Foreclosure, Credit, Credit Collections, Medical Claims, Supervisor

DEREK T. McLEAN

** *** ***. ******, ** ***** 973-***-**** ********@*****.***

CAREER OBJECTIVE

A position within a company, that seeks an ambitious, career conscious and results-oriented person where acquired skills and education will be utilized towards continued growth and advancement.

PROFESSIONAL EXPERIENCE

04/14 – Present FRANK J. MARTONE, P.C. Bloomfield, NJ

Foreclosure Legal Assistant/ Final Judgment/ Mediations

Request and upload State required figures, documents from clients; Drafts various Affidavits for client review and execution; Drafts and calculates the Certification of Proof of Amount Due affidavit, court application documents and other documents required for Final Judgment review by the State of NJ Office of Foreclosure.

Manages, maintains and bills all foreclosure files from referral through conclusion via PracticeMaster Legal Practice Management, LPS/Black Knight Financial Services, TABS3/ Accounts Payable, New Invoice and various other software systems.

Communicates with clients, title agencies, county clerks and attorneys via email, client database messages and telephone; Completes document revision requests per client and state guidelines.

04/03 – 7/13 MBNA/ BANK OF AMERICA, Newark, NJ

Senior Credit Collections Analyst/ Debt Settlement Rep./ Internal Recovery Rep./ Mortgage- Foreclosure Analyst/ Home Retention Specialist

Contacted eligible customers via telephone for balance transfers or direct deposit options.

Mitigated company losses by locating via skip tracing and contacting delinquent customers to determine reason for delinquency, account terms, alternate payment programs and negotiate payment arrangements.

Collected on all levels of Credit Card delinquency through charge-off.

Communicated directly with Debt Settlement Agencies and Law Firms to negotiate settlements of large balance Consumer/ Business loans; Achieved goal 6 out of 6 months; Top performer 3 out of 6 months.

Ensured the liquidation of an average $12.9 million portfolio over a rolling month period, consisting of post charge-off consumer and line of credit accounts.

Serviced pre-foreclosure mortgage accounts to ensure the breach and foreclosure recommendation review was processed in compliance with all state and federal laws while maintaining compliance with investor, insurer and bank guidelines.

Performed required research on high risk/escalated files; Monitored/audited pre-foreclosure loans, notified management of trends or risks.

Analyzed customer's situation and collateral risk to present alternative solutions including forbearance plans, repayment plans, modifications, assumptions, pre-foreclosure / short sales, and deed in lieu; Identified and pursued the appropriate loss mitigation option that maximized customer satisfaction.

07/02 – 04/03 NCO GROUP, INC. Ramsey, NJ

New Jersey Charity Care Field Representative/ Medical Claims Specialist

Assisted with administering the New Jersey Hospital Care Payment Assistance Program (Charity Care) for people who are uninsured and/ or under insured.

Traveled daily to conduct at home financial screenings in order to establish potential eligibility for financial medical assistance towards severely past due medical bills.

Updated and balanced travel reports daily.

01/01 – 06/02 PREVOST, INC. Lyndhurst, NJ

Accounts Receivable Clerk/ Analyst

Received and receipted cash/ credit items and third party payments; posts and reconciled payments to ledgers.

Reviewed credit balances, refunds, adjustments, and claim denials; reconciled, corrected, and applied adjustments to billing records.

Prepared and distributed daily reports and statistics.

05/94 – 01/01 OXFORD HEALTH PLANS, Edison, NJ/ Tampa, FL

Senior Medical Claims Analyst/ New Hire Supervisor

Reviewed medical/ surgical billings for reasonable and necessary charges. Examined coding, operative reports, procedures and complicated surgeries for appropriate payment.

Determined accuracy and completeness of medical codes, diagnosis and procedures.

Evaluated inpatient hospital stay claims for accuracy and completeness.

Trained and assisted new hires with medical reimbursement guidelines, work assignments, establishing priorities, coordinating activities and resolving related work issues.

Maintained records, prepared reports and conducted meetings with staff in accordance with company rules, objectives and goals.

EDUCATION

09/92 – 06/94 SAVANNAH STATE UNIVERSITY, Savannah, GA

Mechanical Engineering

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