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Customer Service Microsoft Office

Location:
Ashburn, VA
Posted:
February 19, 2016

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Resume:

Jason W. Kritikos

*** ******* ***** * Donora, PA 15033 * Phone: 412-***-**** * E-mail: actl6w@r.postjobfree.com

Experienced buyer with demonstrated success in tactical and strategic environments, problem solving, vendor consolidation and cost savings.

Experienced Buyer, with a broad and diverse range of product line experience.

* Operationally proficient in handling day to day purchasing operations, as well as thinking strategically.

* Strives to streamline work processes.

* Seeks to consolidate suppliers, lower spend, and capture savings.

Proven Problem Solver, who not only wishes to solve the problem at hand, but also to prevent any further reoccurrences.

* Assisted in the reduction of a $24 million backlog of trouble invoices while in the service of a former employer.

* Developed a methodology of keeping EDX exceptions to a minimum.

* Communicated with manufacturing facilities to ensure the intake of components.

Team Player, with a good attitude. By assisting others with their work loads, knowledge was gained regarding other product lines and those vendors supplying those products/services.

* Often took on extra orders from those co-workers whose workloads were heavy.

* Sought to gain greater insight into various product lines.

* Took pride in knowing that my team could deliver as promised.

CAREER EXPERIENCE

Mylan Specialty L.P.

Buyer/Marketing & Sales Contract Support (Forwarded to Mylan Specialty, L.P. by Pancoast Staffing)

March, 2015 – Present

* Placed purchase orders

* Supported the teams marketing the EpiPen, EMSAM® Transdermal System, Perforomist® & Ultiva brands.

* Routing invoices via Ariba and resolving invoice issues.

* Drafting and routing Speaker Service Agreements.

Sherwood Valve LLC

Buyer

March, 2013 – July, 2014

* Placed purchase orders.

* Expedited purchase orders.

* Deferred purchase orders.

* Issued RFPs to suppliers.

* Resolution of shipping and invoice issues.

Joy Global

Customer Service Liaison (Forwarded to Joy Global by Oxford Solutions)

April, 2011 – June, 2012

* Analyzed back-ordered product for delays.

* Forecasted lead times for arrival of incoming deliveries.

* Worked with in-house producers to improve delivery dates for product.

* Kept an ongoing log of orders for high volume customers to ensure accurate ETAs.

Kennamental, Inc.

Buyer (Forwarded to Kennametal, Inc. by Kelly Technical Services)

July, 2009 – March, 2011.

* Processed a six month backlog of problem invoices.

* Implemented vendor consolidation to leverage company spend.

* Worked to streamline departmental processes.

* Consolidated vendors, reduced spend, and captured savings. Savings for FY2010 was $100,000.00; projected savings

for FY2011 was $270,000.00.

Paul Wurth, Inc.

Buyer

November, 2006 – May, 2009

* Placed purchase orders with domestic and international suppliers.

* Worked under strict deadlines for time sensitive parts.

* Used SAP, Adobe, and Microsoft Office applications.

* Managed product held in various inventory locations.

* Supported the Engineering Department.

* Completed annual inventory count.

Paul Wurth, Inc.

Buyer (Forwarded to Paul Wurth, Inc. by Oxford Solutions on a temp-to-hire basis)

April, 2006 – November, 2006

* Placed purchase orders with domestic and international suppliers.

* Worked under strict deadlines or time sensitive parts.

* Used SAP, Adobe, and Microsoft Office applications.

* Managed product held in various inventory locations.

* Supported the Engineering Department’s need for product and information.

US Airways – Purchasing Department, Aircraft Interiors Division

Buyer (Forwarded to US Airways via Kelly Services)

December, 2005 – April, 2006

* Placed purchase orders with domestic and international suppliers.

* Resolved problem invoices belonging to former employees.

* Updated SPEC2000 MRP database to ensure accurate pricing.

University of Pittsburgh Medical Center

Buyer I

September, 2001 – July 2005

* Placed purchase orders.

* Expedited purchase orders.

* Issued formal and informal competitive bids.

* Resolved problem invoices.

Magee Women’s Hospital

Buyer/Purchasing Specialist

October, 1998 – September, 2001

* Placed purchase orders.

* Expedited purchase orders.

* Issued formal and informal competitive bids.

* Resolved problem invoices.

* Performed airbill resolution.

EDUCATION

Slippery Rock University

August, 1991 – December, 1993

BA: History/Government

GPA: 3.5

Community College of Allegheny County, South Campus

August, 1989 – May, 1991

Completed initial course work here before transferring to Slippery Rock University.

GPA: 3.3



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