Monte O. George III

Email: actkw2@r.postjobfree.com

Location: Discovery Bay, CA

Work: 925-***-****

Portfolio: http://www.mgdevel.com/mgeorgeiii/index.html

LinkedIn: http://www.linkedin.com/pub/monte-george/2/77/6ab

Objective

I’m a Web Application/UI Developer specializing in responsive web sites and Dashboards.

Summary

17 years in applications development, installations, systems integration, and technical support.

Developed and maintained para-mutual audit and distributions reports for gaming industry.

Lead developer for pre-screen credit data application, querying over 3 million records for leads generation based on geography, credit ratings, demographics, and income.

Developed web and voice applications for Sprint CDMA support team, which improved response times to system failures, significantly reduced the frequency and duration of customer impacting issues, and increased support initiative to include portions of ICM call routing and MQ Series transactions.

Lead developer for mobile enabled and responsive promotion sites and dashboard, resulting in a 1/3 increase in mobile/tablet responses to mailers.

Was part of a team that developed IVR installation plan, hammer tests, and web interface, thereby decreasing training times, establishing methods and procedures, and accelerating IVR implementation months ahead of previous installations.

Was part of a support team that received group achievement recognition for work resulting in customer satisfaction surpassing 95%.

Skills

Software Applications: Adobe: Dreamweaver CC, Photoshop CS5, Flash CS5 - Microsoft: Visual Studio(2012), Project, Visio - Other: AutoCAD 2007

Programming: Web: HTML5/CSS3, JavaScript, PHP, Classic ASP(VB), ASP.net/C#/DevExpress, AJAX/JSON, XML/XSLT, JQuery/mobile/Bootstrap, Adobe jsx, Wordpress/Drupal - Databases: MySQL(6.1), Oracle(9), MSSQL(11), Informix(11) - IVR: Intervoice EVIP 9.x

Training: Cisco Networking Certifications: CCNA, CCDA, CCVP (2009-2012)

Education

Schools:

William Jessup University: Bachelor of Arts

Santa Rosa Junior College: PHP certification

Professional History

Role: Web Developer/Programmer (Independent Contractor)

Duration September 2009 to present

Employer George Web Development

Environment LAMP, WAMP, DAMP, and Windows Servers, IIS

Projects (RDM, RefiYourRide, Genesis Packaging, Sonoma Humane Society, BPM)

RDM: Current project: Developed leads tracking dashboard for automotive marketing agency for the purpose of monitoring the effectiveness of marketing campaigns. Data driven, responsive, SPA site. (HTML5/CSS3/AJAX/PHP/cURL-REST/MySQL(SPL)/XML/XSLT/JQuery/Bootstrap/Wordpress)

Genesis Packaging: Developed site for Industrial Packaging company. (Drupal)

RefiYourRide: Developed leads generation and prequalification site for purpose of qualifying interested customers for auto refinancing. Responsive, SPA site. (HTML5/CSS3/AJAX/JQuery/PHP/cURL/MySQL(SPL)/AES/REST)

BPM: Developed dashboard for tracking sales goals, lead generation, invoicing, and partner performance. Data driven pages displaying data in charts, graphs and tables. (ASP.net/C#/CSS/MSSQL/JQuery)

Sonoma Humane Society: Project manager and programmer. Managed team of design, multi-media and content developers for Sonoma Humane Societies new web site initiative which included CMS for managing advertisements, scheduled events and pet adoption pages. Data driven pages that included SEO, PayPal options, and Google analytic. (HTML/CSS/JavaScript/AJAX/PHP/MySQL)

Role: Web Developer/Programmer

Duration April 2013 to June 2015

Employer CHRIMS

Environment Windows Server, IIS

Projects (Reports, CMC, File Manager)

Para-Mutual Accounting: Build, test, and maintained reports for pari-mutual and gaming industry(horse racing). (Classic ASP/VB/JavaScript/SSRS/MSSQL(SPL)/Informix(SPL))

