Administrative Assistant
Resume:
Lorraine R. Engholm
Palatine, IL 60067
********@*********.***
Areas of Skills and Strength:
Strong planning and problem solving abilities
Able to juggle multiple priorities
Proficiency in Word, Excel, Powerpoint
Meet tight deadlines without compromising quality
Strong leadership skills
Works independently and as part of a team
Professional Experience:
Work Experience:
Ryan Hill Realty – Naperville, IL Feb 2015-Feb 2016
Administrative Assistant
Travel Arrangements and Event Planning
Data entry for Billing and Invoices
Research for special Administrative projects
REO utility activation and closing orders
Uploading of property inspection notes and photos
Routing of phone calls to proper staff
Customer service and Front Desk Reception
Hanesbrands - Pleasant Prairie, WI Oct 2010-Oct 2014
Assistant Manager
Recruit, hire, and train new employees
Customer service
Maintains daily operations of the store as a whole
Take inventory of everyday shipments both leaving and arriving to stores
Read audit reports and create spreadsheets based on findings
Help create weekly schedules for employees
Dress Barn - Crystal Lake, IL May 2005 – Oct 2010
Assistant Manager
Raise sales by going out into the community to promote business
Merchandising and remodeling of jewelry section of store – creating a 23 percent increase in sales
Construct PowerPoint’s for sales
Open and close the store regularly
Oversee all operations of the store as a whole
HSBC Consumer Lending - Crystal Lake, IL Aug 1998 – April 2009
Administrative Sales Assistant
Provide District sales and assistant Vision support
Training in foreclosure documentation
Paradigm award for top achievement in branch profitability
Compliance award for 100% document accuracy, 1999-2001, 2005-2009
Prepared travel arrangements in response to key initiatives and projects
Trained administrative staff in U.S. Central Regional Branches
Corporate witness in legal/arbitration cases
Arranged work schedules to correspond with manager and staff hours to provide effectiveness
Yellow Belt for Six Sigma project
Entrusted to manage office in supervisor’s absence
Education /Special Achievements:
McHenry County College – Crystal Lake, IL Aug 2008
Administrative Management:
Microsoft Certification, Business Development
Professional Development:
Microsoft Excel Training
Training Certification for Assistant Manager Candidates
Operations Training Program
Keyboarding and Document Formatting
Professional Office Procedures
References:
Furnished upon Request
Contact this candidate