Amy Petrangelo McBee

734-***-**** ~ actl3i@r.postjobfree.com ~ 210 Baptiste Avenue Monroe, MI 48162

Goal oriented business professional with strong leadership, communication, sales, technical and organizational skills. Demonstrates creative problem-solving ability and rapidly adapts to changing demands.

EXPERIENCE:

Sales Producer

Insurance Agency

October 2012-Present

•Generate new business by contacting potential clients utilizing mailings, phone solicitation, lead generation system and referrals

•Selling all lines of insurance

•Cross-selling all insurance products to fit the client’s needs

•Marketing and business events

•Develops a coordinated protection plan by calculating and quoting rates for insurance protection and coverage

•Obtains underwriting approval by taking photos, replacement cost evaluations and completing applications for coverage

•Scheduling appointments, closing all insurance contracts and collecting insurance premiums

Sales Manager

Verizon Wireless Premium Agent

December 2010-October 2012

• Transitioned store merger

• Found and recommended new location of store

• Moved store and setup new location for opening

• Maintained strong customer relationships

• Managed store and sales team

• Interviewed, hired, trained and scheduled employees

• Observed sales team selling process and coached best practices

• Extensive technical background

• Developed and monitored action plans for the accomplishment of daily and month sales goals

• Developed additional sales through creative marketing and community involvement

• Handled daily operations such as opening/closing, inventory control, cash management

• Continually increased knowledge of products and services

• Consistently exceeded team and management sales goals

• Technical support for wireless and software programs

Store Manager/Sales

Herkimer Radio Service/Verizon Wireless

February 1999-December 2010

•Managed store and sales team

•Established and increased a large customer base

•Initiated and closed sales

•Maintained strong customer relationships

•Cross-sell products and features

•Consistently exceeding sales goals

•Inventory control, ordering processing, and maintaining store

•Assisted customers with using products and features

•Conducted and monitored telemarketing-follow up call program

•Extensive product and sales training

•Resolve customer escalations and staff issues

•Staff training and development

Herkimer Radio Service/Additional business JCPenney Catalog Desk

April 2003-December 2010

•Launched opening of the JCPenney Catalog Desk at location

•Extensive training in Indiana to open and run the operation

•Developed a procedure manual and job description

•Conducted interviews and training

•Supervised and assisted employees

•Handled and resolved escalated customer issues

•Inventory control

Loan Officer

SEE&A Credit Union

January 1997-February 2000

•Reviewed and approved loan applications

•Completed loan closing process

•Provided recommendations for loan approvals

•Ordered title commitments and flood insurances

•Managed credit report requests

•Initiated delinquency and collection process

EDUCATION:

Kaplan University

Property, Casualty, Life, Accident, Health and Annuity Insurance License

Monroe County Community College

Concentration: Business Management

REFERENCES:

Available upon request

Contact this candidate