Dear Sir or Madam:
A perspective for new strategies, and an objective viewpoint are just a few distinguishing characteristics I can bring to your company. My focus has always been on growth and improving company’s organizational processes by hard work and determination. I welcome the opportunity to do the same at your company.
I believe that any task can be accomplished and no goal is out of reach if you apply yourself. Listed below is a summary of some of my skills:
Strong communications and interpersonal skills – personable and friendly, with the ability to work well with colleagues, or any type of internal or external customers
Organizational skills – Ability to handle multiple tasks at once without feeling pressured
Excellent requirement documentation skills – Ability to interpret requirement documentation as well as extensive knowledge when developing and writing requirement documentation
Credit skills – Ability to obtain Credit score reporting and determine if they are credit worthy
As you review the enclosed resume, I am confident you will determine that my background and skills match or exceed those required by your company. I would be delighted to meet with you to discuss my achievements and how I can apply my strengths to positively impact your company. Thank You for your time and professional consideration.
Sincerely,
Regina Chism
Regina Chism
Enclosure: Resume
TOOLS AND TECHNICAL SKILLS
Business Modeling Tools
MS Visio 2010, Outlook 2010, Raptor, IP Networking
Databases
LINUX, SQL Server 2008, Kali Linux
Operating System
Windows 7, Windows XP/2000, Windows 8, Web Based Systems, JDE(AS400), EMUN, ORACLE, MAS-2000
Applications
MS Office2007 and 2010, MS Excel 2007 and 2010, MS Power Point 2010, Lotus123
Communications
Excellent customer service skills, understanding and interpretation of requests, Resolving customer disputes, Negotiating Payment plans
CAREER SUMMARY
Accomplishments in planning and organizing on a Management Level
Revised Policies and procedures for a more efficient environment
High Standards for policy and perfection in a fast paced highly stressful atmospheres
New Hire documentation including drug testing
Strong Skills in Accounts Receivable, Reconciling and collecting on accounts
Managing Legal Documentation and communicating with Attorneys
Electronic payments, Credit report retrieval and reporting
Communication Skills, training, mentor, and coaching
Maintaining and updating important daily, weekly, and monthly reports and balancing sheets
Experience in Purchasing and inventory control
Management and Supervision experience
PROFESSIONAL EXPERIENCE
Hunter Fan Company, Memphis, TN August 2007-Present
Role: Credit Administrator
Responsibilities:
Maintain AR reports and cash forecasting
Credit Bureau reporting
Responsible for posting AR, reconciling claims, account collections, customer service, setting up new accounts and updating existing accounts.
Responsible for Legal files including bankruptcy and maintain UCC filings
American Furniture, Ecru, MS September 2006 –August 2007
Role: Accounts Receivable Clerk
Responsibilities:
Responsible for retrieving and posting daily cash deposits
Maintain weekly and monthly balancing of AR Deposits
Responsible for working claims and collecting on unpaid balances
Updated existing accounts and assisted with the setup of new accounts
Helena Chemical Company, Collierville, TN June 2005 – September 2006
Role: Credit Secretary
Responsibilities:
Made sure all files were up to date and set up new accounts, Customer service
Collected on past due accounts and issued credits
Assisted with Seed documentation for marketing
Worked closely with the Credit Manager with various projects
NSA- Juice Plus September 2000- April 2005 Role: Credit Exception ManagerResponsibilities:
Responsible for maintaining employee records and supervised a department of 3
Maintained daily and monthly balancing reports
Responsible for issuing credits for return product, resolved Credit Card retrievals and ACH bank draft returns, worked with 3rd party processors
Developed new policies and procedures for better efficiency and the set up for moving toward a paperless environment
Athens Distributing Company October 1995 – June 2000
Role: Billing and Credit
Responsibilities:
Worked with Lotus 123
Order entry, customer service and accounts receivable
Multiple phone lines
Worked deductions
EZ Corporation/EZ-Pawn, Memphis, TN October 1993 – October 1995
Role: Area Assistant
Responsibilities:
Assisted the Area Manager with 3 states(MS,TN,AR)
supervised 8 store Administrative Assistants
Maintained daily balancing reports for 8 stores, weapons paperwork for the area, timecards and inventory control reports
Responsible for time cards and all human resources for the area including new hires
Assisted auditors with inventories and operations of the stores in a managers absence
EDUCATIONAL BACKGROUND
ITT Technical Institute – 2014-March-2015 Associate’s Degree in Network Systems Administration
Southeast College of Technology – 2000 (1-semester) Business Administration
Horn Lake High School – 1984- 1986 (Graduated) High School Diploma
AFFILIATIONS
National Association of Credit Management (NACM)-present
San Diego Credit Association- present