Customer Service Training

Amir Mostafa El- Said Khalil.

Mobile: (+*) [012********] – [012********]

Address:** *** ***** **, ******, Alexandria

E-mail: actlj0@r.postjobfree.com

Personal Information:

Date of Birth: 21/8/1989.

Place of Birth: Alexandria.

Nationality: Egyptian.

Marital Status: Single.

Military Status: served [1/3/2013].

Driving License: Available

Academic Qualifications:

University: Faculty of Commerce - English Department - Alexandria University.

Major: Accounting.

Graduation Year: May 2011.

Objectives:

Seeking a challenging job opportunity to provide my acquired skills and knowledge to your organization as well as the experience to learn and attain new skills.

Courses Attended:

Course Title

Place

CMA, Certified Management Accountant

Candidate

EXPO Deal©: Drafting an International Contract of sale with Reference to Incoterms 2010

EXPOFRONT Academy at Alexandria Business Association

Chief Accountant Diploma

EAAC Group for Training & Consultancy

Qualified Accountant Diploma-QAD

EAAC Group for Training & Consultancy

Commercial excel

EAAC Group for Training & Consultancy

Soft skills, formal English language & call customer service training

(wasla-center)

Commercial excel

Faculty of Commerce – Alexandria University

Communication and Presentation Skills

Faculty of Commerce – Alexandria University

New Version Training Consultants

Work Experience:

Company

Department

Position

Date

ABCO Group (ABCO United – ADCO – ACIP)

Banks Accounts and

Trade Finance Accountant

(Credit & Financing Dept.)

Assistant Treasury Manager

From 01/10/2013

till now

Radio Shack

Vodafone employee

Customer Service

From 01/3/2013

to 31/8/2013

LECICO

Financial Management

Audit Accountant

Training for 1 month

Gallery Alex-Palace

Accountant

General Accountant

1 year

Skills:

WORK EXPERIENCE:

(October 2013 – till now) ABCO Group (ABCO United – ADCO – ACIP).

Treasury Department: Treasury Accountant.

Following the cash flow process.

Preparing financial information (monthly and quarterly)

Processing and reviewing daily treasury reports.

Preparing bank reconciliations.

Verifying bank transfer applications.

Liaising with banks and leasing companies.

Preparing bank confirmations (loans, letters of credit/guarantee, time deposits, etc.)

Preparing monthly reports (loans, letters of credit/guarantee, funds approval, receipts and payments, etc.)

Reviewing cash forecasts and other reports.

Responsible for Opening and Following LC's and IDC's.

Following up with Purchasing Dep. and Operation Dep. to finalize all Importing shipments.

Making sure that the balances of banks statements are true.

Following up with Accounts Receivables Dep. and Accounts Payables Dep. to make sure that all payments have been settled.

Preparing all necessary reports for financial position and interim financial statements for example

(A/P statement, N/R statement, Loans' statement, LGs' statement, Time Deposits' statements, and Bank Balances' statement).

Skills:

Very high potential to quickly absorb and retain new information

and procedures.

Enthusiastic, energetic, and very active.

Highly self-motivated and capable of leading and motivating others.

Interested in dealing with challenging and deadline objectives.

Proactive, goal-oriented, and serious in handling responsibilities.

Capable and willing to work for long periods of time and under stress.

Enjoy group-thinking and work effectively alone

Or as a member in a team.

Capable of handling multiple tasks, projects, and responsibilities simultaneously.

Excellent communication and presentation skills.

Language:

Arabic: Mother Tongue.

English: Fluent (Writing, Reading, and Speaking).

Computer Skills:

ICDL, Software, and Internet Surfing.

Commercial excel.

.

Contact this candidate