Amaresh Shinganagutti

Technologist in Cloud Computing & Services (SaaS), Analytics, Program Management, Professional Services and Support

Ph: +91-988******* E-mail: actjrz@r.postjobfree.com http://www.linkedin.com/in/amareshs

Objective

Offering proven ability to shape organizational performance and responsiveness to business needs, with prominent contributions to profitability, cost control, process optimization, customer satisfaction and services delivery.

Professional Highlights

An accomplished IT professional and an astute leader with 16+ years of International experience in managing product, delivery and support of Enterprise level IT products under a Global delivery model, involving large teams (100+) spanning across geographies with multiple stakeholders and revenue up to USD $10 million..

Have gained substantial experience in a range of jobs including Professional Services, Key Account Management, Program Management, Multi Project/Product implementations, P&L Management, Product Development, Vendor Management, Engineering Process, Pre-sales, Customer Relationship Management, QA and Technical Support.

Last 10+ years of working experience on BPM, SOA, Software-as-a-Service (SaaS), Cloud and Analytics.

Worked in business application Projects and Products for a number of Fortune 100 organizations – primarily in the Banking and Financial Services (BFSI) industry. Possess good knowledge of Banking (Oracle FLEXCUBE), Financial Services, Investment Banking, Wealth Management, Mortgage Services (REALTrans®, REALRemit®, REALResolution™, REALServicing®), eCommerce, Payments/3 D Secure (TransFort®), Online Risk/Fraud Management (RiskFort™), Supply Chain Management, Consumer Analytics and Compliance domain.

Worked on various Compliance, Policy and Procedures (PCI, SOX, CMMI, SAS70, SCRUM, Agile, ITIL).

Good understanding and working experience of Product Management, Program/Project Management, Software Quality and Engineering Procedures, Software Development Life Cycle, PRODUCT Development Life cycle (PDLC), Implementation, Problem Management, Incident Management and Pre Sales processes.

Have developed excellent client interfacing skills with articulation & communication abilities and strong global experience of working with Channel Partners.

Technically sound in frameworks, tools and technologies like Unix, Java, J2EE, .Net, Oracle, MangoDB, Hadoop, MySQL, AppDynamics, Zabbix, Jasper, Web, ETL, MangoDB, SalesForce.com and Windows. The wide technical exposure helped in serving all different assignments with exact client requirements with confidence.

Worked on projects/products spanning across multiple geographies viz North America, Europe, UK, Middle East Africa and Asia.

Have participated in preparing proposals for new business, building the specialized technology teams, as well as managed a number of projects involving various skill sets and organization Change Transformation.

Scholastic Background

MBA-(ePGP -2 Yr course)

Indian Institute of Management, Kozhikode (IIM K)

B Eng in (Electronics & Communication)

KBNCE, Gulbarga University, Karnataka, INDIA,- Nov1998

Class: First Class with Distinction (74%)

Professional Experience

Altisource Business Solutions Ltd (www.altisource.com)

Feb-2011 to Till date (4+ Yr)

Arcot R&D Software Ltd (Acquired by CA Technologies in Sept 2010.)

Aug-2008 to Dec-2010 (2 Yr 5 M)

NuWare Systems Ltd (www.nuware.com )

Oct-2007 to Aug-2008 (1 Yr)

i-flex solutions Ltd (Acquired by Oracle Financial Services Software Ltd)

Aug-1999 to Oct-2007 (8 Yr 3 M)

Key Skills & Strength

Innovation and Entrepreneurship (with in Org)

Created many value propositions using innovation with- in an organization (CoE, Labs)

People Management

Customer delight & Relationship

Expertise in building a high performance team

Many Customer problems resolved using innovation

Certificates

Certified Financial Professional (BFSI) i-flex solutions ltd Date: Aug 2006

Project Management Professional (PMP) Institution: PMI, USA. www.pmi.org Date: Feb 2007

Oracle Certified Professional (OCP) Institution: Oracle, USA . www.Oracle.com Date: June 2004

ITIL V3 Date: Nov 2011

International Work Exposure

On site : USA (New York and Stamford) 4+ Years & Singapore Yr 2005 - 3 months

Exposure : Europe (UK, Belgium, Greece, Netherland, Germany, Russia, Turkey, Poland, Italy, Spain), Australia, Thailand, Middle east (UAE, Bahrain, Israel, Lebanon), Africa (South Africa, Egypt)

Professional Exposure Details

1

Company Name

:

Altisource Business Solutions Ltd, Bangalore (www.altisource.com)

Duration

:

Feb 2011 to Till Date ~5 Yr

Position

:

Senior Manager – Product (Head Product- Product Mgmt, Professional Services, Support and Program Mgmt).

Mortgage Services Product Management, Program Management, Product development, Support and Professional Services.

Manage Worldwide Pre-Sales Engineers, Professional Services Consultants and Technical Support Engineers.

