Customer Service Sales

Lashea Moore

**** ****** ** ******* # 662-***-****

Clarksdale Ms 38614

Professional Resume

Education:

Educations: High School Diploma, CPS Certified, 12 weeks of computer training / Savvy tech, Associate degree in science and Health (CSR Certified Passed all examines to work for any work @ home call center )

Skills:

Great with up-sales,product support

(6)Years of management call center experience, Tel Marketing, customer services, 2 years of desk clerk, Work @ home 5 years as a supervisor in the customer service and recruiting department.

Appointment setter, regular attendance at scheduled team meetings and ongoing training as required. I provided a superior or customer service experience to both internal and external customers, emails to my employees on daily basic

Work experience :

Teleflora- Work @ home – flower company customer service, did most sales 90% percent of the time

2010-2015 Seasonal job ( making sure customer receive their flowers on time, placing orders, and tracking delivery

Amazon_ Work @ Home – HR department/claims/sales (HIRING new staff training them, handling claims, and shipments, taking credit card and other methods of payments, SETTING up amazon accounts

2008-2010

ARISE _ RECRUITING, WORKING CLOSELY WITH THE CEO WORK @ HOME, EMAILING EMPLOYEES ABOUT THEIR JOB PERFORMANCE, TAKING CALLS, DAILY PAPER WORK

Dollar General Store Manager- Open, closing store,daily paper work, customer service,cashier

2011-2014

Hospice- front desk clerk, filing papers, taking care of patients

JML SERVICE- TELEMARKETING, GETTING POTIENTAL LEADS,BEEN A QUICK THINKER,TRACKING BACK CALLS,HAVING REAT CRITICAL THINKING SKILLS

Teletech- Tier 2 agent for tax support -Selling Turbo tax products/ sale at this company was a big plus and I loved it .

Rickey Moore 662-***-**** Sherry Triplett 662-***-****

Customers always remember a super customer service experience.

Customer service is the provision of service to customers before, during and after a purchase.

Working in a fast pace environment

Quick learner

Fast thinker

Very good critical thinking skills, great at following directions well

Contact this candidate