2004.

COMPUTER SKILLS:

•Completed ANIIT from NIIT (National Institute of Information Technology)

•Proficient in MS word, Excel, Powerpoint and Internet applications.

•IBM Lotus Notes & Siebel

PERSONAL VITAE:

Address 48/33 Jeffcott Street, West Melbourne VIC 3003

Languages Known English, Hindi and Punjabi

“I hereby declare that the above information's are true to best of my knowledge.”

References

Provided on request

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