Customer Service Management
Resume:
Sarah Martin
Belchertown, Ma *****
actn26@r.postjobfree.com
Summary
Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Highlights
Microsoft Office proficiency
Meticulous attention to detail
Self-directed
Dedicated team player
Strong interpersonal communication skills
Business writing
Confidentiality
Education
Graduated 1997 Belchertown High School, Belchertown Ma, 01007
Graduated 2002 Associate's of Arts in Human Services, Holyoke Community College, Holyoke, Ma 01040
Graduated 2005 Bachelor's of Arts in Psychology, Westfield State College, Westfield Ma, 01085
Cum Laude
National Honor Society of Phi Kappa Phi
National Honor Society of Psi Chi
Graduated 2015 Bachelor's of Science in Business Management, Westfield State University, Westfield Ma, 01085
Magna Cum Laude
GPA 3.79
Employment
November 2011-present Photo Booth Operator, Viral Booth, Belchertown Ma. 01007
Load and unload equipment
Assemble photo booth
Operate photo booth
Disassemble equipment
Travel to events
February 2004-May 2011 Switchboard Operator and Registrar, Providence Behavioral Health Hospital, Holyoke Ma, 01040
Managed receptionist area
Greet visitors
Answer multi-line telephone
Registration of inpatient services
Insurance verification
Filing documents
Communication with floors
In charge of all incoming and outgoing mail (UPS, FedEx, USPS)
Customer service experience
Support Office Management
Strong attention to detail
September 2001-February 2008 Unit Coordinator for Child and Adolescent floor, Providence Behavioral Health Hospital, Holyoke, Ma 01040
Travel arrangements
Scheduling of employees
Manage receptionist area
Greet visitors
Answer multi-line telephone
Handled all incoming and outgoing correspondence
Made copies of documents
Faxed documents
Organized files
Disassembled medical records
Created daily, weekly, and monthly reports
Maintenance of office equipment
Ordered supplies
Transcribed legal documents
Petty cash
Payroll
Customer Service Experience
Support Office Management
Strong attention to detail
In charge of all incoming and outgoing mail (UPS, FedEx, USPS)
Contact this candidate