Customer Service Assistant

Crystal Nasario

*** ********* ***

Hartford, CT *6114

actmhg@r.postjobfree.com - 860-***-****

WORK EXPERIENCE

Transportation Clerk

SYSCO CORP – Rocky Hill, CT – January 2015 to Present.

Responsibilities

Prepares payroll utilizing ADP and Fusion

Answer dispatch and transportation inquires

Utilizing XATA for dispatch inquiries and DOT checkpoint edits

Maintain MC9590 STS scanning units and charging units for inventory and repair

Utilizing AS400 for manifest edits and credit inquires

Responsible for all backhaul and backhaul logistics

Copies data and compiles records and reports

Tabulates and posts data in record books using excel and access

Assist employees and sales personnel

Opens and routes incoming mail, answers correspondence and prepares outgoing mail

Greets and assists visitors

Keeps books, DOT driver logs and payroll reports

Purchases supplies

Responsible for up keep of driver DOT files, make sure driver’s medical card and driver’s license are current (notify driver’s prior of expiration)

Other administrative duties

Pathology Transcriptionist

St. Francis Hospital Collaborative Laboratory Services - Hartford, CT - 2014 to 2015

Responsibilities

•Provides support to Medical Director of Pathology

•Transcribes Pathology Reports for physician, heavy data entry;

•Maintain schedules for physicians

•Maintain confidential Pathology reports, Biopsy reports, Autopsy reports

•Pathology Slide Send Outs/Special Testing

•Registration

•Ordering Laboratory Tests

•Reconcile Registration Discrepancies

•Reconcile Claims and Insurance Discrepancies

•Heavy phone and faxing

•Software Use: Citrix EPIC/SFS/Sunquest

•Microsoft Word/Excel

•Report Distributions

Administrative Clerk

Bozzuto's Inc - Cheshire, CT - February 2012 to March 2013

Responsibilities

•Accounts Payable Processing and managing all invoices from vendors/clients

•Billing and payment inquires

•Perform budgeting weekly analyst for the Fleet Maintenance Department.

•Heavy use of excel; creating spreadsheets for statistical analyst and trends.

•Creating charts and graphs to reflects spending trends.

•Attend all Administrative/ Supervisor meetings and record all meeting minutes

•Perform compliance following DOT (Department of Transportation) standards and

requirements for DMV Titles and Driver Inspection Report.

•Answering phone inquires

•Reconcile any outstanding financial inquires for the Fleet Maintenance Department

•Other Administrative Assistant duties

Laboratory Clerical Assistant & Pathology Support Assistant Staff

Waterbury Hospital - Waterbury, CT - June 2008 to July 2012

Laboratory Clerical Assistant duties:

•Heavy phone and faxes to doctor offices pertaining to patient results

•Customer Service

•Time Keeper, using the Kronos Timer Keeper System

•Mail sorting and processing

•Data Entry with heavy use of Microsoft Excel/Microsoft Word

•Scanning

•Heavy filing and managing records

•Heavy use of Micro Fishe Machine/Scanner

•Purchasing, filling order

•Other general office duties

•Pathology Support Assistant Duties:

•Transcribe Pathology Reports for physicians

•Fax Pathology reports

•Answering and responding to Pathology calls

•Screen phone calls for Pathologists

•Send out and receive Pathology slides and blocks for consultation, second opinion or review

•Perform compliance on Pathology requisitions

•Light Coding

•Other general secretarial duties

EDUCATION

AS in Business Finance

Naugatuck Valley Community College - Waterbury, CT

2017

Diploma in Medical Office Administration

Stone Academy - Waterbury, CT

2006 to 2007

General Studies

Danbury High School - Danbury, CT

1999 to 2002

SKILLS

Microsoft Suite, Inventory Management, Administrative Support, Accounting

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