Customer Service Real Estate

Melissa Mason

* **** **. **********, ** ***** 781-***-**** *************@*****.***

Profile

Excellent communication and interpersonal skills with proven ability to communicate with all levels of customers and employees in a company. Motivated team player. Reliable and responsible with good organization abilities. Strong computer skills.

Professional Experience

CUSTOMER SERVICE DUNKIN’ DONUTS AUGUST 2014 – NOVEMBER 2015

Accepted and prepared customer orders, cooked, restocked, and ran registers

Cleaned after closing, prepared service area for following day opening, cashed-out and closed register

RECEPTIONIST AIR PURCHASES NOVEMBER 2006 – JUNE 2014

Answered, screened, and directed all incoming telephone calls for four offices while greeting visitors for headquarters

Managed the facilities schedule and set-up conference rooms for meetings, distributed mail, and ordered supplies

Maintained warranties for residential customers, prepared mailings for monthly specials, and matched receipts to their appropriate bills

RECEPTIONIST RICHARDS & ASSOCIATES AUGUST 2003- JANUARY 2004

Answered, screened, and directed all incoming calls

Assisted with real estate closings, including coordination with banks and mortgage companies.

Maintained title policies and various legal documents.

Expedited incoming mail to appropriate parties.

Provided additional support to attorneys as necessary

OFFICE ASSISTANT DR PAUL LEVY MAY 2000-NOVEMBER 2002

Responsible for screening, Monitoring and directing incoming calls.

Various administrative duties including photo-copying, faxing, distributing mail, and filing

Accurately filed patient records.

ADMINISTRATION Brunswick Bowl a Way JUNE 2000- MAY 2002

Expedited Customer orders using cash register

Answered incoming marketing duties including league promotional mailings,

Responsible for cash drawer Accuracies.

Provided Nursery support to nursery teacher and children.

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