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Customer Service

Location:
New Delhi, DL, 110001, India
Salary:
22000
Posted:
February 17, 2016

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Resume:

Curriculum vitae

MANOJ TIWARI

+918*********

actkhn@r.postjobfree.com

CARRER SUMMARY

-A friendly and customer oriented professional with exceptional multitasking skills along with an ability to produce tailor-make itineraries for travel to short or long haul destinations

possessing 02 Years of experience as Travel Agent.

-Excellent knowledge in assessing the requirement of customers.

-Experience in providing advises to the customers on prices, options and must-see attractions in parts of India.

-Skilled in providing the booking information according to the customer’s wish.

-Proficient in providing the package according to the budget of the client.

CURRENTLY WORKING

(PRUDENT HOLIDAYS PVT LTD (OCTOBER 2013 till date)

JOB DISCRIPTION

Inbound Travel Specialist,

- making itineraries, costing, hotel booking

- As a Representative Doing Arrival & Departure,

- As a Escort Handling Groups

PERSONALITY TRAITS

-Excellent communication skills in verbal and written both

-Good client facing and negotiation skills

-Confident and have genuine interest in customer satisfaction

-Ability to assess the client’s need

EDUCATIONAL DETAILS:

10th from CBSE BOARD in 2009

12th from CBSE BOARD in 2011

Graduate from DELHI UNIVERSITY (sol) in 2014

COMPUTER SKILLS:

-Well versed in basic use of computer.

-Internet savvy.

AWARDS AND ACHIEVEMENTS:

-Participated in various Sports Events in School mostly cricket

-Participated in Cultural Activities in school

INTERESTS:

-Internet Surfing.

-Adventure Sports.

-Playing Cricket, football

-Travelling.

-Social Service.

KEY RESPONSIBILITIES HANDLED

-Arranging flights, insurance and accommodation

-Using a booking system to secure holidays

-Collecting and processing payments

-Advising clients on travel arrangements, e.g. visas and passports

-Sending out tickets to clients

-Keeping clients up to date with any changes

-Dealing with complaints or refunds

- Arrival, Departure, tour escorting

STRENGTHS:

-Honest. Trustable

-Strong problem solving ability

-Hard Working.

-Optimist.

PERSONAL INFORMATION:

-Address:E 3/45 qutubvihar phase 1 near sec 19 dwarka.

-Date of birth: 15/07/1994

-Languages Known: English,Spanish,Hindi,&Kumauni



Contact this candidate