Currently accountable for converting internal Services (REALTrans®, REALRemit®, REALResolution™, REALServicing®)software products for financial domain to SaaS based services and providing Global Product Management/Support/Professional Services using SaaS model to support clients in the asset management, asset recovery and loan servicing industries.

Product/Program Management of mortgage domain products (defining road maps, UAT, Support Delivery, Product Support [24*7], Incident Management, Defect Prevention).

Responsible for overall management and co-ordination of the program, its projects and their interdependencies. Responsible for Program planning and control including: Develop and maintain a program plan. Manage project outputs in line with the program plan

Responsibilities involved evangelizing the product vision, accountable for revenue target and leakage, Product Strategy, research on user requirements and market trends.

Service delivery of technical support for 5 products, product documentation and voice-based customer support team.

Building a team of 50+ resources as a horizontal across the organization and streamlining the day-to-day development, operations by establishing scope, processes and controls.

Establishing and driving Client Relationship management function and Professional services.

Client management with focus on Global Multi Country and Multi Product rollout of solutions for Small & large institutions.

Channel Partner and Vendor selection and management along with SLA, MTTR and metric definition

Key Achievements: Received best “Management professional” for the year 2014(in competition with Dir, Sr Manager).

2

Company Name

:

Arcot R&D Software Ltd, India, USA (Acquired by CA Technologies)

Duration

:

August 2008 to Dec-2010 2 Yr 5 Month

Position

:

Product/Program Manager / Implémentation Manager Professional services, Busines Analyst and Pre sales support.

Verified by Visa (VbV) and MasterCard SecureCode implementation (Banking, Online Payment)

TransFort™ and RiskFort™ is the market leader products in online payment authentication, Identity Management and Fraud Prevention space with more than 13000 hosted banks and more than 3 million end users. I was responsible for implementing these solutions to various customers across multiple countries. Has got Strong ecommerce capabilities. Following were my broader Responsibilities:

Ensured high client satisfaction rating on factors such as project integration, Gap analysis, designing, solution architecting, scope, time, cost, quality, human resource communications and risk management.

Demonstrated ability to understand the interests and language of technical, and business professionals and liaise between them.

Client management with focus on Global Multi Country and Multi Product rollout of solutions for Small & large institutions.

Strong interaction with sales and channel partners during pre-sales with focus on solving business problems with various Arcot product offering.

Worked with Channel Partners and Vendors to implement the product in local regions.

Key Achievements:

Received CEO appreciation letter for quick product implementations.

Spot award for key customer revenue enhancement.

3

Company Name

:

NuWare Systems Pvt Ltd, Bangalore, www.nuware.com

Duration

:

Oct 2007 to August 2008 1 Year

Position

:

Manager - Project/Program Manager & Business Analyst

NuWare is a service oriented organization which caters to various projects in Financial Domain. Current work with NuWare has given good exposure to Trading and Asset Management domain

Worked as a Project Manager on a project, which is in to support and enhancement phase related to large firm Alliance Bernstein. This involves designing, planning sprint release, work allocation, tracking, and SLA adherence. And also management reporting. Played the role of business analyst.

The team size is 25, which includes the Development team, Support Team and Testing team with onsite and offshore combination.

Involved and Assisted organization in creating process and improvements with the goal of CMMI certifications.

4

Company Name

:

i-flex solutions Ltd, India, USA, Singapore (Oracle Financial Services Software)

Duration

:

Aug 1999 to Oct 2007 8 year 3 month

A

Position

:

Manager, Consultant (wealth management product)

i-flex had given me an opportunity to get a good understanding of the banking and financial services domain (BFSI). I have worked on various Business and Information systems projects for various Fortune 100 companies. My 8+ years experience in i-flex includes 4 years in an onsite assignment to New York and Singapore.

Worked on a B scope product design and development of comprehensive SOA based software PRODUCT to service the needs of Private Wealth Management industry (Offshore Private Banking) called FLEXCUBE Wealth Manager. The functionally involves advisory, book of records, consolidated client reports, modal portfolio and simulators.

As a Project Manager, successfully implemented multiple releases and handled global rollout of the complex Anti Money Laundering (AML) third party product (TTM/Assist) for the Compliance Department of Citigroup Private Bank, starting with bidding for the project, to planning, monitoring, tracking and closure.

Worked on a challenging onsite assignment along with the technical team of Citigroup Private Bank as one of the project manager- business analyst for a complex initiative involving about 23 backend legacy applications. The project would enable the aggregation of bank’s customer data and transactions and hence providing the consolidated universal performance statement (Wealth Management).

Managed the development Global Risk Management System (GRMS) using Java, Oracle, BO and Java front end, involving complex functionality and very aggressive timelines and performance criteria, to meet the regulatory notification requirements of the Compliance Department of Citigroup Private Bank, New York, providing business and technical guidance to the development team.

Started as a developer in the maintenance of the retail teller application (mosaic based), I performed various activities that include Gathering new requirements for enhancements, bug fixing, providing 24 hours support, coordinating between the business users and the offshore team in India, planning and prioritizing, design, coding, testing and deployment.

Contact this candidate