Customer Service Manager
Resume:
Cynthia Russell
Rogers, AR **756, Benton
Cell Phone: 479-***-****
************@*****.***
OBJECTIVE
An Invoice Clerk position with a retail company.
ACCOMPLISHMENTS
• Commended for dedicated work ethic and rewarded by steady promotions and training in all aspects of work.
• Maintained office equipment and ordered supplies. Answered incoming phone lines to provide details on filing deadlines and application status.
• Efficiently operated copy and fax machines to reduce equipment misuse. Reorganized records and files, sending obsolete files to off-site storage to improve office space utilization. CAPABILITIES
EMPLOYMENT HISTORY
Macadoodles, Pineville, MO
Invoice Clerk, 2011 - 2015
Entering in data into a Catapult system from invoices for products delivered. Invoice franchised for merchandise as well as match invoices to franchise checks. Balance company checkbook. Continuous use of a fax machine and copy machine. Help count money from the weekend to be deposited as well as printing out cash reports using Excel. Answer phones when necessary and trouble shoot problems either with customers or vendors. Enter invoices into a payable system, file invoices into the day to be paid, print out checks twice a week and file paid invoices. Keep track of inventory as well as cost and sell prices for products. Guess Who, Bentonville, AR
Office Assistant, 2014 - 2015
Count all cash from previous day, entering in numbers using Excel and printing out the reports daily. Enter in data into a Catapult system using invoices for products delivered. Keep track of inventory weekly using reports from Catapult. Email customers with information about different products of interest. Helped to develop and maintain company website as well as social media. Use of fax and copy machines daily. File paperwork in proper places including paid invoices. Answer phone when necessary and trouble shoot issues with customers as well as vendors.
Macs Get N Go, Bella Vista, AR
Supervisor, 2013 - 2013
Manage team members and delegate closing procedures. Count down registers and safe as well as run closing reports. Trouble shoot issues with customers as well as team members. Clean and stock store as needed.
EDUCATION
South San High School, San Antonio, TX
1998
San Antonio College of Medical and Dental Assistants, San Antonio, TX Locked
Locked
Certificate, Medical Assistant, 2005
REFERENCES
Alva Krewson
Manager
Danielle Bowers
Customer Service
Karen Swanson
Manager
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