Loyalty/Rewards: Built, maintained reports for Cal Racing Club Loyalty/Rewards program. Application tracks wagering and attendance activity at live race tracks and simulcast facilities, and calculates individual player wagers by Host, Track, Location, and Pool. (ASP.net/C#/DevExpress/MSSQL(SPL))

File Manager: Supported file transfer application that imports tote files from Amtote, Spotech, and United Tote to Chrims servers. (PHP/MSSQL(SPL))

Role: Web Developer/Programmer

Duration September 2011 to April 2013

Employer Direct Performance Data

Environment LAMP, WAMP, Windows Server, IIS

Projects (Pre Screen Credit Data, Promotion/Refinance Sites, Dashboards)

Pre Screen Credit Performance Data: Developed secure dashboard, generating marketing leads used by Automotive, Mortgage and Consumer Finance industries. Application was designed to query 250 million records from Trans Union, and then match criteria such as credit rating, location, demographics, derogatory data, suppressions, income and other data. Data driven pages displaying data in charts, graphs and tables. (ASP.net/C#/CSS/SQLServer(SPL)/JQuery/MS Chart tools)

Multiple Promotion Sites: Developed responsive promotion sites for lead generation and loan pre-qualification. (HTML5/CSS/PHP/MySQL(SPL)/AJAX/JQuery/JQuery Mobile/XML/REST/cURL)

Promotion Dashboard: Developed secure dashboard allowing clients to view the effectiveness of their marketing campaigns, showing date, zip code, web or call center responses and percentages. Tables, charts and graphs included for data readability. Application enabled clients to search specific campaign responses and export leads lists in excel format. Dashboard enables clients to upload leads lists for new campaigns, pdf versions of campaign fliers, and manually enter walk-in customers. (HTML/CSS/PHP/MySQL(SPL)/JQuery/AJAX/JPlot)

Role: Technical Lead for CDMA IVR Support/Dept. Web Developer

Duration July 2006 to January 2009

Employer IBM(Sprint contract)

Environment Windows 2000 Advanced Server, HP DL360/DL760, IBM X445, CTI(NMS AG4000, CG6000, Lotus Notes)

Projects(Edify/Nuance/TTS upgrade, Web development, Cycle test development)

Developed and maintained Edify alerting and monitoring applications for production environment significantly reduced the frequency and duration of customer impacting issues. (Edify Application Builder/XML)

Responsible for developing and systems integration of dashboard which provided IVR monitoring, real time graphs/tables, call audit trail, M+P documentation (Word, PowerPoint, Visio), and port utilization statistics. (HTML/CSS/JavaScript/SVG/Classic ASP/XSLT)

Support and systems integration of over 70 Interactive Voice Response, Speech Recognition and TTS servers, resolving open tickets and managing speech server upgrade/update projects.

Development of an EVIP 9.0 project upgrade, LOE, and Scope documentation, including a web interface which allowed team members to perform task efficiently and on time, with little training.

Role: Support and Installations Engineer

Duration March 2000 to March 2006

Employer Intervoice/Edify

Environment Windows NT/2000/2003, CTI(NMS AG/CG telephony cards)

Projects(Edify/Nuance/TTS upgrades/Installations, Technical Support)

Onsite installation, configuration, systems integration, and support. This included site preparation and production acceptance criteria, as well as production AO implementation on new or upgraded systems.

Supported Edify/Nuance subsystems and implementations: VOIP, ODBC/Database(SQL Server and Oracle), ASR (Nuance/OSR), TTS(Vocalizer/Speechify), IIS/CGI/ASP/COM/XML/VXML, Terminal emulation.

Maintained customer trouble tickets, wrote test applications and recommended application development best practices.

Role: Customer Support Engineer

Duration Sept 1998 to March 2000

Employer Talarian Corporation

Environment Windows NT, Various UNIX platforms

Projects(Publish/Subscribe Middleware Technical Support – Level 1)

Primary point of contact for customer with software and licensing issues, providing product support for NT and Unix operating systems

Resolved level one software issues by investigating debug logs and test case scenarios

Created Remedy applications for personal knowledge base and was part of support team for development of an on-line knowledge base

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