Dawn Alperstein
*** ****** *** *********, ** ****2
516-***-**** (mobile) ****@**.***
SUMMARY OF QUALIFICATIONS
Business Sales Professional:
** ***** ** ***** **** a combination of inside and outside selling. Customer Service. I'm a high-energy individual, self-motivated, and goal-oriented professional, with a background in Business management Sales skills:
Selling abilities in competitive vertical markets. Inside phone sales 100+ calls a day, to achieve goals set for monthly close of business over the phone and usage of online presentations. Outside sales with combination of set call days to reach goals of 3-4 meeting a day. Closing percentages of business, on average 2-3 weekly. Client retention. Post Sales Support, Sales analysis & reporting to clients to help them reach their goals. Outbound inside sales calls based on leads given daily for one call close sales process. Leadership skills:
Coaching & Training a sales team, develop and implementation of sales planning, setting goals, reviewing activities and performances. Assist team to close business and monitor the competition. Constant analysis of sale set procedures to obtain the goal at hand. Supervision and management of a call centers atmospheres. Personal Attributes:
Leadership Skills, Friendly, Good Listener, Team Player, Customer Satisfaction, Organizational Skills and Strong Work Ethics.
Additional Skills:
Strategy Development, Sales Management, Proposal Writing, and Research Skills, Performance Management, Employee Development, Creation of Presentations, Media, Advertising, Microsoft Word, Access, Excel, Power Point and Office.
PROFESSIONAL EXPERIENCE
January 2013-Present
National Association of Professional Women (NAPW) Professional Training & Coaching
Membership Coordinator
Outbound inside sales calls based on leads given daily for one call close sales process. To sell various membership levels. I manage and coordinate memberships for all women who apply that are looking for seminars, podcasts webinars, and educational tools, to foster critical skills that enable them to achieve personal and career success, through our wide-reaching network with online networking, conferences and over 400 local chapters.
Members discover new opportunities to connect, grow, learn, and inspire. We provide an exclusive online platform to showcase their businesses and gain exposure for professional endeavors. I Interview potential members for their interests and achievements to create their bio information for the membership level they purchase.
Office Max July 2012-November 2012
Business Development-SMB Division –Outside Sales Executive Face to face introduction of our new Small and Medium Business Programs to CEO’s, CFO’s and Procurement Operations Mangers, that will insure a decrease in spending and an increase in revenue. Which will aid in business growth. Power Point, Excel, and Outlook are used as part of my daily sales program.
• Territories of sales in NYC
• Prospect new business - Appointments a weekly
• Successful close rate
• Heavy inside cold calling, Face to Face Cold Calling AGM Office Products January 1997- April 2012
Business Development
Sales consultant to CEO’s, CFO’s and Procurement Operations Mangers, to offer intergraded solutions that will reduce spending and will allow monies to be put back to their bottom line, and increase growth. Information gathering and yearly spend review is used to compile a business analysis. Online phone meetings are set to show analysis findings and close business. Strong communication skills’, heaving phone prospecting and face-to-face cold calling, is used to obtain new business. Customer service, Management of the sales team and call center. Power Point, Excel, Sales Force, Act and Outlook are used as part sales program.
• Strong communication skills, Team Management, and responsible for call center production
• Managed territories in NYC, Long Island, Queens and Brooklyn
• Sales Team leader
• Portfolio of $2,000,000.000 in sales
Stephan Spinally & Associates November 1995- December 1997 Personal Assistant - Brooklyn, NY
Worked directly with Mr. Spinally, screened his calls, took care of his appointment scheduling, processed letters, organized lunch functions, Accompanied him to court hearings. Lutheran Medical Hospital March 1992- Oct 1995
Receptionist, Brooklyn, NY
Answer phones, take message and type letters
Doctor Donn Jacobs February 1987- 1989
Receptionist, Brooklyn, NY
Worked directly with Dr. Donn Jacobs, answering phones and make appointments EDUCATION
Lafayette High School, Brooklyn NY
General Diploma
Brooklyn College of the City University of New York Bachelors Degree in Business Management
Sales training:
• Al Turrsi & Associates. Studies in lead Generation, Pipeline analysis, Role Playing and Time Management.
• Online Seminars.
• Sales Training Books, e.g. Sales Cycles and Procedures.
• Networking
• Sales related online groups e.g. Business development
• On the job 2 week training for (NAPW)