Customer Service Construction

Cristina Álvaro Sánchez

** *** ****** ****, *** *08, Tewksbury, MA 01876

978-***-**** ************@*******.***

PROFESIONAL OVERVIEW

Spanish expatriate with experience working in diverse environments. Functions adeptly as a valued partner to customers and management. Ability to manage multiple responsibilities, while working independently or with a team to complete initiatives successfully and on time.

Qualifications

• Native Spanish speaker

• Full Professional English Proficiency

• Proficiency in Microsoft Office

• Passionate and energetic

• Good organizational skills

• Punctual

• High responsible

• Hard worker

• Data Entry

• Customer Service

• Interpersonal Skills

• Proficiency in AutoCAD

• Revit

• Photoshop

EDUCATION

Bachelor of Science in Architectural Technology June 2009 University of Granada Granada, Spain

ADDITIONAL COURSEWORK

Interior Design Assistant March 2010-July 2010

Public Training Center for the Ministry of Employment Services of Andalucía Granada, Spain

WORK EXPERIENCE

Private Tutor January 2016

Self-Employed, Varsity Tutors, Wyzant Tewksbury, USA

• Tutored children learners in the Spanish language.

• Tutored adults learners in the Spanish language. Project

Technician Engineering Department July 2010-December 2012 Abbott Laboratories S.A. Granada, Spain

• Fulfilled diverse cross- departmental functions

• Managed Blueprints (data gathering and updates, data management in DOCAL)

• Oversaw management of private contractors

• Designed internal and external (office, factory) safety signs and labels

• Collaborated with Safety Department in resolving safety issues

• Gathered data for presentations and reports

• Assisted in data entry for databases

• Supported in controlling monthly utility expenditures.

• Executed a diverse set of tasks (defining project details, contacting suppliers, creating purchase orders, assisted in factory startup and shutdown process)

Intern, Management Office of Urban Planning and Construction March 2009-September 2009 City Council of Granada Granada, Spain

• Acquired knowledge of Urban planning and applicable regulations

• Obtained knowledge of procedures and services performed by the Department of Urban Development and Public Works (creating notification documents, submitting documents to Public Administration departments and publishing monthly bulletins)

• Authored planning and zoning case reports based on Urban Planning Regulations

• Authored proposal reports to be sent to municipal departments

• Answered customer service inquiries regarding Land-use and Zoning

• Performed miscellaneous office tasks (blueprint printing, binding, folding, filing, documentation)

Research Associate for Construction Material Testing October 2004-June 2005 University of Granada Granada, Spain

• Teacher assistant laboratory/classroom

• Tested construction materials (cement)

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