Post Job Free

Resume

Sign in

Customer Service Sales

Location:
'Ewa Beach, HI
Posted:
February 23, 2016

Contact this candidate

Resume:

FRANK A. AMAYA

Downey, CA E-mail: actn0j@r.postjobfree.com 323-***-****

Commercial Credit/Collections Professional with over 15 years of experience: Bilingual-Spanish* Excel* Preliminary Notices* Staff Management* Training* Customer Service* National Accounts* Chargebacks* Problem Solver* Oracle, LEN, Citrix, Hyperion, Reflections, Baan, SAP, JDE, PeopleSoft, AS400, Cforia 10/2011 - Citizen Watch Co., Inc. USA, Torrance, CA 4/2015 Senior Account Analyst

Utilized vendor portals to reconcile invoices to EDI purchase orders, deductions, coded short payments and all other discrepancies. These accounts ranged from large retailers such as Macy's and Sears, to discount mass merchandisers, Costco and Ross Stores, to government entities, Nexcom and AAFES.

Monitored the marginal retailers by analyzing current financial data.

Established credit limits. Released orders, as needed, daily.

Resolution Cycle Time was decreased resulting in a clean AR Aging and a satisfied customer, buyer, and the Citizen Sales Rep.

2/2005 - Wesco Distribution, Inc. (Westinghouse), Compton, CA 5/2011 Senior Financial Analyst

Established a new West Coast Credit and Collections branch transferring $250m in receivables from the Regional Office.

Financial analysis leading to the assignment of credit limits.

Collection responsibility for over 1500 customers including Lowes, Home Depot and Walmart.

Filed Preliminary Notices and performed all follow-up activity including processing Conditional and Unconditional Waivers, Stop Notices and Liens.

Reduced Days Sales Outstanding from 79 to 38 days in a construction-based industry.

Decreased bad debt to .01% of revenues.

Interacted with Sub-Contractor, Sales, Senior Management, Regional Credit Personnel, the Main Contractor and the Funding Source. 11/2000 - Powerware Corp. / Lambda Electronics, Invensys Companies, San Diego, CA 2/2005 Credit and Collections Manager

Complete responsibility for the entire AR cycle representing $400m in yearly revenue from the purchase approval of the order, the subsequent invoicing, collection, and cash application.

Hands-on supervisor for staff of 9 AR Representatives and 2 Cash Application personnel.

Problematical customers were escalated to my desk for resolution.

Reconciled, negotiated and collected payments on large volume dollar accounts, many over 120 days past due.

Established a mutually profitable relationship with distributors and our large key accounts, Hewlett Packard, Cisco, and Motorola.

Analyzed financial information to establish realistic credit limits.

Successfully transitioned migration of 2 databases.

Reduced DSO from 58 to 32 days.

Significantly decreased the past due percentages over 31 days to single digits. Education: Pasadena City College, Pasadena, CA / Rio Hondo College, Whittier, CA



Contact this candidate