SABYA SACHI MUKHERJEE

**/*, **** ******* *** Lane, Dum Dum, North 24 Parganas, Pin 700030

Contact: 098********; Email: actm9e@r.postjobfree.com

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BACK OFFICE COORDINATOR

DOCUMENT MANAGEMENT SYSTEM (DMS) – COORDINATOR & MIS INCHARGE

Seeking challenging assignments with growth oriented organizations across the Industry

PROFILE

Technically sophisticated DMS (Operation & MIS) coordinator offering about 10 years of experience as Coordinator, Back Office Operation on Document Management System (DMS), Coordinating and publishing all DMS related MIS (Excel based) currently working as a Coordinator of DMS Operation and functioning in the role of DMS (operation) Specialist with Magma Fincorp Limited, Kolkata.

Magma is reducing the paper work and file movement activity now-a-days, so, concentrate heavily on Electronic Papers, Magma started Document Management System (DMS) on 2005 and with continuous growth today DMS spread in 250+ locations of Magma. Now Magma links its’ DMS system with its’ main business system Oracle to view the online documents for doing the paper free activities. This is new implementation, Oracle users’ need support on Omni uses, I provide support on Omni uses to the operation department staffs.

Various departments of Magma use DMS service (like Operation, Credit, Legal, Sales etc.). Documents are scanned and uploaded mainly by sales by capturing with tab (POS) or by Operation through the scanning (large scanner) activity through in house scanner operators or by Oracle through upload option. OmniDocs is the platform of these stored docs and could be viewed or retrieved by both OmniDocs and Oracle. I provide technical support (operational) to pan India OmniDocs users on their day to day queries’.

Magma, a leading NBFC, deals with a range of products (Carta, CE, CV, SCE, SME, Auto Lease, Home Loans, Insurance). My team checks the availability of mandatory pre-disbursement docs and post-disbursement docs along with quality of these uploaded documents and note down in excel. I guide my team on this checking activity and prepare a periodical MIS to circulate to pan India branch managers with copy to top management.

Magma steps into HL segment and it’s growing, though MHF has a separate entity but DMS is unique for both MFL and MHF. I monitoring electronic Credit & Legal documents availability and quality checking in OmniDocs according to system (oracle) generated entry report and produce MIS to the HL management.

Magma keep the scan images of agreement for legal purpose, this activity done by vendor (Crown, PNW) and produce scan image along with metadata to DMS department for uploading to its system, I am coordinating the whole process along with guidance to the vendor personnel.

Obviously management needs data on various angles and as a data keeper of DMS department I have to produce the MIS to the Management as and when required by them according to their perspective.

Ability to create and sustain high work tempo with following skills – analytical, people management, prioritization, communication, tameness and leadership. Habituated to maintain speed and accuracy in Data Entry (even in pressure situation).

Key Competencies

MIS ~ Advance Excel ~ Back Office Operation ~ Scanning ~ Data Entry ~ OmniScan (Newgen) software operation ~ Document Knowledge on NBFC products ~ Vendor Relation ~ Quality Assurance ~ Team Leadership ~ Man Management ~ Pressure Handling ~ Communication ~ DTP

PROFESSIONAL EXPERIENCE

MAGMA FINCORP LIMITED, KOLKATA Since June 2005

COORDINATOR, DMS OPERATION

Magma Fin Crop Limited is one of India's largest NBFC, which engage in financial services like Commercial Vehicle Finance, Construction Equipment Finance, Car Finance, Used Vehicle Finance, SME Loans, Insurance, Housing Loan Finance, Tractor Loan Finance and Auto Lease Finance. Magma started Document Management System (DMS) on 2005 to reduce the cost of physical file movement across the location. I am the functional leader of the DMS activity of the company.

Document Management Service (DMS) is an important department of Magma Fincorp Limited (Paperless Office is a slogan and DMS is that means), Magma using OmniScan platform of Newgen; documents scanned and uploaded in Omni could be accessed through pan-India (there are some product, location & document wise restriction although); various department like Audit, Legal, Operation, Sales, Credit, Risk Management, Insurance using this service to make Magma paperless as much as possible.

Now-a-days Magma spreads its DMS service in pocket locations also, there is now 250+ locations maintaining DMS service. I provide them primary technical support.

Magma DMS mainly maintain PDD docs (RC, Insurance, Proforma, Invoice, MMR), KYC docs, Agreements, application form of all parties, besides for some cases DMS maintain DO copies, DFS, Field Investigation Report (FI), income proof, CAM, PVD, PDC, VRL, BR, Property docs etc. As a leader of this DMS service I have to meet up document level queries for the new users and in some cases have to guide for critical documents to the experienced users also.

Now DMS linking with Oracle and some other confidential projects are in testing situation, I am providing support from DMS operational view in these projects.

I have to keep monitoring of the activity of the DMS to find out any loophole, process deviation, non performing activity, misuse etc. Apart from day-to-day instant monitoring, I have to publish some MIS reports maintain TAT guideline to the higher management (NOM, ZOM, SOH) along with the help of my team. Advance excels guidance and product wise documents guidance which I have to provide to my team apart from the final brush-up on these MIS.

Magma DMS outsources part of its work to Vendors (Crown, Writer), I am functional in charge of these projects, apart from communication & coordination and quality checking of these project, I have to produce progress report of these project to higher management.

There are various types and kind of work which I have to handle (simple data entry or meeting with NOM) and there are various level of personnel with whom I have to interact but I have to keep in mind ultimate goal and timeline.

VERDANT SOLUTIONS, KOLKATA Dec 2004 – May 2005

Online insurance entry (numeric) in the parties interface.

DTP work (Mac platform) – template fill up and on time delivery to the parties (NumaraUno, Apple etc.)

DTP OPERATOR June 2003 – Nov 2004

Job work for different organization

NAVANA ENTRPRISE, KOLKATA Dec 1995 – Sept 2002

Proprietor, plastic molding business, supplies goods to many reputed organization (Cross Phenyl etc.)

EDUCATIONAL CREDENTIALS

B.Com, 1995

City College, Amherst street

University of Calcutta

Higher Secondary, 1992

City College, Amherst street

W.B.B.S.E., West Bengal

Madhyamik, 1990

Sinthee Ram Krishna Sangha Vidya Mandir

W.B.B.S.E. West Bengal

Technical Skills

Advance Excel, Word, Power Point, Omni (Newgen), Photoshop, PageMaker, CorelDraw, E-Mail

Date of Birth: 23rd January 1974

Languages Known: English, Hindi and Bengali

References: Available on request

ANNEXURE

Important Leads

Title

Auto Lease Introduce

Period

Since FY 2012-2013

Role

Technical layout (Omni)

Objective

There is a master lease files for Auto Lease product and we want to store several respective VRL files which are based on a master lease should be store in the system in the same manner. The layout is different as what we maintain is a unique no. (Proposal no.) for individual proposal. Management entrust me the role to layout the plan though I have no exposure to software language.

Title

Home Loan Introduce

Period

Since FY 2012-2013

Role

Technical layout (Omni)

Objective

HL Legal part would not be routed through HO, so, it is to be done at local level without any mistake. Legal and Credit part to be upload separately but store in the same target.

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