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Engineer Technical Support

Location:
Philadelphia, PA
Posted:
February 22, 2016

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Resume:

EXECUTIVE SUMMARY

Manage Product Development teams with up to 10 people, engineers, CAD designers and SME’s

Previously led 15 technicians and operations personnel managing daily manufacturing functions

Manage PD and CI activities using lean engineering / manufacturing principles, establishing and managing KPI’s, budgets and financial targets

Select, manage and provide technical support for suppliers in both Asia and NA

Complete employee performance evaluations on design engineers, CAD operators and technicians

Provide technical support to aid in process optimization, cost reductions, equipment layout and APQP

Use and interpret new product development tools: FEAs, mold flows, FMEA and 3D modeling

Working knowledge

oManufacturing Methods and Processes: assembly techniques, metals and metal fabrication, welding, plastics and plastic molding, plastic welding, fasteners, adhesives, coatings, foam molding, wood veneer, textile development, mixing and pouring

oSoftware: Pro-E, Space Claim and Microsoft Office products

oLanguages: Chinese and Sign Language

EXPERIENCE

April 2007 – Present Lead Engineer / Engineering Manager Knoll Inc., East Greenville, PA

Responsibilities

Lead PD teams developing highly designed furniture products from inception through launch

Optimize operational efficiencies through CI activities, Kaizen projects and Six-Sigma initiatives involving operations management, marketing directors and Industrial Design

Craft new industry regulations with the Business Institutional Furniture Manufactures Association (BIFMA)

Develop supplier network including assessment, selection and growth of their technical capabilities

Accomplishments

Managed, led or participated in 6 new product launches and 4 mid cycle enhancements

Led S700 team activities to achieve design turnover with 17% reduction in material costs

Developed Arm Chair for REM Koolhaas Tools for Life collaboration recognized by MoMA in NY

Created Remix chair that gained Gold recognition at Neocon (interior design industry showcase) in 2014 and managed components totaling $3.5 million in capital equipment

Integrated multiple new manufacturing processes for Knoll that includes electromagnetic welding built into a chair that gained Gold recognition at Neocon in 2008

Integrated 7 new suppliers in China and Taiwan in the development of multiple metal chair structures

Aug. 1998 – April 2007 Lead Engineer Johnson Controls Inc., Plymouth, MI

Responsibilities

Developed seats and seating components for General Motors, Toyota, Daimler Chrysler, Honda and Ford meeting all government regulations (FMVSS), customer specific and JCI requirements

Led design teams with 5 direct reports both engineers and CAD operators

Managed 5 – 8 indirect reports (engineers, SMEs, and CAD operators) external to business unit

Guided external suppliers to integrate sub-systems into JCI seats (restraints, mechanisms, electronics)

Created and developed DFMEAs, GD&T, and optimized equipment layouts for seat assembly

Executed CI projects using various techniques to reduce costs and improve efficiencies: Kaizen, Kepner-Tregoe, 5 why, fish bone diagrams and Six-Sigma

Accomplishments

Developed three complete seating systems, two mid cycle enhancements, and multiple sublevel components for GM all meeting JCI launch objective 0 defects, 0 injuries, 100% efficiency within 30 days

Led design team of 4 that developed a Stadium Tip Slide Easy Entry Seat System for Dodge Journey

Developed front seat systems for Oldsmobile and Pontiac whose interiors scored Best In Class

Designed, built and validated new ABTS seat structure that met all FMVSS regulations within 8 weeks

EXPERIENCE (cont.)

Developed and launched 100% newly developed seat system within 18 months with 17% gross margin

Integrated new seat design for Buick Rendezvous within 30 days adding $1.6 million in revenue

Created a front seat contour profile for GM minivan that scored best in comfort during GM comfort trials

Patented a breakaway footrest application that received high praise at the 2001 Chicago Auto Show

Developed tray table arm rest with breakaway feature matching applications used in the airline industry

Designed, tooled, and validated new government ISO FIX regulation FMVSS 225 & 213 within 3 weeks

Simultaneously developed seat systems for manufacturing facilities in the US and Mexico

June 1996 – Aug. 1998 Quality / Process Engineer Johnson Controls Inc., Georgetown, KY

Responsibilities

Led NPD activities for all metal products and vehicle seat assemblies for Toyota, GM and Ford

Acted as customer liaison to Toyota, GM, Ford, Trim Masters and other JCI facilities

Directed technicians and CMM operator’s activities to address customer issues and support operations

Trained quality and production personnel to use TQM methodologies, SPC and GD&T

Created and managed documents for ISO certifications, customer requirements and PPAP submissions including Flow Diagrams, PFMEA’s, Control Plans, Inspection Standards and SOP

Managed APQP, performed statistical and functional analysis on manufacturing equipment and process

Accomplishments

Managed new product launches for six vehicles totaling 28 seat structure platforms for Toyota and GM products and one Toyota seating system working within Toyota Production system (TPS)

Worked with operations team to recoup $2.5 million in tooling costs from GM and Toyota

Created and managed $750,000 in production gauges incorporating them into plants SOPs

Reduced Toyota seating operations quality defects to 18 PPM (lowest to date)

Aided in getting plant’s initial ISO certification and two subsequent re-certifications

Mar. 1994 - June 1996 Quality / Process Engineer Candle-Lite, Leesburg, OH

Responsibilities

Developed process modifications to increase efficiencies on high volume manufacturing processes used to fabricate candles (extrusion, compression, molding, pouring, dipping) and their packaging operations

Managed quality technicians’ daily activities to support operations and address customer issues

Directed scrap reduction efforts through process improvements and increased reuse

Generated quality procedures, process parameters and SOPs

Accomplishments

Reduced scrap generation by 30% and inventory levels by 75% equaling 2 million pounds of material

Improved efficiencies that reduced labor up to 20% increasing throughput from 18 – 43%

Introduced SPC and information systems to gather, measure and analyze productivity and quality

Conducted plant wide training program to teach optimization strategies and TQM methodologies

Developed the plant’s first Flow Charts, PFMEAs and Control Plans for each manufacturing process

June 1993 – Sept. 1993 Process Engineer (Intern) Dependable Plastics, Novato, CA

Responsibilities

Determined and documented optimal thermoforming and injection molding process parameters

Modified finish product packaging and material handling to reduce quality defects

Accomplishments

Reduced rework and scrap levels by 60%

Increased custom satisfaction on multiple accounts

EDUCATION

2009 MBA with concentration in Finance Univ. of Michigan, Dearborn, MI

Graduated with Distinction, Member of Beta Gamma Sigma (National Business Honors society)

1993 BS in Industrial & Systems Engineering Ohio University, Athens, OH



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